Microsoft Dynamics 365 Finance vs. Sovos Intelligent Compliance Cloud

Its well suited for medium and large organizations that needs strong financial control , automated workflows , inter-company accounting and real-time reporting . It works wonderfully with all the Microsoft products . However , it may be less useful for small businesses as it requires a good investment in implementation , customization , licensing and user training

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In our case, sales and use tax are a must-have. With the recent change and continuous change in tax law, companies find it harder to comply with tax without a system. In our case, managing thousands of customers with thousands of tax codes - city tax, state tax, zone tax - proves to be a challenge. We need a system to minimize any exposure with federal and state tax law, and certainly protect us from an audit.

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• Financial reporting
• Multi-company consolidation
• Hub and spoke setup
• Web-based access

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• They are good at updating the tax tables with all the new sales tax law changes
• They are good at charging the correct sales tax amount as long as the software is set up or configured correctly
• They are good at following up at sales tax correspondences

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• More clarity on features going away
• New feature showcases
• Demonstrations for how things were intended to be used

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The admin portal needs work - I cannot simply add and remove users, and have to create a case support. I think this is a low-hanging fruit Sovos is working on to resolve.
• The UI could be improved.
• The sync does not always happen instantly and sometime can take up to 24 hours.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

As the UI is modern and user friendly which makes it easy to navigate . The dashboard , workspace and personalized view helps to access the right set of information with ease

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

They are good, but there is always room to be better.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

For the most part, the support team is responsive. However, with the recent switch from a legacy server to S1 server, Sovos created a problem for us. We simply can't upload a tax certificate. I logged a case with support, and they could not help, so they escalate to their senior technician. All in all, it has been more than 7 days, and they could not resolve a "simple" issue.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Microsoft Dynamics 365 Finance is more robust, and can handle larger, more complex business operations, and have better delineation between corporate management and divisions in a company, but it is not flexible, nor easy to change. It is complex, inflexible, and difficult to incorporate new workflows or business rules to accommodate changes in the business. We have changed over the past decade and while F&O is big and robust, it is not nimble.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I have used sales tax tables in the past and they are a lot more accurate as long as the configuration is done correctly up front. I have also used Avalara. Avalara has a more consumer friendly interface and better reporting function

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• Because F&O is not very nimble, we are looking to reimplement
• The lack of interoperability has hindered our ability to use external tools to supplement shortcomings of the product
• The inflexibility has lead to great frustration from team leads

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It saved us a lot of time and money but eliminating the manpower needed to process manually ourselves
• It helped reduce the time needed to follow up and resolve sales tax correspondences
• It helped reduce costs and time to register in new taxing jurisdications

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info