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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics AX (discontinued)

    Score4.8 out of 10
    N/AMicrosoft Dynamics 365 for Finance and Operations (or Dynamics AX) was an ERP product in the Dynamics family. It has been split into separate Dynamics 365 products and is no longer available.N/A
    Pricing
    Microsoft Dynamics AX (discontinued)
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics AX (discontinued)
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Microsoft Dynamics AX (discontinued)
    Considered Both Products
    Discontinued Products
    Chose Microsoft Dynamics AX (discontinued)
    Using this Microsoft platform is the similarity of the structure and appearance of the software and their integration and easy integration with each other, which makes the work easier for users and employees of the company.
    Incentivized
    Chose Microsoft Dynamics AX (discontinued)
    Dynamics AX is one of the most advanced ERPs out there. When your business needs grow, many other smaller ERPs struggle to cover them.
    Incentivized
    Chose Microsoft Dynamics AX (discontinued)
    Microsoft D365 FO stands out amongst the competitors with its strong backing on the Microsoft Azure cloud and the life cycle services is the best I’ve seen. There is a ways to go in making it low/no code and mobile is there but not great. Overall an ok product as ERP is a …
    Incentivized
    Chose Microsoft Dynamics AX (discontinued)
    Cost and local regional compliance were primary factors in chosing Microsoft Dynamics AX over SAP Access Control for our need. SAP AC would have provided easier integration into our primary ERP system SAP but there were some regional compliance with ASEAN countries as well as …
    Incentivized
    Chose Microsoft Dynamics AX (discontinued)
    I found a smaller cost in AX and higher flexibility in process definition and in features customization
    Incentivized
    Chose Microsoft Dynamics AX (discontinued)
    I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
    Incentivized
    Chose Microsoft Dynamics AX (discontinued)

    Microsoft Dynamics AX is more user friendly compared to our old ERP system.

    With the growth of the company, the old way to generate from the old ERP system is too slow and not competent enough.

    We need to get the data as fast as possible.

    Incentivized
    Chose Microsoft Dynamics AX (discontinued)
    Not as user-friendly and takes more time to input invoices but gets slightly faster as you get used to their quirks.
    Incentivized
    Chose Microsoft Dynamics AX (discontinued)
    I have not evaluated any-other type of similar product
    Incentivized
    Chose Microsoft Dynamics AX (discontinued)
    In all cases Dynamics proved to be a more affordable overall investment compared to Oracle and SAP as well as a less complicated implementation.
    Incentivized
    Chose Microsoft Dynamics AX (discontinued)

    SAP--there is no way to compare these as SAP is large and complicated as it is not a single integrated system - but many system underneath the GUI / Cover of SAP. No process flexibility that is so needed in our competitive world where global competition requires change at a …

    Incentivized
    Chose Microsoft Dynamics AX (discontinued)
    Customization capabilities are far more beneficial than a rigid product like SAP.
    Incentivized
    Chose Microsoft Dynamics AX (discontinued)
    Oracle business suite 11i. DAX is simpler and easier to install and customize.
    Incentivized
    Chose Microsoft Dynamics AX (discontinued)
    Oracle. Cost and mitigation of single platform risk, as we also use Oracle for Finance, Order Mgt, etc.
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Microsoft Dynamics AX (discontinued)
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics AX (discontinued)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    8 Ratings
    16% above category average
    Pay calculation9.07 Ratings
    Benefit plan administration9.05 Ratings
    Direct deposit files8.05 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics AX (discontinued)
    Feature
    Microsoft Dynamics AX (discontinued)
    7.0
    13 Ratings
    8% below category average
    API for custom integration5.013 Ratings
    Plug-ins8.912 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics AX (discontinued)
    Feature
    Microsoft Dynamics AX (discontinued)
    6.0
    14 Ratings
    34% below category average
    Single sign-on capability5.013 Ratings
    Role-based user permissions7.014 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics AX (discontinued)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.3
    14 Ratings
    10% above category average
    Dashboards9.012 Ratings
    Standard reports7.014 Ratings
    Custom reports9.014 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics AX (discontinued)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.2
    15 Ratings
    6% above category average
    Accounts payable7.015 Ratings
    Accounts receivable7.014 Ratings
    Global Financial Support8.06 Ratings
    Primary and Secondary Ledgers9.07 Ratings
    Journals and Reconciliations7.010 Ratings
    Configurable Accounting9.08 Ratings
    Standardized Processes8.99 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics AX (discontinued)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    13 Ratings
    9% above category average
    Inventory tracking8.013 Ratings
    Automatic reordering9.011 Ratings
    Location management9.011 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics AX (discontinued)
    Feature
    Microsoft Dynamics AX (discontinued)
    7.6
    13 Ratings
    4% below category average
    Pricing8.012 Ratings
    Order entry9.011 Ratings
    Credit card processing3.09 Ratings
    Cost of goods sold8.010 Ratings
    Order Orchestration9.05 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics AX (discontinued)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    10 Ratings
    14% above category average
    Billing Management8.99 Ratings
    Cash and Asset Management8.010 Ratings
    Travel & Expense Management8.97 Ratings
    Budgetary Control & Encumbrance Accounting8.97 Ratings
    Period Close8.07 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics AX (discontinued)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.9
    7 Ratings
    16% above category average
    Budgeting and Forecasting9.06 Ratings
    Project Costing8.06 Ratings
    Cost Capture8.05 Ratings
    Capital Project Management9.05 Ratings
    Customer Contract Compliance9.03 Ratings
    Project Revenue Recognition8.95 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics AX (discontinued)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    5 Ratings
    21% above category average
    Project Planning and Scheduling8.95 Ratings
    Task Insight for Project Managers9.04 Ratings
    Project Mobile Functionality6.04 Ratings
    Definable Resource Pools9.04 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics AX (discontinued)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    4 Ratings
    15% above category average
    Award Lifecycle Management9.04 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics AX (discontinued)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    7 Ratings
    20% above category average
    Bids Analyzed and Compared9.05 Ratings
    Contract Authoring9.03 Ratings
    Contract Repository9.04 Ratings
    Requisitions-to-Purchase Orders Integrated8.05 Ratings
    Supplier Management8.06 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics AX (discontinued)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    2 Ratings
    26% above category average
    Risk Repository9.02 Ratings
    Control Management9.02 Ratings
    Control Efficiency Assessments9.02 Ratings
    Issue Detection9.02 Ratings
    Remediation and Certification9.02 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics AX (discontinued)
    Feature
    Microsoft Dynamics AX (discontinued)
    8.5
    6 Ratings
    19% above category average
    Transportation Planning and Optimization8.06 Ratings
    Transportation Execution Management8.05 Ratings
    Trade and Customs Management8.95 Ratings
    Fulfillment Management8.04 Ratings
    Warehouse Workforce Management10.05 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics AX (discontinued)
    Feature
    Microsoft Dynamics AX (discontinued)
    7.7
    6 Ratings
    3% above category average
    Production Process Design9.05 Ratings
    Production Management8.05 Ratings
    Configuration Management7.04 Ratings
    Work Execution8.05 Ratings
    Manufacturing Costs9.05 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics AX (discontinued)
    Feature
    Microsoft Dynamics AX (discontinued)
    9.2
    6 Ratings
    23% above category average
    Forecasting9.95 Ratings
    Inventory Planning9.05 Ratings
    Performance Monitoring9.04 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics AX (discontinued)
    Feature
    Microsoft Dynamics AX (discontinued)
    9.0
    3 Ratings
    20% above category average
    Proposal Management9.02 Ratings
    Product Master Data Management9.03 Ratings
    Best Alternatives
    Microsoft Dynamics AX (discontinued)
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Enterprises
    SAP Cloud ERP (SAP S/4HANA Cloud)
    Score8.6 out of 10
    All AlternativesView all alternatives
    User Ratings
    Microsoft Dynamics AX (discontinued)
    Likelihood to Recommend
    8.0
    (19 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    Usability
    8.0
    (3 ratings)
    Availability
    7.0
    (1 ratings)
    Performance
    7.0
    (1 ratings)
    Support Rating
    8.0
    (3 ratings)
    In-Person Training
    9.0
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    Implementation Rating
    7.3
    (2 ratings)
    User Testimonials
    Microsoft Dynamics AX (discontinued)
    Likelihood to Recommend
    Discontinued Products
    It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Microsoft Dynamics AX's scalability to meet our regional office needs provide flexibility to the team's requirements.
    • Combined with Citrix Xenapp, the application offers seamless access for users on high latency unreliable network connection to the application.
    • Application maintenance and updates are easy which makes it possible for us to manage remotely considering the servers are located in a remote Asia site.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • MRP can be slow to adapt to changes in actual production or supply chain transactions.
    • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
    • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
    • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    Performance
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    Support Rating
    Discontinued Products
    We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
    Read full review
    Online Training
    Discontinued Products
    Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
    Read full review
    Implementation Rating
    Discontinued Products
    Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
    Read full review
    Alternatives Considered
    Discontinued Products
    I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • With the robust built-in reporting we were able to drop an external reporting platform that costed about $40,000.
    • API integrations have saved manual entry and reduced having to hire 2-3 people to manage data.
    • Several administrators and developers are required for this which costs about 200-300 thousand in employee costs.
    Incentivized
    Read full review
    ScreenShots