4 Ratings
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Score 9.7 out of 100
28 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Microsoft Dynamics RMS (Discontinued)

Like I said before, it's great to use when you have to manage multiple warehouses, multiple stores or multiple websites, or all of the above and you need to keep an up to date inventory for all locations. Once learned it will make anyone's job much easier to do each day.
Jeff Moriarty | TrustRadius Reviewer

NCR Aloha POS

Aloha POS is well suited for any kind of full-service restaurant, from high volume establishments to low volume, intimate fine dining settings. The universality to the system makes it an asset for any operation. I don't see much need for Aloha POS when it comes to fast casual, or fast food establishments, as Aloha POS is geared more toward constant communication and planning between the front of house service and back of house prep. For counter service, I believe this would be underutilized, and these establishments would be fine with a simpler service.
Daniel Csolak | TrustRadius Reviewer

Pros

Microsoft Dynamics RMS (Discontinued)

  • Once you set it up correctly, it just works
  • Can be customized
  • Tons of options
Jeff Moriarty | TrustRadius Reviewer

NCR Aloha POS

  • Extremely user-friendly. The layout and simplicity of the program made for fast, accurate transactions. This was an easy system to learn for all of our users and made training a much more streamlined process.
  • Versatility - even in the largest of transactions, my options for payment were wide-ranging (from charging to house accounts to accepting check, cash, or card). My ability to update price keys and users was extremely helpful where other systems have proven to be difficult to navigate.
  • Great support. As we transitioned to newer versions of Aloha, we always had a great line of communication with customer support, and fast, friendly service.
Cameron Steele | TrustRadius Reviewer

Cons

Microsoft Dynamics RMS (Discontinued)

  • Steep learning curve
  • Not as advanced as new systems on the market
  • Can be buggy with websites
Jeff Moriarty | TrustRadius Reviewer

NCR Aloha POS

  • Sometimes you need tech support to help add or delete tabs.
  • The programs are always growing and updating so sometimes you need assistance.
  • The tech support isn't always available or takes time for them to respond.
Anonymous | TrustRadius Reviewer

Usability

Microsoft Dynamics RMS (Discontinued)

No score
No answers yet
No answers on this topic

NCR Aloha POS

NCR Aloha POS 9.0
Based on 2 answers
Overall, Aloha POS's usability is phenomenal. The interface is extremely easy to navigate through. All buttons and tabs are easy to add or delete. Having a piece of software that is easy to toggle through creates a much more efficient workplace. I love the ease of use. A brand new employee can jump right into the system and use it with no issues.
Anonymous | TrustRadius Reviewer

Support Rating

Microsoft Dynamics RMS (Discontinued)

No score
No answers yet
No answers on this topic

NCR Aloha POS

NCR Aloha POS 7.7
Based on 3 answers
There were a lot of instances where I had to call back or a problem wasn't resolved, specifically with Aloha loyalty.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Microsoft Dynamics RMS (Discontinued)

It's been so long since we actually chose this program, I am not sure of the competitors out now. I started using it a couple years ago, but our company has used it for maybe 10 years now? We plan on reviewing other systems next year, so I will know more then.
Jeff Moriarty | TrustRadius Reviewer

NCR Aloha POS

Aloha is much better than Revel and MICROS. Revel is not set up to handle very large volume of transactions & use. Aloha has many more features than the other two, with more thorough reports, etc. I personally have used ALOHA at several restaurants through the years, but I have never been a part of the implementation process.
NAKIA EPLEY | TrustRadius Reviewer

Return on Investment

Microsoft Dynamics RMS (Discontinued)

  • It has saved us time by not having to do anything manually
  • It has kept our inventory updated so customers are not upset
  • It's always worked, so not a lot of dev/support money required
Jeff Moriarty | TrustRadius Reviewer

NCR Aloha POS

  • Through reprint, we were able to identify an issue around drink sales and create a plan to increase them.
  • We were able to speed up the check-out process, allowing us to move people through faster.
Tim Eddington | TrustRadius Reviewer

Pricing Details

Microsoft Dynamics RMS (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NCR Aloha POS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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