Microsoft Entra External ID vs. Microsoft Entra ID

In our organisation we use Microsoft Entra External ID primarily to enable non-attenders to remotely login to our tenant and access pre-prepared educational resources. As well as access to tutors, pupils can also communicate with centralised staff who can support them to gain an education. Utilising our external tenant configuration we can develop and deploy our own in house apps to unpin this support intervention.

Incentivized

If you have a mixed solution, such as different types of devices with different types of operating systems, it could be more complicated. But if you have already decided that your company will be a Microsoft company in terms of everything internally running with Microsoft software, like the operating system, Windows 11, then this is probably the best way to use it. So if you have mixed or hybrid solutions or scenarios, maybe it's not exactly what you mean.

Incentivized

• One of the things that Microsoft Entra External ID does really well is creating user logins, accounts and profile. It is very easy to create them, manage them and delete them. It is fast and reliant.
• Limit access or authorization feature. We can allow different levels of authorization and access. So that not all the employees would have access to all the data. Only some relaible employees would have access and power to change anything.
• Mutli factor authentication feature is also a really good feature to secure data. Even overseas vendors need MFS to login which gives double protection to our data.

Incentivized

• Many people at our company work remotely, including the sales and procurement teams. So people usually travel from one country to another country. Some people travel to Australia or some people travel to Canada based on the business requirements. So we usually audit the sign-in logs and verify whether the user is valid while they're using our company's email ID to perform their day-to-day operations.

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• Troubleshooting diagnostic logs effectively requires VS Code
• Group and role management requires additional effort
• The programming model (XML) could use some developer experience love

Incentivized

• I say "cost" on a per-user basis for smaller organizations, which is why Microsoft has small-business programs. I'm trying to figure out if anything is uniquely gripping. I guess transitions to and from, but to be honest, that's where we live. The difficulty of adopting Microsoft Entra ID when you didn't start there as an organization is a little bit sizable, but that's the case with any identity provider. It's not anything endemic to Microsoft Entra ID. It works. It's efficient.

Incentivized

MSFT Entra ID has been essential for managing our geographically dispersed team. We're confident that it will scale with us as grow, and we'll be able to take advantage of additional security and ID management features as they become necessary. Being able to centrally manage our user access from anywhere with a small support team is such a relief.

Incentivized

Microsoft Entra External ID is an all round solid product, and certainly delivers the solution to our needs well. Through use we found that Pupil's become 'experts in avoidance', if they can forget their login details or indeed their device used for MFA, they will and then use that as the excuse for not accessing/completing their assignments. If more MFA options were available (such as delegated MFA) this would really help iron out our entire end user experiences

Incentivized

Simply because of what I mentioned earlier, the feature set sort of keeps changing and they do a lot of, they integrated with a lot of the other tools and so for users who are not as well seasoned, it may be a little bit more complicated for them to begin working within the tool.

Incentivized

There has been a handful of outages but they have been either minimal or rarely severe

Incentivized

I could probably rate this a 10 but I'm always conservative on giving out perfect scored bt performance has not been a problem for us using Entra ID.

Incentivized

I have not needed to engage support for anything at this time. I have been able to find the answers either online or in a knowledgebase. I tried to skip the question but it would not let me, so I rated a 9 based on other interactions with Microsoft support I have had

Incentivized

Most training was internally produced

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Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.

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I really enjoy how simple it is to connect this Active Directory with other Microsoft Products to collaborate with colleagues and clients.

Incentivized

Microsoft Entra ID is not as stand-alone product as competitors like Okta. It may lack some of the features that competing products have but on the other hand it integrates both technically and license wise with other Microsoft cloud services and is easy to deploy. It is also the easiest way to extend identity management to the cloud if you already have Microsoft Active Directory in use.

Incentivized

The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.

Scalability is pretty trival for Entra ID. It's not difficult to manage a few or many accounts.

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Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.

• Having monthly active users billing was cost-effective.
• Helped with the IT support that was already managing the Azure platform of the company; this helped to manage the costs better and optimize them.

Incentivized

• I think managing costs was probably the biggest one as a nonprofit. We're always worried about the financial impact that any product can have. And as licenses change or they are shut down, migrating to the proper product without going over budget is always something we are concerned about. But for the most part, it's been positive. Microsoft works for us as nonprofits to make sure that we get very fair pricing.

Incentivized