Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…
$5
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Pentest-Tools.com
Score 7.0 out of 10
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Pentest-Tools.com helps security professionals find, validate, and communicate vulnerabilities, whether they’re internal teams defending at scale, MSPs juggling clients, or consultants under pressure. The service provides coverage across network, web, API, and cloud assets, and includes built-in exploit validation to turn every scan into credible, actionable insight. Boasting users among over 2,000 teams in 119 countries for use…
Microsoft Intune is well suited for the larger end of the small business segment to the enterprise. The ability to configure and remotely deploy computer configurations, control mobile devices, and fine tune security controls of each device or device group is a major win for this product. Smaller and mid-sized businesses may balk at having to increase their license level to unlock the better updating features.
This website is well suited for organisations that perform regular security assessments. In particular, external scans and reconnaissance. As an example, I am able to run a report on our Wordpress website to enable me to see whether we are missing any important security updates. We found it to be very useful for training new security analysts, due to the straightforward GUI. You can work on the same projects together to help you to do this. Having it laid out in front of them helps them to understand the concepts much easier than using dozens of different tools to achieve the same goals, and also speeds up training. If you're a personal user it may not be appropriate due to price. If you are a personal user, I would advise using the many open source tools there are that do the same things. The strength of this platform is that it combines them into a single pane of glass, but you can achieve the same things with other tools if necessary. For example, there are many other tools that you could use to run a UDP port scan that do not cost money (EG NMAP)
[Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.
Deploying more apps besides Microsoft Edge and Microsoft Office 365 app
Microsoft needs to make it easier to deploy exe, pkg, and msi apps without having to go through the manual process of re-packaging these apps using tools from github like intuneapputil
Add a feature to push out software updates for 3rd party apps
No logging for things like scanning. This means you don't actually know when the scan has failed if you're not immediately on the ball.
Reports could look better. It would be good to be able to customise the report with some different styles to suit your company's branding.
Could have better tutorials.
It may be useful to have a feature similar to Microsoft Secure Score, which compares your organisation to similar ones, so that you have a reference of how secure your environment actually is.
Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance. We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
The console is not intuitive and does not work well often. Due to the complexity of the product, documentation can be confusing. When properly configured, routine tasks like OS deployment, remote control, and software deployment are easy to do. Troubleshooting of System Center Configuration Manager issues is hard, as there are various logs, and their content can be hard to understand.
It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.
We have not needed to seek support for this product in the time that we have used it thus far. It's been working really well, and have not had any major issues. Being that it's a Microsoft product, it goes without saying that there will be many support options available if needed. This includes phone, web, forums, KB articles, etc. There is even comprehensive documentation that is available on the web through Microsoft's website for use of the product.
Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand! Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the project Management can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.
Offers a great number of tools in one interface, giving you a single pane of glass to work from. Therefore, it's favourable compared to some of these other products, that do similar things but are less intuitive and less easy to use. This makes it not only easier to use, but easier to report results to your customers. Also, although the price point can seem high, once you start adding multiple paid tools that do the same job, there probably isn't a massive amount of difference (if any)
In our current environment, this System Center Configuration Manager had replaced several standalone solutions for patching, imaging, remote assistance, reporting, etc. That saved a lot of time and resulted in money to manage the IT infrastructure.
Once SCCM is deployed and fully configured, all agents are deployed and it is easy to automate a lot of processes and just control them from time to time to make sure that everything is working as supposed to be.
SCCM + Windows 10: great built-in endpoint protection solution. As a result, there is no need to buy additional software for that purpose.
The imaging process is better compared to WDS because you can modify deployment packages and apply patches to a newly imaged machine. This saves tons of time for new employees deployment.