Microsoft Project Server vs. Oracle Siebel Enterprise Marketing Suite (discontinued)

Microsoft Project Server I believe is best for any organization from small to large. As I mentioned, it is a little pricey so I would do research into alternative software and depending on your needs maybe look at all options, competing software. This is a tool with a learning curve and some may not be able to easily navigate this software. There isn't really great training, resources available for this tool however there are some free YouTube tutorial videos. This is great for cross company, department project management, sharing, managing of projects and timelines.

Incentivized

If you need a hosted rather than cloud based CRM, Siebel is a consideration. It's best suited to organizations with a large customer database. Given the complexity involved you need at least two full time marketing analysts.The email marketing functionality isn't core to the offering and most organizations would be much better served by cloud based email systems. Siebel offers a very comprehensive feature set and is powerful in the hands of a super user. However, given the costs involved in upgrading a hosted solution I would put serious effort into convincing your decision makers to go for a cloud based CRM instead.

Incentivized

• Project planning: tasks assignments, resources allocation, progress and cost tracking. The Server version is the natural extension of the Microsoft Project standalone.
• Provides one place to manage all projects, accessible by everyone in the team. This opens the plan updates to team members as well(on their tasks), as opposed to being done only by the project manager.
• Reporting and visualization - resources utilization, timeline etc
• The integration with the Microsoft Project standalone: if you don't like the web version, you can download the latest and work locally. When done just sync it back to the server.

Incentivized

• Siebel EMS offered useful customer insight and more effective dialogue with recipients by delivering the right message to the right customer at the right time.
• Siebel EMS was very effective for loyalty lifecycle and retention by seamlessly integrating with marketing and CRM platforms.
• Siebel EMS was instrumental in aligning marketing, sales and analytics divisions.

Incentivized

• Resource loading and leveling extremely complicated within the tool
• Software makes incorrect assumptions and changes without user knowledge
• Inconsistencies within the tool make it hard to predict & troubleshoot

Incentivized

• Oracle Siebel Marketing Suite's processing time is not as fast as I would expect it to be. This is the major improvement I would like to see in it.
• It requires a very high level of training being given to the employees for configuring and implementing it in the business needs.
• Expert employees are needed in order to understand the functionality of Oracle Siebel Enterprise Marketing Suite, which is not easy to find.

Incentivized

A very conservative data security policy limits the organization to a hosted solution. At particular issue is the tendency of cloud based CRMs to have data centres based in the US, a major issue for Canadian consumers. Once you have integrated a system of this size and complexity, and have the staff resources to utilize it effectively, it's hard to justify a move to an alternative. Consider Siebel if you are a conservatively run organization with a large database of customers and a big marketing team

Incentivized

We don't have to worry about maintenance, upgrades, or compatibility issues. All the capabilities we need are there, and are easily customizable.

Per Microsoft, Project Online provides more value long-term by reducing infrastructure cost and increase feature release cycle time

One of the key advantages of Microsoft Project Server (MSPS) is its ecosystem. It gels very well with SharePoint, Office, Office 365. The support from Microsoft is also a key driver and they are very experienced and many ways to resolve issues. Also, Microsoft has bridged the gap of cloud offering from other competitors by providing Project Online. It is an offering through Office 365 which is very lean and low maintenance.

Incentivized

Salesforce is easier to use and more open source and available for external integrations.

Incentivized

• We've been able to reduce the number of staff in our PMO by utilising the Project Server data in Power BI, reducing the need for manual reporting.
• Being able to forecast utilization in the product allows us to accurately estimate resource needs to ensure optimum staff levels.

Incentivized

• It has increased the business tactics as we have added more clients who wish to use this technology.

Incentivized