Microsoft Project Server vs. Planview ChangePoint

You will be able to do the project management (scheduling, tasks assignment, resources allocation, cost tracking) for all your projects in one place, where the team members can contribute and keep the plans up to date. The web version does the main job right but if you find it more difficult to use you just use the standalone Microsoft Project and upload the changes back to the server.

Incentivized

Changepoint is well-suited for consulting firms and other companies that charge clients for their time and have a need for significant project-management capabilities along with reporting and invoicing. It is not well-suited for companies that want a more basic solution to time reporting and expense reimbursement. The key questions to ask during the selection process revolve around this basic question: how are you going to use this software? Though it has a lot of functionality, the learning curve is steep and basic functionality is not as easy as one would expect.

• Ability to update project plans on the move in any location. Plans can even be updated offline and saved back to the server when the connection is reestablished.
• Visibility of resource assignments across the company allows us to plan project start dates easily and effectively.
• Being a Microsoft product, it is intuitive to administer and easy to configure to our individual requirements.

Incentivized

• There are lots of reporting options. Once you figure out how to work the parameters of a report, the system is able to provide detailed and accurate compilations of data. There are also many custom reports than can be setup, as well. In my experience, we have told Changepoint PSA administrators what kind of report we were needed and they set it up for us, available in a 'custom reports' folder.
• You can have several things open at once -- 'portals'. These are up at the top of the screen, much like how Google Chrome has tabs at the top. This is useful.

• Resource loading and leveling extremely complicated within the tool
• Software makes incorrect assumptions and changes without user knowledge
• Inconsistencies within the tool make it hard to predict & troubleshoot

Incentivized

• The site could become slow with high volumes of traffic. This may have been due to the way that our infrastructure was setup.
• Analytic reporting was not available in the version that we used. We created external reports to slice and dice the data and view it as the business demanded.

Sometimes the decision to renew boils down to an old adage "if it isn't broken don't fix it". Previous to moving to Changepoint, it was obvious that we needed a better project management tool. Projects we completed on time but the time zone difference between the teams and several iterations of back and forth caused a number of communication issues with projects. The difference is night and day.

We don't have to worry about maintenance, upgrades, or compatibility issues. All the capabilities we need are there, and are easily customizable.

It could be more intuitive and user friendly.

Per Microsoft, Project Online provides more value long-term by reducing infrastructure cost and increase feature release cycle time

I have used Basecamp which I recommend for all! This is one of my top tools for not only company projects however for projects, meetings, communication outside of work. We use Basecamp for our membership organization's dental meetings in other states to communicate events, chat with participants, send donation requests and organize events on the platform. There really is no learning curve, it's super user friendly, you don't need any experience prior and it's cost effective.

Incentivized

The system predates me as I was not working for the company when the solution was chosen - I understand this may have been an 'overpromise, underdeliver' scenario. However, we are now moving towards replacing it with Supportworks - and having seen Supportworks in action I genuinely cannot wait to switch from Changepoint and move on...

Incentivized

• Better project management and schedule tracking which in turn improved employee's efficiency.
• Licensing aspect is complex. Issues with onboarding new users to system from licensing perspective.
• Positively, financial review process can be tailor-made which may not require further customization of the tool.

Incentivized

• Our ability to maintain a global IS Scorecard helped us to maintain a focus on completing projects on time and within budget.
• Having a single instance of Changepoint with projects aligned to specific portfolios helps senior management to maintain a focus on the investment of IS resources. It is foundational to our governance processes.