TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft System Center

    Score8.4 out of 10
    N/AMicrosoft System Center is an enterprise-grade IT Operations Management (ITOM) suite designed for the centralized administration of data center infrastructure, virtualized environments, and hybrid cloud workloads. The platform provides unified management across heterogeneous environments, including support for Windows Server, Linux, and Azure Stack HCI. System Center is Microsoft's ITOM stack for organizations that maintain a significant on-premise footprint, vs the company's Azure-based…

    $1,323

    per month

    NetApp Cloud Insights

    Score9.2 out of 10
    N/ANetApp Cloud Insights is an infrastructure monitoring tool that gives users visibility into their complete infrastructure. With Cloud Insights, users can monitor, troubleshoot and optimize all resources including public clouds and private data centers.N/A
    Pricing
    Microsoft System CenterNetApp Cloud Insights
    Editions & Modules
    Standard Edition
    $1323
    Datacenter Edition
    $3607
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft System CenterNetApp Cloud Insights
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Microsoft System CenterNetApp Cloud Insights
    Considered Both Products
    Microsoft
    No answer on this topic
    NetApp
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    31 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    33 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    31 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    21 Answers
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    28 Answers
    100%
    Implementation went as expected
    9 Answers
    Best Alternatives
    Microsoft System CenterNetApp Cloud Insights
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Icinga
    Score9 out of 10
    Enterprises
    No answers on this topic
    HPE OneView
    Score6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft System CenterNetApp Cloud Insights
    Likelihood to Recommend
    9.3
    (58 ratings)
    8.2
    (10 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (5 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.0
    (14 ratings)
    8.4
    (10 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Microsoft System CenterNetApp Cloud Insights
    Likelihood to Recommend
    Microsoft
    For companies with more than 10 Windows devices and needing to standardize the OS, AV, access, share resources, and install software. SCCM is the way to go. This software is unnecessary if the business is all remote users and not in an office-type setting. There are cloud offerings or none to accomplish what a business needs.
    Incentivized
    Read full review
    NetApp
    For example, we had an application slowdown. It looked like the slowdown was storage. However, it was a malformed SQL query that no one realized was pulling data from the storage location that also housed the application. Cloud Insights saved us hours of downtime and frustration. Cloud Insights pinpointed which system was hogging resources. What makes Cloud Insights special is the way it looks at the data collected from the data sources. The insights it provides into the flow of data; sheds new light on how things work in your environment.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Allows the grouping of devices by user.
    • Allows controlling updates being deployed to user devices.
    • Allows for the repurposing of machines by being able to load new or updated software on machines that already are in the system.
    • Allows us the ability to wipe a machine clean and restore it back to the configuration that was assigned the machine.
    Incentivized
    Read full review
    NetApp
    • The visibility and usage optimization are the most valuable features.
    • Ease to use for basic functionality.
    • It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis.
    Incentivized
    Read full review
    Cons
    Microsoft
    • The product could improve in the area of having better mechanisms in place with how the SCEP client is deployed/installed from the server on the management side. We have run into this firsthand with the client not installing on an endpoint, and then having to take the time to investigate why it was not installing.
    • A second improvement that can be made is to keep trying to improve the products detection rate for finding malware/viruses. The case can be made that there are some products out there that do a better job at this and have a higher detection rate.
    Incentivized
    Read full review
    NetApp
    • Need to add more cloud resources for optimization, as many are still not compatible
    • Data retention time is limited.
    • Premium subscription is costly.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.
    Incentivized
    Read full review
    NetApp
    No answers on this topic
    Usability
    Microsoft
    It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.
    Incentivized
    Read full review
    NetApp
    I have been extremely happy with its usability. You can take thins as they are out of the box and it is useful. You can carry it as far as you want to go and every step you take improves your ROI.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    There is a fair amount of documentation out there to help you when you have questions or run into issues with this product as well as tutorials on some of the more common tasks. Between the documentation and the overall ease of use we haven't had to deal with direct Microsoft support for this product.
    Incentivized
    Read full review
    NetApp
    1. It's very easy to contact the customer support service, and they seem to be very happy to help at any time.
    2. Timeliness of the support's response. Support is very active when responding to the customer's complaint or queries.
    3. Technical support always provided the solutions to the problems encountered.
    4. Overall customer support quality is good.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth
    Incentivized
    Read full review
    NetApp
    No answers on this topic
    Alternatives Considered
    Microsoft
    We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows Updates, causing IT to have to constantly touch machines after they were imaged and update or manage them with a much more hands on approach.
    Incentivized
    Read full review
    NetApp
    For a while, we were using Zabbix to monitor our Kubernetes applications and microservices on our infrastructure in more than one public cloud platform. Cloud Insights has much better visualized dashboards. In addition, despite such a large number of quality features, it's still priced competitively.
    Incentivized
    Read full review
    Professional Services
    Microsoft
    No answers on this topic
    NetApp
    Once you install the acquisition unit and start collecting data, you can immediately begin using it. It is very self-explanatory and helpful. I could have used Cloud Insights without working with the NetApp Cloud Insights support team. I am glad I engaged them though. They helped me carry Cloud Insights to a new level and it fast-tracked the process that would have taken me time to complete.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • It has allowed the enterprise to standardize on a single platform for monitoring.
    • Easier troubleshooting of issues with Microsoft platforms.
    • Greater visibility of issues across platforms when applications are hosted in a mixed environment.
    • Additional costs for monitoring systems that are not directly supported with additional packs (iSeries, Linux on Power).
    Incentivized
    Read full review
    NetApp
    • Performance and security have improved
    • Cloud Secure lets you get real-time alerts on any security breach, like a ransomware attack or something similar
    • You can easily notice if something weird is happening on the cloud and later prevent that
    Incentivized
    Read full review
    ScreenShots

    NetApp Cloud Insights Screenshots

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