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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft System Center

    Score8.4 out of 10
    N/AMicrosoft System Center is an enterprise-grade IT Operations Management (ITOM) suite designed for the centralized administration of data center infrastructure, virtualized environments, and hybrid cloud workloads. The platform provides unified management across heterogeneous environments, including support for Windows Server, Linux, and Azure Stack HCI. System Center is Microsoft's ITOM stack for organizations that maintain a significant on-premise footprint, vs the company's Azure-based…

    $1,323

    per month

    Quest Rapid Recovery

    Score5 out of 10
    N/AQuest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.

    $1,819.99

    Pricing
    Microsoft System CenterQuest Rapid Recovery
    Editions & Modules
    Standard Edition
    $1323
    Datacenter Edition
    $3607
    License + 1 Year 24/7 Maintenance
    1,819.99
    Offerings
    Pricing Offerings
    Microsoft System CenterQuest Rapid Recovery
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft System CenterQuest Rapid Recovery
    Considered Both Products
    Microsoft
    No answer on this topic
    Quest Software
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    31 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    33 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    31 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    21 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    28 Answers
    No answers on this topic
    Features
    Microsoft System CenterQuest Rapid Recovery
    Data Center Backup
    Comparison of Data Center Backup features of Microsoft System Center and Quest Rapid Recovery
    Feature
    Microsoft System Center
    -
    Ratings
    Quest Rapid Recovery
    8.6
    7 Ratings
    2% above category average
    Universal recovery00 Ratings6.05 Ratings
    Instant recovery00 Ratings3.05 Ratings
    Recovery verification00 Ratings8.05 Ratings
    Business application protection00 Ratings8.04 Ratings
    Multiple backup destinations00 Ratings10.06 Ratings
    Incremental backup identification00 Ratings10.07 Ratings
    Backup to the cloud00 Ratings10.04 Ratings
    Deduplication and file compression00 Ratings10.07 Ratings
    Snapshots00 Ratings10.07 Ratings
    Flexible deployment00 Ratings8.03 Ratings
    Management dashboard00 Ratings7.03 Ratings
    Platform support00 Ratings10.02 Ratings
    Retention options00 Ratings10.03 Ratings
    Encryption00 Ratings10.02 Ratings
    Best Alternatives
    Microsoft System CenterQuest Rapid Recovery
    Small Businesses
    No answers on this topic
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft System CenterQuest Rapid Recovery
    Likelihood to Recommend
    9.3
    (58 ratings)
    7.0
    (7 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (14 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    6.0
    (1 ratings)
    User Testimonials
    Microsoft System CenterQuest Rapid Recovery
    Likelihood to Recommend
    Microsoft
    For companies with more than 10 Windows devices and needing to standardize the OS, AV, access, share resources, and install software. SCCM is the way to go. This software is unnecessary if the business is all remote users and not in an office-type setting. There are cloud offerings or none to accomplish what a business needs.
    Incentivized
    Read full review
    Quest Software
    AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
    Incentivized
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    Pros
    Microsoft
    • Allows the grouping of devices by user.
    • Allows controlling updates being deployed to user devices.
    • Allows for the repurposing of machines by being able to load new or updated software on machines that already are in the system.
    • Allows us the ability to wipe a machine clean and restore it back to the configuration that was assigned the machine.
    Incentivized
    Read full review
    Quest Software
    • Continuous backup with deduplication and compression
    • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
    • Can back up physical and virtual (ESX or Hyper-V).
    Incentivized
    Read full review
    Cons
    Microsoft
    • The product could improve in the area of having better mechanisms in place with how the SCEP client is deployed/installed from the server on the management side. We have run into this firsthand with the client not installing on an endpoint, and then having to take the time to investigate why it was not installing.
    • A second improvement that can be made is to keep trying to improve the products detection rate for finding malware/viruses. The case can be made that there are some products out there that do a better job at this and have a higher detection rate.
    Incentivized
    Read full review
    Quest Software
    • Support for newer operating systems (Windows, Linux, VMware) is slow to be added. Usually takes 3-6 months from the new version being released for it to be supported.
    • There is no way to automate the testing of the virtual standby which a lot of comparable products are able to do.
    • The software has a backup type called "base image" which is essentially taking a full backup after an unexpected shutdown of the server. If your servers crash and they are very large, this may impact your storage requirements significantly. They do now have synthetic full backups which alleviate this issue a bit but they are not perfect either.
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.
    Incentivized
    Read full review
    Quest Software
    No answers on this topic
    Usability
    Microsoft
    It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.
    Incentivized
    Read full review
    Quest Software
    No answers on this topic
    Support Rating
    Microsoft
    There is a fair amount of documentation out there to help you when you have questions or run into issues with this product as well as tutorials on some of the more common tasks. Between the documentation and the overall ease of use we haven't had to deal with direct Microsoft support for this product.
    Incentivized
    Read full review
    Quest Software
    In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth
    Incentivized
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    Quest Software
    Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
    Incentivized
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    Alternatives Considered
    Microsoft
    We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows Updates, causing IT to have to constantly touch machines after they were imaged and update or manage them with a much more hands on approach.
    Incentivized
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    Quest Software
    I've been using Rapid Recovery for the last 6 years and before that we had used Backup Exec, but it was a different implementation as we were still running backups to LTO3 tapes using the full/incremental backup schemes. So Rapid Recovery (AppAssure at the time) was a big change for us, backing up to disk instead with base images and changes. I would assume Backup Exec can do this as well, but haven't used it since switching. NovaBACKUP was a lower cost solution that seemed geared towards smaller and simpler configurations
    Incentivized
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    Return on Investment
    Microsoft
    • It has allowed the enterprise to standardize on a single platform for monitoring.
    • Easier troubleshooting of issues with Microsoft platforms.
    • Greater visibility of issues across platforms when applications are hosted in a mixed environment.
    • Additional costs for monitoring systems that are not directly supported with additional packs (iSeries, Linux on Power).
    Incentivized
    Read full review
    Quest Software
    • AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
    • One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
    • The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.
    Incentivized
    Read full review
    ScreenShots