I think Microsoft To Do is helpful for people who don't need a lot of customization in a task manager. I prefer using 3rd party task managers that allow me to create projects with tasks and subtasks. But for a team that already uses Microsoft products and doesn't want to learn or invest capital in another task manager, Microsoft To Do covers the basics and syncs with your calendar.
It is well-suited for paperwork management and other scenarios where compliance, traceability, and workflow orchestration are the primary goals. On the other hand, the LMS is a very weak feature; it is very manual, you cannot have traceability of completion, it is hard to keep databases updated, and the reporting tool is bad.
Wunderlist is what you need for your to do lists. It's really simple to use.
Allows you to set due date to your lists, share them with your team and/or create a folder to divide and organize all your list set
Also, Wunderlist is compatible with all platform and devices. So you can always be updated on your list or work on them from wherever you are and with all the devices you have.
User friendly, easy to configure, and VERY simplistic. I particularly use heavily the phone app feature. While others in the room are on social media, I am reviewing my tasks and this triggers other tasks I know I need to get done. I like the sense of accomplishment of moving things to the completed pile as well.
Its usability is good in relation to process traceability, but the user experience is not very strong. Learning how to use the platform is very time-consuming because it is not very user-friendly; that's why we are subtilizing all its features. Also, the reporting tool is not very good, and it's hard to personalize.
I have not had an issue where I needed to reach out to Wunderlist, but I know their contact and online chat is easy to access and feel confident that they would be helpful. My only worry is Wunderlist is becoming Microsoft to-do in May 2020, and I believe the app will become worse after that.
It's a small tool compared to bigger project management software, but we found that they work perfectly together. It helps you declutter the larger PM tools, keep your smaller tasks in-line and make sure they get completed. When you're working in a creative agency, ideas and tasks are flying around, so having a tool like this that keeps you accountable and reminds you of your tasks is a must!