A solution to improve engagement and performance with recommended actions and data-driven insights across employee lifecycle and organization-wide surveys. Glint was acquired by LinkedIn in October 2018, and is now Microsoft Viva Glint, an app that is available standalone or as part of Microsoft's Viva Suite of employee engagement applications.
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SurveySparrow
Score 9.0 out of 10
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SurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.
Glint is a really user friendly and visually appealing platform for survey recipients. They also have a great support team, who are helpful in answering our questions. Areas where Glint can improve is more on the admin side. If you only need to run your surveys a few times a year (which is what we do with our 360 & employee engagement surveys), it’s not going to be bad at all. For our exit interview process, we run them for every leaver and are running into difficulties with how to streamline how to upload the data in an efficient and non-time consuming way. I also think data reporting can be better & more user friendly.
Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver.
INCREDIBLY easy for the end-user. The only questions we had were around confidentiality/anonymity. We tried to further address these with other surveys by calling out and explaining how Glint worked. As an admin, it is also quite simple and easy to find answers when you don't have them.
User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.
The technical support has been on point from implementation through to when we were running on our own with our surveys. It's great to have People Science support but we did find that oftentimes we knew our organization better and should be speaking to leadership about these results instead of PS. It was great to throw lines out to them for trends, especially when it came to Covid, Return to Office, and Diversity.
The only comparable product I've used is Rypple, which I'm not sure still exists. Glint is a superior product in pretty much every way I can remember, from the employee survey experience to the output reports.
We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey interface because we have a mobile audience and have found they prefer this style of survey better.
