Microsoft Viva Goals (discontinued) vs. ServiceNow HR Service Delivery

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Viva Goals (discontinued)
Score 8.0 out of 10
N/A
Microsoft Viva Goals (formerly Ally, or Ally.io) was a Strategic Goal-Planning & Execution Management software. Ally.io became a Microsoft brand after the October 2021 acquisition, and is slated for retirement December 2025.
$108
per year per user
ServiceNow HR Service Delivery
Score 8.6 out of 10
N/A
ServiceNow HR Service Delivery contains a full HRSD suite of applications, supporting HR case management, HR document retention, enterprise onboarding and transition support, and also employee self-service with intelligence agent.N/A
Pricing
Microsoft Viva Goals (discontinued)ServiceNow HR Service Delivery
Editions & Modules
Microsoft Viva - Learn Module
$48
per year per user
Microsoft Viva - Insights Module
$48
per year per user
Microsoft Viva - Topics Module
$48
per year per user
Microsoft Viva Suite
$108
per year per user
No answers on this topic
Offerings
Pricing Offerings
Microsoft Viva Goals (discontinued)ServiceNow HR Service Delivery
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft Viva Goals (discontinued)ServiceNow HR Service Delivery
Best Alternatives
Microsoft Viva Goals (discontinued)ServiceNow HR Service Delivery
Small Businesses
Coda by Grammarly
Coda by Grammarly
Score 9.0 out of 10
Zoho People
Zoho People
Score 9.0 out of 10
Medium-sized Companies
Bridge Learning Platform
Bridge Learning Platform
Score 7.9 out of 10
Zoho People
Zoho People
Score 9.0 out of 10
Enterprises
Bridge Learning Platform
Bridge Learning Platform
Score 7.9 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft Viva Goals (discontinued)ServiceNow HR Service Delivery
Likelihood to Recommend
8.0
(4 ratings)
9.3
(3 ratings)
User Testimonials
Microsoft Viva Goals (discontinued)ServiceNow HR Service Delivery
Likelihood to Recommend
Discontinued Products
Well suited for
  • Companies that have experience of using the OKR methodology and have a clear understanding of what it is
  • Companies that are planning to expand/scale the OKR program
  • Companies that are looking to reduce the effort involved in running the OKR program
Ill-suited for:
  • Companies that are using OKRs for the first time and do not have a clear understanding of the methodology
Read full review
ServiceNow
The service request management function is excellent, but the system misses a bit in the UI (user interface) issue, which ends up being somewhat complex. So I believe there could be a tab on the platform with video tutorials to help with the experience, I don't know if it has, and if it does, it could have easier access so that all users know what it has and how to see it.
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Pros
Discontinued Products
  • Visualizing the hierarchy and relationship between objectives and key results. The nesting and double alignment functionality are especially helpful, as they can't easily be expressed on, say, a simple worksheet or Confluence page.
  • Reminding the team to make regular check-ins. What gets measured gets done. This prevents the common pitfall of setting goals and not revisiting them until the end of a project (when it is too late).
  • Integration with external sources for automated check-ins. Why do this manually when it can happen behind the scenes?
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ServiceNow
  • Open IT tickets in a practical way.
  • Customer service with fast support.
  • Low cost.
Read full review
Cons
Discontinued Products
  • Accelerate integrations and add more integrations.
  • Ally.io has room for improvement in providing benchmark in-depth analysis across industries, same-size companies, etc.
  • Ally.io can still improve upon some of its product features and communicating the releases. Videos have been extremely helpful.
Read full review
ServiceNow
  • The tool is sometimes slow.
  • I believe that the issue of inactivity can be improved, we need to re-log in if we don't use the tool for a long time.
  • Add more languages ​​to the tool.
Read full review
Alternatives Considered
Discontinued Products
Microsoft Viva comes with Teams. The Monday board is helpful too, but I just like Microsoft Viva better
Read full review
ServiceNow
No answers on this topic
Return on Investment
Discontinued Products
  • Ally.io has had a positive impact so far in reducing the effort involved in managing the entire OKR program.
  • It also has brought with itself the opportunities to avail training and Q&A sessions with experts
  • Increased the overall engagement of the company with its objectives
Read full review
ServiceNow
  • It frees your time and makes you more productive every day
  • It enables you to rapidly find and eliminate all the unnecessary things
  • It permits you to analyze more robust collections of info
Read full review
ScreenShots