Mimecast offers a threat intelligence service, including the company's Threat Intelligence Dashboard, threat remediation, and the Mimecast Threat Feed for integration threat intelligence into compatible SIEM or SOAR platforms.
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Splunk Enterprise Security (ES)
Score 8.4 out of 10
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Splunk Enterprise Security (SIEM) is the company's flagship SIEM product, offered as a premium service to subscribers of Splunk Cloud or Splunk Enterprise.
I think Mimecast is great for companies who want granular control over their email. Once it is setup, it really does just run along without IT needing to get involved too much. Any time we have 'issues' - such as incorrectly blocked emails or attachments, we can easily figure out what we need to do and how to fix it. Mimecast is great for teams who don't want to sit there all day and manage and look at emails. It would suit a large organisation who want deep control.
Well suited: Splunk ES is highly recommended in an environment with many data sources and experienced computer engineers. It has a steep learning curve, but once that hurdle is crossed, it is absolutely a beast. It is also very expensive, so a company putting a high amount of budget in Security is needed. Not well suited: Splunk ES is not recommended if a company has only a few sources and some non-technical IT users. The price won't justify the fewer data sources and scratching just the surface level. Moreover, non-technical IT users would be better off with something that has a query builder, unlike Splunk.
Because all incoming and outgoing (with journaling setup for internal email) go through Mimecast it is a one-stop-shop for searching out emails from past months or years. It is light years better than using local archives such as .pst files.
Since they touch all incoming email Mimecast is excellent our filtering out spam, malware and virus emails before it even gets to your server whether on-premise or in the cloud.
Advanced Threat Detection and Correlation: ES stands out in its ability to detect sophisticated threats by correlating data from multiple sources. For instance, it can identify unusual patterns in user behavior, cross-referencing with network logs to flag potential insider threats.
Real-time Monitoring and Alerting: ES offers robust real-time monitoring capabilities. It excels in promptly alerting us to critical security events, such as suspicious network traffic spikes or unauthorized access attempts, allowing for immediate response.
Comprehensive Log Analysis: ES ingests and analyzes an extensive range of log data. It's particularly adept at parsing and making sense of complex log formats, making it a versatile tool for understanding system activities and security events.
ES on the cloud (SaaS) has too many limitations with platform administration.
Supported integrations are not always on par with enterprise support especially when dependent on 3rd-party proprietary APIs.
In later versions, unforeseen glitches seem to show up that have no resolution except version upgrade. This used to not be the case in prior versions which were very stable.
It works perfectly and is really easy to manage when you understand the menu and how it works. It really is 'set and forget' with minor changes needed from time to time to blacklist and whitelist senders and domains. It makes our life really easy and gives us a lot of data to understand how or business and users operate.
You definitely need to learn how to use Splunk to get the most of the tool. There are many courses available for free to get up to speed on the usability of the tool but it's not that simple. It will take time to digest all the data and to understand how to query for what you are looking for.
ES requires a very performant infrastructure: if it has it's performant, otherwise not. I had situation with a very performant infrastructure and I didn't notized that it was a distributed architecture, it seemed that there ware few data on my PC, othewise I experienced less performant infrastructures with less performaces.
Mimecast has a 24 hours phone hotline available to assist you with issues as they arise. This is the typical help desk situation where you reach level one and go to level two if this issue is extensive however I have found their level one techs to more than capable of dealing with most issues I have called about. The only negative I would mention is that their email support is less hardy when it comes to response time so I have grown to realize that calling is the only way to get timely support.
It's good when it's responsive, but I've had times where I had to wait quite a while for a response. But these are typically the exceptions rather than the rule. When you do get a response it is always well-informed and appropriate. I would say they've been trending better over time with this.
I experienced only on-line training, but the trainers were very professional and competent. Maybe it could be more useful if they also have an experience in projects because sometimes they didn't have a real project experience to communicate to the students. Anyway, it was very interesting and I learned many thing that's very difficoult (or maybe impossible!) to have by myself, aven if I have more than 10 years of Splunk activity experience.
It was very interesting and I learned many thing that's very difficoult (or maybe impossible!) to have by myself. The only problem was that, when I worked with the Splunk Professional Services, I found some difference between the training contents and the information from PS. In addition is required a long experience on Splunk Enterprise for the data ingestion part, in other words I'm able to work with ES because I'm worling on Splunk since 11 years, otherwise I'd some problem.
Splunk enterprise is the only solution that we’ve been able to identify that provides risk based alerting, which allows our SOC to reduce analyst fatigue which would be a huge problem without it. Before RBA, there were thousands of alerts a day and it was impossible to review all of them
for my exterience, unit pricing and billing frequency are correct. As I already said, I hint to have more discount flexibility, expecially with new customers, because there are competitors less expensive and very aggressive that are dangerous. In addition the possibility to don't pay the license for the development period could be a very interesting feature for the final customers.
- 8 out of 10 and took 2 for the data pipeline and administration part. Even if you'd like to improve yourself or your team, you have to pay a lot of money and it could be more than GIAC education + cert. - Normalization for Data models and CPU-based searches can be a problem sometimes.
I had a fantastic experience with Splunk Professional Services: they worked with us in our last SON project (a SOC migration for a very large customer) and helped to build a multi tenent environment even if ES isn't a multi tenant platform. Th Splunk PS was a very professional and competent people, he is italian and was able to speak with our italian customers.
ES has highly impacted ROI because as the customer of the ES the work we do for creating use cases for clients in terms of security-related aspects by their logs has given more return than investment.
The correlation searches we run to get detailed results from the Data models are very less time-consuming than Splunk Enterprise itself we can get quick responses to the use cases and dashboards populated because of ES.
The CIM compliance feature is ES has made more jobs easy in the terms of finding more Authentication related data we can get data onboarded in the Email data model from O365 and search is email data model instead of searching for particular indexes.
