MindMeister vs. WorkJam

MindMeister is ideally suited for building mind maps, site maps, or similar types of data maps in the cloud without needing to install extra software. I find that it isn't quite as ideal for other types of diagrams (ERDs, flowcharts, etc) as some other tools, though it definitely can handle those things as well.

Incentivized

Simple to use as an end-user, a Top-Notch security feature allows us to authenticate every user. It increases productivity and lowers the operation cost. The intuitive user interface makes it easy for our HR team to manage all employees in the field or remote working by assigning tasks and having a follow back.

• The UI is well laid out and easy to use. The workflow makes perfect sense and makes creating tasks a breeze.
• The collaboration features make brainstorming not only easy but fun! Everyone enjoys using the tool, which was not the case with other collaboration software we used.
• I love being able to get all of my thoughts and ideas on the screen to see them and then be able to connect them in a logical way.

Incentivized

• The basic functionality is similar to other mainstream social media apps so it has a low learning curve for users.
• The mobile interface looks sleek and modern.
• The channel function makes it easy to set up different user groups.

Incentivized

• I think that the free plan should offer a bit more terms of features to make the testing experience more engaging.
• My experience using the App version was not so good when compared to the web version of it. I feel more comfortable using it in my notebook.
• Paid plans could be more flexible to support small or temporary demands.

Incentivized

• No major dislike, I like how the updates are done constantly to add up new features.
• Great support system that is very proactive and user friendly.

Never had an issue with customer support, though we never really needed anything major as far as technical help. I do not believe they offer 24 hour customer support but we don't need it as MindMeister is not the type of tool we need need 24 hour a day support for. Overall, very happy with the level of support.

Incentivized

I have also used LucidChart and Google Draw to create mind maps and concept maps in the past. I think that MindMeister is by far the cleanest and most user friendly of the three. Google Draw does not have anywhere near the same functionality. LucidChart tends to be clunky and the options to create your map are not always clear and intuitive.

Incentivized

It's a simple, intuitive tool to use as an Engineer. I like how this tool is constantly improved and gives the best services like training employees, great channel feature which enables us to share information and messages, is also very useful. The support is there any time needed. It's a recommendable workforce management solution.

• The most positive result of using MindMeister is a visualization of each step in work and connections between different nodes(ideas, steps).
• This greatly simplifies the work, especially collaborative work, since it is easier to show it once than to explain things many times.
• Negative impact: lack of offline desktop version.

Incentivized

• Increased and positive cross-team communication.
• Quick communication method as opposed to EDMs.

Incentivized