New player in the communication space that punches above its weight
Updated July 11, 2021

New player in the communication space that punches above its weight

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with WorkJam

WorkJam is being used Group-wide for us. WorkJam is still a new implementation for us so we primarily use it as a communication tool at the moment, although we are looking to utilise more features such as Training.

The problem it addresses for us at the moment is employee engagement and communication, especially that organic day-to-day communication that wouldn't necessarily be useful over email. It definitely has enhanced cross-team communication.
  • The basic functionality is similar to other mainstream social media apps so it has a low learning curve for users.
  • The mobile interface looks sleek and modern.
  • The channel function makes it easy to set up different user groups.
  • Signing into the mobile app using SSO is not particularly user friendly.
  • The restrictions on file sizes, particularly for video, can be tricky to navigate around.
  • Single Sign On functionality.
  • Flexible access levels users and super users.
  • Android and Apple mobile app.
  • Increased and positive cross-team communication.
  • Quick communication method as opposed to EDMs.

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WorkJam is a great communication tool if you are not after all the bells and whistles that other similar apps have. It is good for top-down communication and engagement (centrally controlled with a handful of power users) and should not be confused with just a regular message tool like Google Chat.