Miradore Management Suite vs. Spiceworks Help Desk
Miradore Management Suite vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Miradore Management Suite | N/A | Miradore Management Suite is an IT asset management tool. It allows users to manage and optimize hardware and software assets, while automating routines like deployments, patches and configurations. According to the vendor, Miradore Management Suite users can use the product to move from reactive to proactive maintenance, enjoy improved security, and increase user happiness with timely remote support. | $3 per device per month | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Miradore Management Suite | Spiceworks Help Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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IT Asset Management |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Miradore Management Suite | Spiceworks Help Desk | |
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Small Businesses | ConnectWise RMM Score 7.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | KACE Systems Management Appliance Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | KACE Systems Management Appliance Score 10.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Miradore Management Suite | Spiceworks Help Desk | |
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Likelihood to Recommend | 8.0 (1 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Miradore Management Suite | Spiceworks Help Desk | |
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Likelihood to Recommend | Miradore Ltd. | Spiceworks Ziff Davis |
Pros | Miradore Ltd. | Spiceworks Ziff Davis |
Cons | Miradore Ltd. | Spiceworks Ziff Davis |
Likelihood to Renew | Miradore Ltd. No answers on this topic | Spiceworks Ziff Davis |
Usability | Miradore Ltd. No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | Miradore Ltd. No answers on this topic | Spiceworks Ziff Davis |
Support Rating | Miradore Ltd. No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | Miradore Ltd. No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | Miradore Ltd. | Spiceworks Ziff Davis |
Return on Investment | Miradore Ltd. | Spiceworks Ziff Davis |
ScreenShots | Miradore Management Suite Screenshots |