Miro vs. Sunsama

Because it is very useful and appropriate in collaborative brainstorming, design thinking workshops, customer journey mapping, and agile planning, I would highly recommend it to everyone. Although Search Functionality can be much better as well, the introduction of offline mode is very helpful in this kind of structure so they can work on these items. File Storage can also be better.

Incentivized

Sunsama is amazing to keep you on task and help make sure that tasks do not fall through the cracks.

Incentivized

• The product ensures real-time collaboration.
• Effectiveness of the software in data visualization and availability of an intuitive interface with diverse templates that makes it simple to create diagrams.
• Software tools are customizable, which enables us to tailor visuals according to our needs.

Incentivized

• Collaborate
• Manage tasks
• Organization

Incentivized

• The software occasionally experiences performance problems, especially when a connection becomes unstable, as it highly depends on an internet connection.
• Miro is more expensive for startups and underdeveloped organizations.
• Effective implementation of Miro demands phones and laptops with excellent performance capabilities fail, which slows down the devices during use.

Incentivized

• Privacy settings
• iPhone App
• Additional integrations

Incentivized

There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.

Incentivized

It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.

Incentivized

I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.

Incentivized

I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.

Incentivized

The support staff at Miro are fantastic. Whenever I have had an issue, they have been timely and helpful with their response. They are also very knowledgeable and go out of their way to not only help, but offer proactive training sessions on different topics and new functionality so everyone can try it out.

Incentivized

I have not reached out to Sunsama support so I don't have any baseline to rate them.

Incentivized

There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.

Incentivized

The user-friendly nature of Miro makes it very easy to pick up and play, without going through a serious of sign-up or tutorial areas. It's possible to share to 'unverified' users whilst letting them in, but constantly discovering new and exciting features when using it.

Incentivized

Jamboard was really clunky and didn't work well. I haven't used Figma very much but it looks like it is a potential Miro competitor and I'll keep it in mind if Miro becomes too feature-ridden for ease of use. We use a Vibe board with Miro in teaching classes a lot, and it is very helpful for giving real-time feedback to students.

Incentivized

Sunsama provides a clearer more simplistic way to organize tasks.

Incentivized

Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.

Incentivized

• Allows our team to collaborate and work on the same voice regardless of anyone's location.
• Greatly transform our virtual meetings into interactive sessions and increase team participation.
• With Miro's help, we can map out all aspects of a problem, making the best decisions.
• Overall it elevate the meeting experience.

Incentivized

• Organization
• Time management

Incentivized