Miro vs Sunsama | TrustRadius

What users are saying about

Score 8.8 out of 10

Based on 1767 reviews and ratings

Score 7 out of 10

Based on 2 reviews and ratings

Feature Rating Comparison

Miro

Sunsama

Task Management

Mobile Access

Visual planning tools

Miro

Sunsama

Notifications

Integrates with Gmail and Google Hangouts

Pros

Workflow drafting. Miro has some great tools that are super easy to use to sketch workflow processes and make notes.
Editing. Seems simple and a given but it's not. I've worked without "whiteboard" software where it's actually pretty difficult to edit your content. Miro makes it really easy to edit things quickly and make changes without having to do a lot of clicks.
Share your board. It's been great adding people to Miro and having them work on projects with me. People who have no experience with Miro are able to get in and start working in just a few minutes.

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Chris Gomez, SPHR

Director of Product Marketing

Passare, Inc.Insurance, 201-500 employees

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Collaborate
Manage tasks
Organization

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Nikki Steinmetz, aPHR

Customer Success Manager

AquicoreRenewables & Environment, 51-200 employees

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Cons

Creating frames just to write using a stylus or Apple pencil. Currently, single strokes register as single objects
The arrows have good customization but when two things are linked, the shape of the arrows sometimes overlaps objects on board
more objects and customization option
more color option integration, Pasting hex codes

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Shrutidhar Patadia

Design Engineering Intern

SunRoboticsDesign, 11-50 employees

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Privacy settings
iPhone App
Additional integrations

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Nikki Steinmetz, aPHR

Customer Success Manager

AquicoreRenewables & Environment, 51-200 employees

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Likelihood to Renew

Miro 8.8

Based on 19 answers

Miro is very good but still too basic. [It] would be great to have more precision and some advanced tools. More control on the text size and objects alignment is a need [for] our design team. Also, the experience on the tablets is not so good. Many dead clicks and problems while trying to select objects and tools.

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UX Designer

CNN BrasilNewspapers, 501-1000 employees

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No score

No answers yet

No answers on this topic

Usability

Miro 8.9

Based on 15 answers

There are some features that are a tiny bit clunky (having to switch between cursors to select vs. pan around the space). Also, there are inconsistencies in sizing we've found when pasting content into a board from another source which slows us down and is frustrating.

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Deborah Rapsinski

Director of User Experience

NTTInformation Technology & Services, 10,001+ employees

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No score

No answers yet

No answers on this topic

Support Rating

Miro 7.6

Based on 4 answers

I have not yet had to engage support live. I have found every answer I needed by tapping the extensive knowledge base. I think they are taking the right approach in allowing me to self serve when I need some info. I will update my review if and when I need to tap a live representative.

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Scott Groff, CTP

Director Of Training

Trimble TransportationTransportation/Trucking/Railroad, 1001-5000 employees

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Sunsama 1.0

Based on 2 answers

I have not reached out to Sunsama support so I don't have any baseline to rate them.

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Nikki Steinmetz, aPHR

Customer Success Manager

AquicoreRenewables & Environment, 51-200 employees

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Implementation Rating

Miro 8.5

Based on 1453 answers

Works on all browsers we use well. I don't really use the app much. We have some organization to do since we merged our licenses from two different groups, but that isn't up to me. I do like to use frames to organize a single board better.

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Product Designer

FergusonWholesale, 10,001+ employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

We have both Lucid and Miro in our organisation and I use both of them. Both have their own strengths. Lucid is well geared towards great diagrammatic illustrations and collaboration. But Miro templates for all kinds of diagrams, illutrations and whiteboarding makes it a great tool across our org as the vast variety of templates gives everyone a kickstart in whiteboarding - whatever functions they do; whether is technical diagrams, processes, business workflows, Miro has it all.

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Engineer

IronNet CyberSecurityComputer Software, 201-500 employees

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Sunsama provides a clearer more simplistic way to organize tasks.

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Nikki Steinmetz, aPHR

Customer Success Manager

AquicoreRenewables & Environment, 51-200 employees

View all 1 answers on this topic

Return on Investment

Company saved money as people were able to quickly draft an idea instead of using complex tools
The tool also helped people understand a concept better and thus, avoiding mistakes
Some people sometimes waste time trying to find the information in a huge document

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Benoît Desroches

Senior Web Team Lead

AlithyaComputer Games, 10,001+ employees

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Organization
Time management

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Nikki Steinmetz, aPHR

Customer Success Manager

AquicoreRenewables & Environment, 51-200 employees

View all 1 answers on this topic

Screenshots

See All (6) Miro Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

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General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

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Rating Summary

Miro

Sunsama

Miro

Sunsama

Miro

Sunsama

Miro

Sunsama

Miro

Sunsama

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