TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MobileMonkey

    Score8 out of 10
    N/AMobileMonkey, headquartered in Boston, offers their social media messaging marketing tool to marketers and agencies, featuring chatbots, landing page creation, integration with social ads, and an emphasis on Facebook. They offer a free plan and a paid plan with more advanced features (e.g. bot analytics, drip campaigns, etc.). MobileMonkey acquired ChattyPeople to extend their chatbot building capabilities.

    $21.75

    per month

    Oracle SOA Suite

    Score8 out of 10
    N/AThe rapid adoption of cloud-based applications by the enterprise, combined with organizations’ desire to integrate applications with mobile technologies, is dramatically increasing application integration complexity. Oracle SOA Suite 12c, the latest version of the company's unified application integration and SOA solution, offers a simplified cloud, mobile, on-premises and Internet of Things (IoT) integration capabilities within a single platform.N/A
    Pricing
    MobileMonkeyOracle SOA Suite
    Editions & Modules
    Pro
    $21.75
    per month
    Unicorn
    $51.00
    per month
    Team
    $299.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    MobileMonkeyOracle SOA Suite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    MobileMonkeyOracle SOA Suite
    Small Businesses
    PromoRepublic
    Score7.4 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MobileMonkeyOracle SOA Suite
    Likelihood to Recommend
    6.5
    (3 ratings)
    8.0
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.2
    (2 ratings)
    6.0
    (1 ratings)
    User Testimonials
    MobileMonkeyOracle SOA Suite
    Likelihood to Recommend
    MobileMonkey
    MobileMonkey would be great if you have a really strong social media presence and want to capitalize on people visiting your pages. It's great if you have a tech friendly audience who is not afraid to talk to a chatbot. If you have an audience where they might be uncomfortable or more of an "uptight" audience then it might not be fore you. It's also not great for heavy B2B if your focus is on high level targets as they're likely not logged in to Facebook at work. B2C is probably the best function for MobileMonkey, although it could be used to help field support messages.
    Incentivized
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    Oracle
    Oracle service bus is great to quickly proxy any legacy services exposed as soap service. It's well suited for aggregating multiple services on a single endpoint. We can point to multiple endpoints on the business service and use a round-robin approach to access the endpoints. It's not well suited for data transformation and quick preview of mappings and transformations. It's not great on path to cloud transformation.
    Incentivized
    Read full review
    Pros
    MobileMonkey
    • For small businesses on zero budget - provides a free.
    • A Facebook group community with peers and experts helping each other.
    Incentivized
    Read full review
    Oracle
    • The Oracle Service Bus makes the management of web services extremely easy. Through its point and click interface, the web service endpoints can be easily modified.
    • The administration console provides useful dashboards to diagnose any service issues.
    Incentivized
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    Cons
    MobileMonkey
    • Terrible marketing ethics!
    • 6am phone calls to my cell trying to up-sell me
    • Spam galore! I have replied more than 5 times to be unsubscribed, yet they still spam me
    Read full review
    Oracle
    • Message reporting tied to a database seems counter productive. Better options to eliminate that would not only minimize the maintenance hassle but also gives more ease to manage the product.
    • Polling feature isn't very efficient where the end point JMS queues may still have JMS connections despite not enabling the corresponding poller proxy services.
    • Unable to deploy multiple web services in one go from the OSB Web console.
    Incentivized
    Read full review
    Likelihood to Renew
    MobileMonkey
    No answers on this topic
    Oracle
    We have had not many issues with Oracle Service Bus and it's very stable for our requirements. It's highly available and helps us implement Tier1 applications on it.
    Incentivized
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    Usability
    MobileMonkey
    No answers on this topic
    Oracle
    It's an excellent enterprise service bus and has very stable features. We have been using it since 2008. We did hit into some issues. But, recreating the service helped fix many issues. Also, deployment to various environments was easy. Also, the plugin on Eclipse helps to build proxy and business services quick and easy.
    Incentivized
    Read full review
    Support Rating
    MobileMonkey
    MobileMonkey support is second to none when you have a paid plan. Always willing to help and make your life a lot easier when you're facing any technical difficulties or frustrations. When I was on the free plan, I found plenty of useful resources that helped me solve my problems, and I could still contact support for help.
    Incentivized
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    Oracle
    We had some issues with MQ connectivity through OSB and our experience was poor with the support team. They do respond. But, it felt like we are ignored and we had bad support. We had to escalate and things used to get dragged for weeks before we get more quality questions on how to pursue investigation.
    Incentivized
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    Alternatives Considered
    MobileMonkey
    MobileMonkey is a lot less expensive than both Olark and Drift. We chose MobileMonkey because we were hoping the familiar interface and integration between social and the website would drive more interest which would lead to conversion and revenue. It's more of a chatbot than Intercom in that Intercom is really good for customer support, but MM is a nice way to get people interested by sharing high level data through a conversation that doesn't require a real person. However, Olark, Drift, and Intercom all integrate with the major CRMs and marketing automation platforms which gives them a real edge over MobileMonkey at this time.
    Incentivized
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    Oracle
    Oracle being the market leader and has a lot of compatibilities with sources like SOA projects, Oracle database and other JMS feeds.
    Incentivized
    Read full review
    Return on Investment
    MobileMonkey
    • It has become a quick sunk-cost due to the amount of time I had to spend ignoring/blocking their unsolicited marketing/communication attempts.
    Read full review
    Oracle
    • Improve customer relations/service
    • Create internal/operational efficiencies
    • Improve business process outcomes
    • Improve compliance & risk management
    • Strong services expertise
    • Pre-existing relationships
    • Strong consulting partnership
    • Product functionality and performance
    Incentivized
    Read full review
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