What users are saying about
3 Ratings
2 Ratings
3 Ratings
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Score 7.8 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

MoEngage

MoEngage is well suited for all tech-enabled businesses, as then one can integrate all the possible events or relevant metrics, push them on MoEngage, and then make meaningful insights out of that, and--most importantly--use those for improving their customer engagement. It's probably not suited for offline-only businesses, stores, etc.
Anonymous | TrustRadius Reviewer

Swrve

Swrve is a very user-friendly solution for mobile app communication needs. Thein-app communication templates make creating content and messages very quick and easy to do.
Anonymous | TrustRadius Reviewer

Pros

MoEngage

  • Basic use cases of Push Notifcation and Email enablement
  • Scheduling certain events with an API, as we have more APIs it's become very useful
Anonymous | TrustRadius Reviewer

Swrve

  • Setting up and managing multivariate tests
  • Applying segments/cohorts set up for one campaign or test to another
  • Serving different config data files to different player segments
Anonymous | TrustRadius Reviewer

Cons

MoEngage

  • Attribution
  • Onboarding could be faster
Anonymous | TrustRadius Reviewer

Swrve

  • Ability to customize the main dashboard
Anonymous | TrustRadius Reviewer

Likelihood to Renew

MoEngage

MoEngage 2.0
Based on 1 answer
Considering the inability to scale and the bad service level provided by MoEngage not sure if the organization will continue with the renew
Anonymous | TrustRadius Reviewer

Swrve

No score
No answers yet
No answers on this topic

Support Rating

MoEngage

MoEngage 8.0
Based on 1 answer
It's good and mostly on-time support. But they have a lot of demand, hence at times, they take some time to get back to us. Overall, they know their game and most of the people we spoke with knew their domain very well.
Anonymous | TrustRadius Reviewer

Swrve

No score
No answers yet
No answers on this topic

Alternatives Considered

MoEngage

Haven't evaluated other tools because back then there is urgent need and expected that they could provide on of the best quality service but in fact when being pushed for the scale for the growth of the company, it seems that MoEngage team is not able to cope up with the speed.
Anonymous | TrustRadius Reviewer

Swrve

There's some overlap with other products, but Swrve's segmentation and push management are its key differentiators.
Anonymous | TrustRadius Reviewer

Return on Investment

MoEngage

  • It has increased our customer retention.
  • Improved average revenue per user through cross-sell campaigns
  • It has helped us make faster decisions through real-time analytics.
Anonymous | TrustRadius Reviewer

Swrve

  • Our app usage and engagement has increased since implementing Swrve.
  • We solved a major business need of giving users real time push alerts for important account actions.
  • Increasing our communication channels and focusing on a more holistic cross-channel strategy led to an increase in email success also.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

MoEngage

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1000

Swrve

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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