MoEngage vs. WATI.io

MoEngage

MoEngage

21 Reviews and Ratings

WATI.io

WATI.io

5 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
MoEngage	Score 5.9 out of 10	N/A	MoEngage is an insights-led customer engagement platform, that empowers marketers and product owners with AI-driven insights and the ability to instantly turn those insights into cross-channel experiences.	N/A
WATI.io	Score 8.9 out of 10	N/A	WATI is a SaaS platform that helps businesses communicate with their customers through customer engagement software built on WhatsApp’s Business API. With it, businesses can conduct personalized conversations, be accessible and engage with customers in real-time.	$49 per month

Pricing

MoEngage

WATI.io

Editions & Modules

No answers on this topic

Standard: $49
per month
Professional: $98
per month

Offerings

Pricing Offerings
MoEngage	WATI.io
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

$1,000

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	MoEngage	WATI.io

Best Alternatives
	MoEngage	WATI.io
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Enterprises	Criteo Commerce Growth Score 8.0 out of 10	Verint Community Score 9.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	MoEngage	WATI.io
Likelihood to Recommend	8.8 (2 ratings)	8.0 (1 ratings)
Likelihood to Renew	2.0 (1 ratings)	- (0 ratings)
Support Rating	8.0 (1 ratings)	- (0 ratings)

User Testimonials
	MoEngage	WATI.io
Likelihood to Recommend	MoEngage MoEngage is well suited for all tech-enabled businesses, as then one can integrate all the possible events or relevant metrics, push them on MoEngage, and then make meaningful insights out of that, and--most importantly--use those for improving their customer engagement. It's probably not suited for offline-only businesses, stores, etc. Incentivized Verified User Anonymous Read full review	WATI.io If your userbase is small. Want to set up and start using the system quickly, then go for Wati.io. Easy setup, integration with google sheets, chrome extension, Zapier, Woo-Commerce, an option of the no-code chatbot, etc. will ease up too much work. Pricing-wise, it's costlier than other tools. Also, it's for WhatsApp only. IF you want to do the same with Instagram or Facebook, or LinkedIn, then it will not be possible on Wati.io. Incentivized Verified User Anonymous Read full review
Pros	MoEngage Basic use cases of Push Notifcation and Email enablement Scheduling certain events with an API, as we have more APIs it's become very useful Incentivized Verified User Anonymous Read full review	WATI.io Segmented campaigns. Easy to access documents for developers. Integrations with other tools. Incentivized Verified User Anonymous Read full review
Cons	MoEngage Attribution Onboarding could be faster Incentivized Verified User Anonymous Read full review	WATI.io Open marketplace for integrations. Inclusion of the social platforms like Facebook, LinkedIn & Instagram. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	MoEngage Considering the inability to scale and the bad service level provided by MoEngage not sure if the organization will continue with the renew Incentivized Verified User Anonymous Read full review	WATI.io No answers on this topic
Support Rating	MoEngage It's good and mostly on-time support. But they have a lot of demand, hence at times, they take some time to get back to us. Overall, they know their game and most of the people we spoke with knew their domain very well. Incentivized Verified User Anonymous Read full review	WATI.io No answers on this topic
Alternatives Considered	MoEngage Haven't evaluated other tools because back then there is urgent need and expected that they could provide on of the best quality service but in fact when being pushed for the scale for the growth of the company, it seems that MoEngage team is not able to cope up with the speed. Incentivized Verified User Anonymous Read full review	WATI.io Wati.io is easy and quick to set up and start using it. No need for any technical person. Also, reviews of other users led us to select Wati.io. Incentivized Verified User Anonymous Read full review
Return on Investment	MoEngage It has increased our customer retention. Improved average revenue per user through cross-sell campaigns It has helped us make faster decisions through real-time analytics. Incentivized Verified User Anonymous Read full review	WATI.io Quick setup gave us good advantage. Easy to use, no need of any technical knowledge. Incentivized Verified User Anonymous Read full review
ScreenShots	MoEngage Screenshots