MomentFeed vs. RocketData

It is my absolute recommendation for anyone at a multi-location, brick-and-mortar business that is consumer-focused. I haven't demoed any other tools that could come close to meeting the needs that I would have either at my previous agency role for clients or currently at my client-side job. However, not all companies that have a footprint/distribution in multiple areas are suited; I had a brewery client with a presence in multiple states (their products were in stores and salespeople were staffed in the area), but given MomentFeed's basis in listing data around physical locations, there wasn't a real way that the product could have accommodated. Cases like that are a square peg/round hole situation.

Incentivized

For the price, RocketData is a great lead generation tool. It wouldn't be appropriate for company financials, etc. of that nature.

Incentivized

• Central platform format - great for multi-unit brands.
• Versatile when using for multiple pages and corresponding channels.

Incentivized

• User experience - smooth, easy to use interface
• Quick generation of contacts as well as a LinkedIn feature to go directly to their page.

Incentivized

• More reporting options. There is a wealth of data able to be reported around just one Facebook page; now imagine the type of data you have available to analyze across dozens, hundreds, or even thousands of local pages. They already do a good job of showing some valuable insights (and providing every other metric they can via spreadsheet exports) but I think there's pretty much an endless array of possibilities beyond what they have. I suppose that's a slippery slope though.
• Some minor UI/UX issues. Some fields operate weirdly, some buttons may act funky, or the platform may not remember your location group selection when you move from one part of the product to another. Easily overlooked, however.
• Social media publishing is sometimes delayed and may go out a handful of minutes after you intended. Not a problem in most cases, but I'd schedule natively or with another tool if you're depending on a post to go out at an exact moment.

Incentivized

• Contact information as well as company info is out of date sometimes. Tough to improve on, but there is room for improvement.

Incentivized

Support has been perfect. This company has an awesome culture as well

Incentivized

I have not had to use any support functions as I have had no technical problems with the software.

Incentivized

I have not personally used Yext, but after a couple demos I didn't find that it fit the needs of my past clients or current company as much as MomentFeed could; I had also heard horror stories about how Yext effectively holds listing data hostage or simply removes it once you are no longer a customer.

Incentivized

Much easier to use and less clunky of an interface. Also, contact information seems to be more up-to-date.

Incentivized

• Increased star-ratings=increase in click-thru rates.
• Increased star-ratings=increase in sales.

Incentivized

• Positive: The ROI has been excellent in the short time we've had the product (less than six months) as we have made numerous connections through data gathering.

Incentivized