TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MomentFeed

    Score10 out of 10
    N/AMomentFeed is a localization-based marketing platform for enterprises from the company of the same name headquartered in Santa Monica, California.N/A

    RocketData

    Score4 out of 10
    N/ARocketData is a platform to manage a company’s business information and reviews among 20+ location-based services: maps, search engines, all popular directories, GPS devices and social networks. RocketData adds information about a company to these services, finds mistakes, fixes them and protects data automatically. RocketData also helps businesses to engage with local customers wherever they are talking through. The platform monitors and gathers customer feedback and provides…N/A
    Pricing
    MomentFeedRocketData
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MomentFeedRocketData
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    MomentFeedRocketData
    Small Businesses
    EZ Texting
    Score9.1 out of 10
    Google Business Profile
    Score8.4 out of 10
    Medium-sized Companies
    EZ Texting
    Score9.1 out of 10
    Google Business Profile
    Score8.4 out of 10
    Enterprises
    Airship
    Score9.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MomentFeedRocketData
    Likelihood to Recommend
    9.0
    (2 ratings)
    7.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    MomentFeedRocketData
    Likelihood to Recommend
    MomentFeed
    It is my absolute recommendation for anyone at a multi-location, brick-and-mortar business that is consumer-focused. I haven't demoed any other tools that could come close to meeting the needs that I would have either at my previous agency role for clients or currently at my client-side job. However, not all companies that have a footprint/distribution in multiple areas are suited; I had a brewery client with a presence in multiple states (their products were in stores and salespeople were staffed in the area), but given MomentFeed's basis in listing data around physical locations, there wasn't a real way that the product could have accommodated. Cases like that are a square peg/round hole situation.
    Incentivized
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    RocketData
    For the price, RocketData is a great lead generation tool. It wouldn't be appropriate for company financials, etc. of that nature.
    Incentivized
    Read full review
    Pros
    MomentFeed
    • Central platform format - great for multi-unit brands.
    • Versatile when using for multiple pages and corresponding channels.
    Incentivized
    Read full review
    RocketData
    • User experience - smooth, easy to use interface
    • Quick generation of contacts as well as a LinkedIn feature to go directly to their page.
    Incentivized
    Read full review
    Cons
    MomentFeed
    • More reporting options. There is a wealth of data able to be reported around just one Facebook page; now imagine the type of data you have available to analyze across dozens, hundreds, or even thousands of local pages. They already do a good job of showing some valuable insights (and providing every other metric they can via spreadsheet exports) but I think there's pretty much an endless array of possibilities beyond what they have. I suppose that's a slippery slope though.
    • Some minor UI/UX issues. Some fields operate weirdly, some buttons may act funky, or the platform may not remember your location group selection when you move from one part of the product to another. Easily overlooked, however.
    • Social media publishing is sometimes delayed and may go out a handful of minutes after you intended. Not a problem in most cases, but I'd schedule natively or with another tool if you're depending on a post to go out at an exact moment.
    Incentivized
    Read full review
    RocketData
    • Contact information as well as company info is out of date sometimes. Tough to improve on, but there is room for improvement.
    Incentivized
    Read full review
    Support Rating
    MomentFeed
    Support has been perfect. This company has an awesome culture as well
    Incentivized
    Read full review
    RocketData
    I have not had to use any support functions as I have had no technical problems with the software.
    Incentivized
    Read full review
    Alternatives Considered
    MomentFeed
    I have not personally used Yext, but after a couple demos I didn't find that it fit the needs of my past clients or current company as much as MomentFeed could; I had also heard horror stories about how Yext effectively holds listing data hostage or simply removes it once you are no longer a customer.
    Incentivized
    Read full review
    RocketData
    Much easier to use and less clunky of an interface. Also, contact information seems to be more up-to-date.
    Incentivized
    Read full review
    Return on Investment
    MomentFeed
    • Increased star-ratings=increase in click-thru rates.
    • Increased star-ratings=increase in sales.
    Incentivized
    Read full review
    RocketData
    • Positive: The ROI has been excellent in the short time we've had the product (less than six months) as we have made numerous connections through data gathering.
    Incentivized
    Read full review
    ScreenShots

    RocketData Screenshots

    Screenshot of RocketData_locator_interfaceScreenshot of RocketData_phototool_interfaceScreenshot of RocketData_concordance_interfaceScreenshot of RocketData_analytics_interfaceScreenshot of RocketData_review_managment_interface