monday dev vs. Planview ChangePoint vs. Trac

I find Monday helpful for lead management. It's great because details like phone, email, and addresses are specific columns from which we can grab data and pull it into other areas. It's great to see who is assigned what and to know what the next steps are for your leads. We use a different scheduling tool with our team, as that calendar view isn't as robust.

Incentivized

Changepoint is basic and would, therefore, work for businesses with uncomplicated requests, pretty straightforward workflows and willingness to work with an unsightly solution. It is basic, from the UI to the search option and the way the information is captured, which can be frustrating and counter-intuitive at times. It is relatively robust (i.e. I have been using it for almost 2 years and have not seen it crash once) but it does log me out when the system has been inactive for about 30 minutes - and I am only notified about being logged out upon clicking the Submit button, meaning many a line of text have been typed more than once!

Incentivized

• Managing specific objectives
• Automation
• Integration and interaction with GitHub
• Scheduling and feedback effectively

Incentivized

• Changepoint has significant reporting capabilities, though of course, the data that comes out is only as good as the data that goes in. I enjoy being able to use the standard reports to understand exactly how much a project has cost us and to compare it to how much we are charging. This allows us to more accurately set our prices. Though we have not used the report designer capability, I understand that custom reports can be designed with relative ease.
• Changepoint has a versioning capability for changes made to user profiles in the system manager, which I find particularly helpful. As a non-power user, it is valuable to be able to see what changes I have made to various profiles so that I can troubleshoot a problem down the line.
• Changepoint has significant functionality well beyond the features that we are currently using, and for this reason, I think it is affordable and a good deal. Particularly if your organization is interested in dedicating the time and resources into using all of the features around project planning, resource allocation, etc., the price is well worth the value.

• Sometimes, it's a little technical to set up. Someone who isn't particularly savvy will have a hard time setting it up.
• Sometimes there are glitches in the automations.
• The comments areas can be confusing- how they nest. Things can get lost in there.

Incentivized

• We use Changepoint to manage the IS organization. I would like to see more advancement in order to do benefits management.
• I would like to see a capability where a project manager can build a very detailed work breakdown structure, but only require project resources to charge time and provide a task status at a higher level.

We are very likely to renew, because it has been really useful

Incentivized

Sometimes the decision to renew boils down to an old adage "if it isn't broken don't fix it". Previous to moving to Changepoint, it was obvious that we needed a better project management tool. Projects we completed on time but the time zone difference between the teams and several iterations of back and forth caused a number of communication issues with projects. The difference is night and day.

I give a ten for monday dev's usability because it was a really smooth transition coming from Jira to monday dev. All team members also felt that way. When managing projects, the quality and various options I am able to customize views and columns for each task is really a dealbreaker. Approved.

Incentivized

It could be more intuitive and user friendly.

Good engagement from account manager

Incentivized

No I wasn't involved

Incentivized

It is at least as good as these tools, in many ways, it is better because it is easier to use and setup. It doesn't require a full-time admin like these tools do. It does lack some of the detailed reporting and such that these offer, but the product is still young and growing. These are much more well-developed tools

Planview Changepoint helps us to understand our key customers enabling us to capitalize on every financial opportunity and helps us to forecast demand against the capacities required for new opportunities, and also it automates and monitors contractual terms and conditions. It gives us visibility into our employees' skills and helps to optimize resource allocation.

Incentivized

• Although the initial operational cost is usually somewhat high, it is really worth considering in an environment with more than 10 employees working together.
• In project costing (web development) it is quite acceptable and falls within the scope of the final product quote.
• I don't have exact numbers or percentages (because I'm not in charge of that section) but I can say that it falls within a good to acceptable ROI range.

Incentivized

• Employee efficiency has decreased significantly within our Project MAnagement team. The main causes are lack of logical steps/not user-friendly and the slowness of the entire program.
• Changepoint PSA has greatly improved being able to track budgets for all projects. Before this software, budgets were done manually by hand and cross-referenced with Accounting. Now, we can pull a report out of the system, as long as all parties entered their time and data correctly.