mPower Business Process Automation vs. OpenText MBPM

mPower is well suited in all the team management and tagging details. I can check my team members and their access details on mPower. I can check their employee codes and their current band. It is a complete help for all the tagging issues and changes with HR. Employee leaves and resignation can also be managed easily with mPower.

Incentivized

OpenText MBPM is well suited for rapid application development where process workflows are well designed in a detailed environment. A servicing organization could benefit from being able to manage and design complex case management processes and applications. It is not suited for the automotive industry where complex custom engineering processes exist within product engineering (vehicle) and manufacturing plants.

Incentivized

• User friendly interphase.
• All the information is easily accessible.
• Big font data makes it easier to understand and raise tickets.

Incentivized

• Complex routing of tasks based on calculated criteria
• Linking between tasks and accessing relevant information
• Organising, scheduling and prioritising
• Different views for different people

Incentivized

• It is a bridge for other portals like Mynd.
• MPower is not a complete solution and needs the support of other portals.

Incentivized

• The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
• Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
• One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.

There are other products that seem to be a better fit for future initiatives.

Incentivized

Although it is intuitive to use it does require training

Incentivized

Great customer service for an API support related query

Incentivized

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.

Incentivized

• Employee engagement is made easy with mPower.
• Easy access of employee information.

Incentivized

• Easy and convenient access to client configuration information
• It provides numerous built-in controls which are quite useful during rapid development cycles
• It also provides a tremendously rich .NET framework which can be used to tweak the experience to the needs of each individual customer

Incentivized