MRI Evolution vs. TOPdesk
MRI Evolution vs. TOPdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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MRI Evolution | N/A | MRI Evolution (formerly FSI Concept Evolution) helps to improve productivity by allocating based on resource schedules, suitability, and proximity, providing the automatic prioritisation of tasks. The solution also automates compliance checks to ensure FM operations adhere to best-practice and industry-standard or custom PPM schedules. It stores compliant vendor contacts in a centralised hub, along with their work permits and certifications. | N/A | |
TOPdesk | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | N/A |
MRI Evolution | TOPdesk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - End users OR service agents based. For flexibility in the number of agents for e.g. extra busy times of the year, the end user license allows adding agents without any restrictions, no day passes needed. | ||||||||||||||
More Pricing Information |
MRI Evolution | TOPdesk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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MRI Evolution | TOPdesk | ||||||||||||||||||||||||
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Incident and problem management |
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ITSM asset management |
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Change management |
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MRI Evolution | TOPdesk | |
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Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | TOPdesk Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | TOPdesk Score 8.7 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
MRI Evolution | TOPdesk | |
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Likelihood to Recommend | - (0 ratings) | 8.7 (195 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (107 ratings) |
Usability | - (0 ratings) | 9.6 (27 ratings) |
Availability | - (0 ratings) | 9.1 (9 ratings) |
Performance | - (0 ratings) | 8.1 (9 ratings) |
Support Rating | - (0 ratings) | 8.7 (164 ratings) |
In-Person Training | - (0 ratings) | 10.0 (2 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (15 ratings) |
Configurability | - (0 ratings) | 8.8 (8 ratings) |
Ease of integration | - (0 ratings) | 8.2 (16 ratings) |
Product Scalability | - (0 ratings) | 9.1 (9 ratings) |
Vendor post-sale | - (0 ratings) | 8.9 (7 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (7 ratings) |
MRI Evolution | TOPdesk | |
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Likelihood to Recommend | MRI Software No answers on this topic | TOPdesk |
Pros | MRI Software No answers on this topic | TOPdesk |
Cons | MRI Software No answers on this topic | TOPdesk |
Likelihood to Renew | MRI Software No answers on this topic | TOPdesk |
Usability | MRI Software No answers on this topic | TOPdesk |
Reliability and Availability | MRI Software No answers on this topic | TOPdesk |
Performance | MRI Software No answers on this topic | TOPdesk |
Support Rating | MRI Software No answers on this topic | TOPdesk |
In-Person Training | MRI Software No answers on this topic | TOPdesk |
Online Training | MRI Software No answers on this topic | TOPdesk |
Implementation Rating | MRI Software No answers on this topic | TOPdesk |
Alternatives Considered | MRI Software No answers on this topic | TOPdesk |
Scalability | MRI Software No answers on this topic | TOPdesk |
Return on Investment | MRI Software No answers on this topic | TOPdesk |
ScreenShots |