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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MSP360 Backup

    Score7 out of 10
    Small Businesses (1-50 employees)
    MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A

    Nasuni

    Score10 out of 10
    N/AThe Nasuni File Data Platform is a cloud-native suite of services offering user productivity, business continuity, data intelligence, cloud choice, and simplified global infrastructure. The platform and its add-on services replace traditional file infrastructure, including network attached storage (NAS), back-up, and DR, with a cloud-scale solution. By consolidating file data in easily expandable cloud object storage from Azure, AWS, Google Cloud, and others, Nasuni aims to become a cloud-native…N/A
    Pricing
    MSP360 BackupNasuni
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MSP360 BackupNasuni
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MSP360 BackupNasuni
    Considered Both Products
    MSP360
    No answer on this topic
    Nasuni
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Features
    MSP360 BackupNasuni
    File Sharing & Management
    Comparison of File Sharing & Management features of MSP360 Backup and Nasuni
    Feature
    MSP360 Backup
    -
    Ratings
    Nasuni
    9.4
    2 Ratings
    11% above category average
    Versioning00 Ratings10.02 Ratings
    Video files00 Ratings10.02 Ratings
    Audio files00 Ratings10.02 Ratings
    Document collaboration00 Ratings8.01 Ratings
    Access control00 Ratings10.02 Ratings
    File search00 Ratings10.02 Ratings
    Device sync00 Ratings8.01 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of MSP360 Backup and Nasuni
    Feature
    MSP360 Backup
    -
    Ratings
    Nasuni
    8.3
    2 Ratings
    4% below category average
    User and role management00 Ratings10.02 Ratings
    File organization00 Ratings6.01 Ratings
    Device management00 Ratings9.01 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of MSP360 Backup and Nasuni
    Feature
    MSP360 Backup
    -
    Ratings
    Nasuni
    9.3
    2 Ratings
    7% above category average
    Performance00 Ratings10.02 Ratings
    Reliability00 Ratings9.02 Ratings
    Storage Reports00 Ratings9.02 Ratings
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    MSP360 BackupNasuni
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    Score8.7 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MSP360 BackupNasuni
    Likelihood to Recommend
    10.0
    (14 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.1
    (2 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.4
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MSP360 BackupNasuni
    Likelihood to Recommend
    MSP360
    For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
    Incentivized
    Read full review
    Nasuni
    Well suited if you have a lot of data that doesn't need to be stored and read right away. I think even if you don't have much data, you can still use it for it's intended purpose to great effect, but think of it as the more data you have, the even better it will work. I don't think it would be particularly useful if you already have a slick file restore system in place and you don't need to store your data elsewhere with redundancy.
    Incentivized
    Read full review
    Pros
    MSP360
    • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
    • You can limit cloud usage for customers and servers.
    • You can transfer entire servers or virtual machines to cloud.
    • You can backup files, disks, or virtual machines to local and cloud locations.
    Incentivized
    Read full review
    Nasuni
    • The management console is extremely simple and easy to navigate, making common tasks easy to do.
    • Our storage appliance is configured to snapshot data several times an hour, making the risk of data loss very low.
    • Data restores are very intuitive, and take seconds to initiate regardless of whether it is one file or 300GB of data. We have successfully restored many Gigs of data in minutes.
    Incentivized
    Read full review
    Cons
    MSP360
    • Message errors are hard to understand
    • Should add a general interface to manage all accounts, not a specific interface for every account.
    • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
    Read full review
    Nasuni
    • Better analytics when issues arise.
    • Better onboarding documentation.
    • Real-time monitoring.
    Incentivized
    Read full review
    Likelihood to Renew
    MSP360
    I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
    Incentivized
    Read full review
    Nasuni
    No answers on this topic
    Usability
    MSP360
    The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
    Incentivized
    Read full review
    Nasuni
    As I mentioned, the user interface is amazing and straight forward. It's very easy to learn how to configure and restore files. I would like a bit more reporting, especially in terms of live reporting and monitoring. The support is great when you have a question on how to do something, which helps with usability.
    Incentivized
    Read full review
    Performance
    MSP360
    No answers on this topic
    Nasuni
    Again, it may have a little to do with the size and speed of your own environment, but we've been nothing but pleased with the speed of access of the files - even pulling old files from the cloud storage. Recovery of huge and many data files is a bit slow if you don't have the specs of the filer up to snuff.
    Incentivized
    Read full review
    Support Rating
    MSP360
    I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
    Incentivized
    Read full review
    Nasuni
    No answers on this topic
    Implementation Rating
    MSP360
    Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
    Incentivized
    Read full review
    Nasuni
    No answers on this topic
    Alternatives Considered
    MSP360
    We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
    Read full review
    Nasuni
    The technical support and escalation path for Nasuni is much more reliable and efficient. No getting transferred to various teams. Often times, the person who answers your call is able to resolve your issue. If they cannot, they get the case assigned to the appropriate engineer right away. Time to close has always been very good.
    Incentivized
    Read full review
    Return on Investment
    MSP360
    • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
    • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
    • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
    Incentivized
    Read full review
    Nasuni
    • Dramatically reduced time spent managing our storage platform. Quotas and reporting tools take all the guesswork out of data growth. Updates are easy to deploy. Time freed up can be used for more user-facing activities that we consider more valuable to the organization.
    • The overall stability of the platform has been very good. We have been running on the same hardware for the past four years without any performance issues.
    Incentivized
    Read full review
    ScreenShots

    MSP360 Backup Screenshots

    Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages