MSP360 has been a huge help for our business
February 28, 2022

MSP360 has been a huge help for our business

Tom Kennedy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with MSP360 Managed Backup

We use MSP360 Managed Backup to support our client's data retention needs. From basic file/directory backups to full images, MSP360 covers all areas of our needs for data management and has a very versatile platform that allows us to direct data to any number of locations with the granular flexibility of any number of backup options.

Pros

  • Offsite Backup
  • Backup management portal
  • Backup storage locations
  • Branding
  • Strong core infrastructure

Cons

  • Improved aesthetics of management portal
  • Versatility with data storage locations
  • Strong security of data
  • Excellent support when needed
  • Very positive with ROI and margins for reselling
  • Have become exclusive to MSP360 as our backup provider
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.

Do you think MSP360 Managed Backup delivers good value for the price?

Yes

Are you happy with MSP360 Managed Backup's feature set?

Yes

Did MSP360 Managed Backup live up to sales and marketing promises?

Yes

Did implementation of MSP360 Managed Backup go as expected?

Yes

Would you buy MSP360 Managed Backup again?

Yes

I have no hesitation in recommending MSP360 to other MSPs. Their platform is continuing to grow with a tremendous allotment of options, as well as improving the aesthetics of their platform over time, all while allowing MSPs to resell these programs without breaking the bank. I have not seen another vendor continue to roll out features and dedicate their time to supporting the platform at the pace MSP360 does.

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