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My MSP360 Backup Review
March 09, 2020

My MSP360 Backup Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with MSP360 Backup (formerly CloudBerry Backup)

We use MSP360 Backup to backup virtual machines, image disks, and files from many clients that we have. We use the 3-2-1 backup rule with this software in order to provide secure backup.
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
  • Using the software could be simpler. There are many configuration options in backup plans that can be confusing.
  • Sometimes errors occur in backups of hyper-v VMs that disappear on their own as if the software were problematic.
  • You can have a fully managed backup for a good price.
  • Veeam Backup & Replication
The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.
Support is great and they respond quickly by phone or email and are always willing to help.

Do you think MSP360 Managed Backup delivers good value for the price?

Yes

Are you happy with MSP360 Managed Backup's feature set?

Yes

Did MSP360 Managed Backup live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MSP360 Managed Backup go as expected?

Yes

Would you buy MSP360 Managed Backup again?

Yes

Veeam Backup & Replication
MSP360 Backup could be used in many scenarios to backup virtual machines, transfer them to Azure or AWS, backup files and folders from computer to cloud, and even backup to local and cloud in the same plan. If you have too many VMs in a server, you will probably have issues with backing up some of them for no apparent reason.