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Great product and a great price
March 11, 2020

Great product and a great price

chris maddox | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with MSP360 Backup (formerly CloudBerry Backup)

We had a client that was using an old unitrends system, but they kept running out of local storage space, and kept having to remove backups just so backups could run. We wanted a good AWS compatible option, and MSP360 was that option. We use this to run backups nightly and run straight into AWS Glacier storage.
  • Super easy interface.
  • Quick setup.
  • Can save to really any cloud storage without issue.
  • The CloudBackup Drive has some issues.
  • Would be nice to have a single interface to manage all my servers.
  • Requires a console on each machine being backed up.
  • Super cheap on the per device license.
  • Saved on the need for equipment for storage.
  • Saved money for the client and ensured their backups over time.
By far the best and easiest solution for easy cloud backups. We bought the license and had it installed and running within about 10 minutes. Easy to restore data with very little trouble. Allows storage straight to Glacier for quick cheap storage. We have since recommended this product to other clients, and are getting ready to implement this for our own company.
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.

Do you think MSP360 Managed Backup delivers good value for the price?

Yes

Are you happy with MSP360 Managed Backup's feature set?

Yes

Did MSP360 Managed Backup live up to sales and marketing promises?

Yes

Did implementation of MSP360 Managed Backup go as expected?

Yes

Would you buy MSP360 Managed Backup again?

Yes

We use this to run nightly backups to AWS Glacier storage. It runs great. Super easy to use. Even licensing is great. If you need to move the install to a new device, you just remove the license from the old and can reuse it on the new. You can do local backups, and cloud backups.