20 Ratings
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Score 8.5 out of 100
35 Ratings
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Score 8 out of 100

Likelihood to Recommend

MSP360 Backup (formerly CloudBerry Backup)

For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Steve Putnam | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

When used as a backup target PowerProtect DD models offer incredible density and can efficiently replicate to another cloud-based or offsite unit. Most complaints about these have been addressed in software over the years and they are now a intuitive and easily managed backup system. You are not buying a Swiss army knife, you are getting a machine designed for a purpose, use it for that and you will not be disappointed. While they have the ability to serve as a CIFS server, they are not a filer and lack many of the features inherent to filers and are a poor substitute.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

MSP360 Backup (formerly CloudBerry Backup)
PowerProtect DD (formerly Dell EMC Data Domain)
8.8
Universal recovery
MSP360 Backup (formerly CloudBerry Backup)
PowerProtect DD (formerly Dell EMC Data Domain)
9.2
Live recovery
MSP360 Backup (formerly CloudBerry Backup)
PowerProtect DD (formerly Dell EMC Data Domain)
6.8
Recovery verification
MSP360 Backup (formerly CloudBerry Backup)
PowerProtect DD (formerly Dell EMC Data Domain)
8.3
Business application protection
MSP360 Backup (formerly CloudBerry Backup)
PowerProtect DD (formerly Dell EMC Data Domain)
9.0
Multiple backup destinations
MSP360 Backup (formerly CloudBerry Backup)
PowerProtect DD (formerly Dell EMC Data Domain)
8.9
Incremental backup identification
MSP360 Backup (formerly CloudBerry Backup)
PowerProtect DD (formerly Dell EMC Data Domain)
8.6
Backup to the cloud
MSP360 Backup (formerly CloudBerry Backup)
PowerProtect DD (formerly Dell EMC Data Domain)
8.5
Deduplication and file compression
MSP360 Backup (formerly CloudBerry Backup)
PowerProtect DD (formerly Dell EMC Data Domain)
9.8
Snapshots
MSP360 Backup (formerly CloudBerry Backup)
PowerProtect DD (formerly Dell EMC Data Domain)
8.8
Flexible deployment
MSP360 Backup (formerly CloudBerry Backup)
PowerProtect DD (formerly Dell EMC Data Domain)
7.7
Management dashboard
MSP360 Backup (formerly CloudBerry Backup)
PowerProtect DD (formerly Dell EMC Data Domain)
8.6
Platform support
MSP360 Backup (formerly CloudBerry Backup)
PowerProtect DD (formerly Dell EMC Data Domain)
9.3
Retention options
MSP360 Backup (formerly CloudBerry Backup)
PowerProtect DD (formerly Dell EMC Data Domain)
9.4
Encryption
MSP360 Backup (formerly CloudBerry Backup)
PowerProtect DD (formerly Dell EMC Data Domain)
9.7

Pros

MSP360 Backup (formerly CloudBerry Backup)

  • Low cost backup solution for servers and workstations that is easy to setup and manager and it works!
  • I love the file level backups with ransomware protection also. Perfect for file servers.
David Judice | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

  • It writes backups quickly. DDBoost add-on is very useful as well for improving backup speeds.
  • DD is very efficient in its use of capacity. It dedupes and compresses very well.
  • It spans to large capacity amounts.
Anonymous | TrustRadius Reviewer

Cons

MSP360 Backup (formerly CloudBerry Backup)

  • The CloudBackup Drive has some issues.
  • Would be nice to have a single interface to manage all my servers.
  • Requires a console on each machine being backed up.
chris maddox | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

  • It can be expensive to implement, especially when used in conjunction with other applications/hardware such as Avamar.
  • The TCO can be high, especially when it needs its storage expanded.
  • Recovery speeds can be slow (compared to other solutions) for when recovery is time sensitive.
Sam Majam | TrustRadius Reviewer

Likelihood to Renew

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
David Judice | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

PowerProtect DD (formerly Dell EMC Data Domain) 10.0
Based on 1 answer
DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.
Anonymous | TrustRadius Reviewer

Usability

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 7.5
Based on 2 answers
They have a great app with more backups. It can be confusing to provide and push backups until you get used to it. Auto-renew is also a little weird with the licenses.
Daniel Cauley | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

No score
No answers yet
No answers on this topic

Support Rating

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 8.4
Based on 6 answers
It's easy to set up, but a few things prevent it from being great. All the computers require one license. You have to stay on top of it, otherwise you fill up data storage with outdated and unused data. It's super easy to call CloudBerry for support and they are very friendly to work with. It's difficult as a tech when you want to fix the issue, but you are relying on technical support. Many times an error happens and you cannot find a single issue. The only solution is to update the application and hope the newest build fixed the issue.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

PowerProtect DD (formerly Dell EMC Data Domain) 5.6
Based on 2 answers
Customer support has had some ups and downs here. We've had several issues with EMC support before and during the acquisition by Dell, but in the last 18 months support has been top notch. Quick and knowledgeable help is but a chat away, or they will call you back so you don't have to wait on hold. The team supporting us is responsive and is quick to assist with any request or issue.
Anonymous | TrustRadius Reviewer

Implementation Rating

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
David Judice | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

No score
No answers yet
No answers on this topic

Alternatives Considered

MSP360 Backup (formerly CloudBerry Backup)

The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

We selected Data Domain due to its integration with our backup software. The Data Domain works well for what we need it to do.
Anonymous | TrustRadius Reviewer

Return on Investment

MSP360 Backup (formerly CloudBerry Backup)

  • We spend little time managing the backups once deployed.
  • It is a little more expensive than other backup solutions by the time you figure in the cloud storage portion.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

  • We were able to immediately discontinue our remote tape storage and TBU maintenance.
  • Reduced backup footprint in the data center.
  • It is costly to expand so buy it with a purpose.
Anonymous | TrustRadius Reviewer

Screenshots

PowerProtect DD (formerly Dell EMC Data Domain)

Pricing Details

MSP360 Backup (formerly CloudBerry Backup)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

MSP360 Backup (formerly CloudBerry Backup) Editions & Modules

Edition
CloudBerry Backup Free$01
CloudBerry Backup Pro29.991
CloudBerry Backup Server119.991
CloudBerry Backup Ultimate299.991
CloudBerry Backup MS SQL149.991
CloudBerry Backup MS Exchange229.991
  1. Per server
Additional Pricing Details

PowerProtect DD (formerly Dell EMC Data Domain)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PowerProtect DD (formerly Dell EMC Data Domain) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

MSP360 Backup (formerly CloudBerry Backup)
8.8
PowerProtect DD (formerly Dell EMC Data Domain)
8.3

Likelihood to Renew

MSP360 Backup (formerly CloudBerry Backup)
10.0
PowerProtect DD (formerly Dell EMC Data Domain)
10.0

Usability

MSP360 Backup (formerly CloudBerry Backup)
7.5
PowerProtect DD (formerly Dell EMC Data Domain)

Support Rating

MSP360 Backup (formerly CloudBerry Backup)
8.4
PowerProtect DD (formerly Dell EMC Data Domain)
5.6

Implementation Rating

MSP360 Backup (formerly CloudBerry Backup)
10.0
PowerProtect DD (formerly Dell EMC Data Domain)

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