Likelihood to Recommend For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Read full review Until now, it was not possible to back up the server and respond to emergencies, but with the introduction of this software, it is possible to go back. By supporting One Stop for various virtual OS environments, ease of use is greatly improved. Contributes to reduced TCO and high ROI by reducing management man-hours.
Read full review Pros Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server. You can limit cloud usage for customers and servers. You can transfer entire servers or virtual machines to cloud. You can backup files, disks, or virtual machines to local and cloud locations. Read full review unified monitoring across the cloud and on premise encryption to maintain integrity of data and vms Provides powerful encryption to secure data at all levels of the process. Read full review Cons Message errors are hard to understand Should add a general interface to manage all accounts, not a specific interface for every account. The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices. Read full review User interface Data management Read full review Likelihood to Renew I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
Read full review Usability The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
Read full review Support Rating I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
Read full review Implementation Rating Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
Read full review Alternatives Considered We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
Read full review First and foremost, this solution fits better into the budget than either of the solutions above. Additionally, I think it suits the market I was in better than the other software that play better in a strictly SMB or Enterprise space. Overall, I think this is a niche product that fits well. It's a flexible product and one that can accomplish and provide value for you in whatever capacity you need at the moment.
Read full review Return on Investment Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis. By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe. We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service Read full review It is now possible to easily switch back when a problem occurs due to server backup acquisition and generation management. The acquisition time has been shortened and the job is now completed overnight. Also, it is amazing that "This high-performance backup solution is free!" is open to the public, like Community Edition. Read full review ScreenShots MSP360 Managed Backup Screenshots