TrustRadius

MyPBX vs. Plivo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MyPBX
Score 10.0 out of 10
N/A
MyPBX is a telephony and VoIP software solution from VOIPITS INC.N/A
Plivo
Score 9.9 out of 10
Mid-Size Companies (51-1,000 employees)
Plivo’s cloud communication platform offers a way for companies to modernize their business communications. Plivo’s API platform lets businesses incorporate voice and text messaging capabilities (both SMS and MMS) into their own applications, and offers SIP trunking and phone number rental services. Benefits of choosing Plivo include: • Supports sending messages and making voice calls to 190+ countries. • Enterprise-ready Premium Communication Network boasts an uptime…
$0
per SMS recieved
Pricing
MyPBXPlivo
Editions & Modules
No answers on this topic
SMS API Platform
$0
per SMS recieved
Zentrunk - SIP Trunking
$0
per call recieved/per minute
SMS API Platform
$0.01
per SMS sent
Zentrunk - SIP Trunking
$0.01
per call made/per minute
Voice API Platform
$0.01
per call recieved/per minute
Voice API Platform
$0.01
per call made/per minute
Local Numbers
$0.50
per month
Toll Free Numbers
$1
per month
Short Code
$500
per month
Offerings
Pricing Offerings
MyPBXPlivo
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
MyPBXPlivo
Features
MyPBXPlivo
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
MyPBX
8.5
1 Ratings
6% above category average
Plivo
-
Ratings
Hosted PBX10.01 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)6.01 Ratings00 Ratings
User templates9.01 Ratings00 Ratings
Call reports9.01 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
MyPBX
8.8
1 Ratings
5% above category average
Plivo
-
Ratings
Answering rules7.01 Ratings00 Ratings
Call recording9.01 Ratings00 Ratings
Call park9.01 Ratings00 Ratings
Call screening9.01 Ratings00 Ratings
Message alerts10.01 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
MyPBX
7.0
1 Ratings
13% below category average
Plivo
-
Ratings
Audio conferencing7.01 Ratings00 Ratings
Best Alternatives
MyPBXPlivo
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
Telegram
Telegram
Score 8.9 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
Telegram
Telegram
Score 8.9 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MyPBXPlivo
Likelihood to Recommend
10.0
(1 ratings)
6.0
(3 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
MyPBXPlivo
Likelihood to Recommend
VOIPITS INC.
MyPBX is really well suited to a business that is willing to put in the time to work out the most appropriate system for its needs and for business owners who want to be connected 24/7 whether in or out of the office
Kim Walters | TrustRadius Reviewer
Kim Walters
IP and Technology Lawyer at w3iplaw.com.au
Read full review
Plivo
If you have a business and a phone you need Plivo so you can track all incoming calls. Using this service allows for you to track an[y] missed calls allowing you the ability to try to call potential customers, clients and see how you can help them with your products and or services.
MD
Read full review
Pros
VOIPITS INC.
  • Recording and delivering voice messages for immediate retrieval from your email client.
  • Simultaneous phone calls to any lines you direct.
  • Intuitive and simple to use launch panel.
Kim Walters | TrustRadius Reviewer
Kim Walters
IP and Technology Lawyer at w3iplaw.com.au
Read full review
Plivo
  • Easy integration
  • Customer service is good
  • Services are prompt
Verified User
Anonymous
Read full review
Cons
VOIPITS INC.
  • Would like to see avatars on the launch pad to easily identify users and message types.
  • Pre-recorded professional voice messages for purchase and customization would be nice.
  • It would be helpful to have a selection of short background music loops.
Kim Walters | TrustRadius Reviewer
Kim Walters
IP and Technology Lawyer at w3iplaw.com.au
Read full review
Plivo
  • Customer support
  • Response times
  • Account transparency
Verified User
Anonymous
Read full review
Usability
VOIPITS INC.
No answers on this topic
Plivo
They deserve a 10+ rating starting from signing up to implementing their services. I am not the best person to get computer tasks done and this company made it a breeze.
MD
Read full review
Support Rating
VOIPITS INC.
No answers on this topic
Plivo
  • It is good to use Plivo for integration, and also it provides easy access to APIs, and also, the UI is understandable.
  • Even a non-techy can use Plivo and integrate the services if required.
  • You have all the APIs available at a single place for your ready reference. Things are manageable and easy.
Verified User
Anonymous
Read full review
Alternatives Considered
VOIPITS INC.
No answers on this topic
Plivo
  • Yes, it is good to use Plivo, as per the pricing and ease of integration. Twilio has a difficult pattern for business developers and could be understood only by a developer.
  • Plivo has proper delivery reports as compared to Twilio. Using Plivo has helped us grow efficiently and in a good manner.
Verified User
Anonymous
Read full review
Return on Investment
VOIPITS INC.
  • Serves as a virtual receptionist, therefore, saves on outlays.
  • Extremely cost effective overseas calls.
  • Never missing a business opportunity because I'm connected 24/7.
Kim Walters | TrustRadius Reviewer
Kim Walters
IP and Technology Lawyer at w3iplaw.com.au
Read full review
Plivo
  • None now that they no longer support their product
Verified User
Anonymous
Read full review
ScreenShots