/n software IPWorks vs. Projector PSA

The HTTPS control definitely supports proxies - The HTTPS control contains a ProxySSL property which is used to tell the control whether or not to use SSL for the connection with the proxy itself. The customer is probably not setting the value to the appropriate proxy type. I have used [/n software IPWorks] and they do work very well. I also agree that the upgrade process is not the best. I have contacted support of several occasions and they are helpful. They even provided a compile that help on a Delphi upgrade when they could have charged me for an upgrade.

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We think Projector PSA is a great tool to track and manage people in a professional service environment like management consulting. This system is easy to set up, easy to understand and should easily suit the needs of smaller and medium sized firms. It may be less appropriate for firms that rely very heavily on project management through another system (like MS Project) or firms that rely very heavily on a sales pipeline tracking system. While still very much possible to use, you would (I believe) have to do some re-keying between systems

• A comprehensive suite of tools covering all major Internet technologies.
• Small and lightweight components with no dependencies on external libraries.
• Native development components for all supported platforms and component technologies.

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• Projector is a very well designed tool for project management. It has allowed us to eliminate a number of auxiliary tools for project timelines and WBS for the vast majority of our projects.
• Time and expense entry is intuitive and quick for our staff.
• Our forecasting and resource management capability has improved greatly with Projector and allows us to grow our team efficiently with minimal additional administrative burden.
• Reporting is extremely robust. It does require some time to really get a handle on the full functionality of the reporting tool, but once you do, you can get almost any kind of report you want out of the system!

• The upgrade process is not the best
• Does not come with full source code
• The HTTP control could not create an SSL connection over an http proxy

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• Release management process needs to be improved. Currently no facility is provided to test the impact of new releases in a sand-box. This introduces business risk if there are interfaces into Projector PSA as part of it's use in the business.

We have been using this tool for a year now and find our use of it continually evolves and broadens. We are also very excited about the overhaul that's under way and feel many of the improvements being put in place will help make us that much more effective and efficient. The Projector team is also very responsive and collaborative in terms of user feedback and improvement suggestions, which helps us know they will work hard to help us get what we need out of the tool.

Desktop interface feels complex to new users.

In 5 years of use we have never experienced an unscheduled outage.

I've switched all my IPWorks over to Clever - while the support was good, there's nothing like being able to look at the code and work out the cure for yourself. It does have a class for servers - TclTcpServer - but I suggest you test their support and ask about your specific requirement. They've been good with support to me in the past.

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We did pursue Quick Arrow another tool that was similar. We found that be in inflexible in use. Projector allows a lot of flexibility in setup. Our organization has very specific business processes and we were able to set up Projector to work with those processes. Several other systems we tried were not as flexible in allowing set up to our needs.

• Controlling network traffic from client schedules
• Tuning TCP/IP settings for clients and servers
• Detailed documentation, hundreds of sample applications

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• Even in the small time that I stayed to see Projector PSA reporting I saw ROI projections become more realistic. There was real data to analyze that proved we were spending way too much and charging way too less on some projects.
• Although employees were not used at entering their hours, this single reporting improved operations management and validated employees concerns that more people were needed to manage workload
• Project proposals were more realistic because they were driven by real data.
• Decision making overall for the department became more efficient and effective

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