Nagios XI vs. Symantec Server Management Suite

If anyone looking for the monitoring system for the infrastructure this is the go-to tool which monitors all infrastructure related components from server health to Networking and update us with mails and can be easily integrated with multiple other tools as needed for example PagerDuty , Also this suits good both on premises and cloud environments as well. If we are managing complex environment this tool for monitoring is best one.

Incentivized

The SMP suite is great at what it does, but it can be very complicated to learn how to get it to do what you want. It's a beast! However, when you learn how to the things you want to do, it comes as second nature and you complete them like they're supposed to be done that way. A lot of these things are done to be able to be completed a number of different ways. Take Patch Management, you can deploy patches automatically, via Jobs, or via the "Start Software Update Cycle Now" link in the SMP Agent!

Incentivized

• Network monitoring.
• Database monitoring.
• Windows Server monitoring.
• Cluster Service monitoring.

Incentivized

• Software deployment through policy
• Engage with customers for feedback
• Understands the future needs of customers

• Robust, but visually old interface. Requires a lot of work to become presentable.
• Small selection of dashlets to construct new views.
• No MS Azure monitoring ability, nothing for “as service,” very limited Amazon cloud monitoring abilities.
• Questionable price politics (could make it a lot less for developing markets to actually increase use of the product and R&D budgets).
• No report designers nor the ability to create new reports. No changes in this area for years.
• Overall lack of new developments, making this product more and more outdated.

Incentivized

• The SMP solution is a beast. Each piece is complicated in itself let alone how everything ties together!
• There is plenty of documentation online on how to perform a specific task, but you need to pay attention to what VERSION the article is written for. I've been halfway through implementing something only to hit a roadblock since I'm running a newer version and the option the article says to click on doesn't exist anymore...

Incentivized

This tool has been has been of great use and learning , offering exceptional ease of use, scalability, and detailed reporting. It has a lot of customization options and proactive monitoring which have significantly improved our infrastructure management.It's UI & functions are good. Also has built in templates for various end points.It also provides graphical reports. With a Dashboard you can monitor easily

Incentivized

We
are using Nagios XI in our organization primarily for monitoring all our
application servers and databases, this is helping us in addressing all the
infrastructure issues in advance by alerting us when it any server hits the
threshold as per the initial parameter setup also it has free tier which helps for small scale applications monitoring to save some expenses.

Incentivized

Never seen any such outages with Nagios XI till day it was available all the time working as expected

Incentivized

Performance wise it does its best job we monitor more than 500 Servers and we use this tool for Analysis also so never felt any lag

Incentivized

Nagios XI support has plans to offer the following features:

• Access to knowledgeable IT professionals – including support staff and developers.
• Access to customer-only tutorials, documentation, and content in the Nagios Library.
• Access to customer-only boards on our support forum for expedited assistance.
• Access to customer-only email support for fast, confidential assistance.
• Discounts on future license purchases.

Incentivized

I have been participated in the few implementations, and I would say its bit complex when its come to initial setup once its set post that its easy to manage

Incentivized

Cost efficiency is the main reason which we opted [for] Nagios as we were previously using IDERA tool with comprehensive database monitoring solutions, but the slow performance we are getting while monitoring the instance of the database.

Incentivized

The decision to use Symantec was not my own but I believe it competes well against other products such as SCCM offering more features.

We have installed Nagios XI for our monitoring system and with this we are managing around 600 servers in total and not seen any major issues with its scalability we can scale it as much as we require and also installed on various applications servers and working as expected

Incentivized

• Very good ROI.
• Good results as capacity mgmt tool.
• Good results as application monitoring tool.

Incentivized

• Being able to report on the majority of things you want all from one interface, makes it really easy to get the results you want.
• Because my employer didn't provide training, it took working with support, reading technical documentation, and just playing around on my own to learn how to do certain things.
• I've had a lot of help from the SMP Support staff and they're great people and very helpful!

Incentivized