What users are saying about
25 Ratings
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Score 7.8 out of 100
3 Ratings
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Score 7 out of 100

Likelihood to Recommend

Nagios XI

Nagios is best suited in an large organization where it is production 24/7, but in SME (small/medium enterprise) you have to pay a lot to the administrator. Instead use some graphical and easy to use tool like IDERA.
Muhammad Hassan Khan | TrustRadius Reviewer

Symantec Server Management Suite

The SMP suite is great at what it does, but it can be very complicated to learn how to get it to do what you want. It's a beast! However, when you learn how to the things you want to do, it comes as second nature and you complete them like they're supposed to be done that way. A lot of these things are done to be able to be completed a number of different ways. Take Patch Management, you can deploy patches automatically, via Jobs, or via the "Start Software Update Cycle Now" link in the SMP Agent!
Ben Liebowitz | TrustRadius Reviewer

Pros

Nagios XI

  • 3rd party integrations via open API.
  • Extremely flexible and configurable long term storage of the very detailed performance information (years of per 1-5 min perf data numbers).
  • Small Nagios XI footprint (very efficient MySQL DB and flat files for perf data), making it powerful tool for thousands of checks and hundreds of reports.
  • Responsive support, willing to provide resolution outside the box and by various means possible.
Anonymous | TrustRadius Reviewer

Symantec Server Management Suite

  • Software deployment through policy
  • Engage with customers for feedback
  • Understands the future needs of customers
Anonymous | TrustRadius Reviewer

Cons

Nagios XI

  • The mobile interface is newly developed and needs more development. It should provide more options for the audit log and add more detail for the configuration rollback options.
  • The scheduled report should be included in standard edition.
  • Master Node is configurable on LINUX platform only. We had to hire a Linux administrator
Eduin Zuloaga | TrustRadius Reviewer

Symantec Server Management Suite

  • The SMP solution is a beast. Each piece is complicated in itself let alone how everything ties together!
  • There is plenty of documentation online on how to perform a specific task, but you need to pay attention to what VERSION the article is written for. I've been halfway through implementing something only to hit a roadblock since I'm running a newer version and the option the article says to click on doesn't exist anymore...
Ben Liebowitz | TrustRadius Reviewer

Support Rating

Nagios XI

Nagios XI 9.0
Based on 3 answers
Only because I never give out 10s.Nagios support goes above and beyond in helping with issues, workarounds, specific cases and requirements. Tracks customer implementation and history of the most important issues. Can’t complain (except that the team is small and quite probably overworked). Time to resolution could be much improved if only there were more folks to help around.
Anonymous | TrustRadius Reviewer

Symantec Server Management Suite

No score
No answers yet
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Alternatives Considered

Nagios XI

Cost efficiency is the main reason which we opted [for] Nagios as we were previously using IDERA tool with comprehensive database monitoring solutions, but the slow performance we are getting while monitoring the instance of the database.
Muhammad Hassan Khan | TrustRadius Reviewer

Symantec Server Management Suite

The decision to use Symantec was not my own but I believe it competes well against other products such as SCCM offering more features.
Anonymous | TrustRadius Reviewer

Return on Investment

Nagios XI

  • Reduction of at least 10% of false alarms.
  • Increased network traffic by 5%.
Eduin Zuloaga | TrustRadius Reviewer

Symantec Server Management Suite

  • Being able to report on the majority of things you want all from one interface, makes it really easy to get the results you want.
  • Because my employer didn't provide training, it took working with support, reading technical documentation, and just playing around on my own to learn how to do certain things.
  • I've had a lot of help from the SMP Support staff and they're great people and very helpful!
Ben Liebowitz | TrustRadius Reviewer

Pricing Details

Nagios XI

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$1,995 Per Instance

Nagios XI Editions & Modules

Edition
Standard$19951
Enterprise$34951
  1. Per Instance
Additional Pricing Details

Symantec Server Management Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Symantec Server Management Suite Editions & Modules

Additional Pricing Details

Add comparison