Nagios XI vs. Symantec Server Management Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nagios XI
Score 7.9 out of 10
N/A
Nagios XI is an Enterprise Server and Network Monitoring Software, built on Nagios Core and designed to comprehensive application, service, and network monitoring in a central solution. Nagios XI is available in two different editions: Standard Edition and an Enterprise Edition. The Enterprise Edition provides users with additional functionality and includes features that are designed to aid in…
$1,995
Per Instance
Symantec Server Management Suite
Score 7.0 out of 10
N/A
The Symantec Server Management Suite is an option for automating the management of servers and deployments.N/A
Pricing
Nagios XISymantec Server Management Suite
Editions & Modules
Standard
$1995
Per Instance
Enterprise
$3495
Per Instance
No answers on this topic
Offerings
Pricing Offerings
Nagios XISymantec Server Management Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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Nagios XISymantec Server Management Suite
Small Businesses
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Medium-sized Companies
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Enterprises
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Score 8.5 out of 10
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User Ratings
Nagios XISymantec Server Management Suite
Likelihood to Recommend
8.0
(3 ratings)
7.0
(2 ratings)
Support Rating
9.0
(3 ratings)
-
(0 ratings)
User Testimonials
Nagios XISymantec Server Management Suite
Likelihood to Recommend
Nagios Enterprises
Nagios is best suited in an large organization where it is production 24/7, but in SME (small/medium enterprise) you have to pay a lot to the administrator. Instead use some graphical and easy to use tool like IDERA.
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Broadcom
The SMP suite is great at what it does, but it can be very complicated to learn how to get it to do what you want. It's a beast! However, when you learn how to the things you want to do, it comes as second nature and you complete them like they're supposed to be done that way. A lot of these things are done to be able to be completed a number of different ways. Take Patch Management, you can deploy patches automatically, via Jobs, or via the "Start Software Update Cycle Now" link in the SMP Agent!
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Pros
Nagios Enterprises
  • 3rd party integrations via open API.
  • Extremely flexible and configurable long term storage of the very detailed performance information (years of per 1-5 min perf data numbers).
  • Small Nagios XI footprint (very efficient MySQL DB and flat files for perf data), making it powerful tool for thousands of checks and hundreds of reports.
  • Responsive support, willing to provide resolution outside the box and by various means possible.
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Broadcom
  • Software deployment through policy
  • Engage with customers for feedback
  • Understands the future needs of customers
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Cons
Nagios Enterprises
  • The mobile interface is newly developed and needs more development. It should provide more options for the audit log and add more detail for the configuration rollback options.
  • The scheduled report should be included in standard edition.
  • Master Node is configurable on LINUX platform only. We had to hire a Linux administrator
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Broadcom
  • The SMP solution is a beast. Each piece is complicated in itself let alone how everything ties together!
  • There is plenty of documentation online on how to perform a specific task, but you need to pay attention to what VERSION the article is written for. I've been halfway through implementing something only to hit a roadblock since I'm running a newer version and the option the article says to click on doesn't exist anymore...
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Support Rating
Nagios Enterprises
Only because I never give out 10s. Nagios support goes above and beyond in helping with issues, workarounds, specific cases and requirements. Tracks customer implementation and history of the most important issues. Can’t complain (except that the team is small and quite probably overworked). Time to resolution could be much improved if only there were more folks to help around.
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Broadcom
No answers on this topic
Alternatives Considered
Nagios Enterprises
Cost efficiency is the main reason which we opted [for] Nagios as we were previously using IDERA tool with comprehensive database monitoring solutions, but the slow performance we are getting while monitoring the instance of the database.
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Broadcom
The decision to use Symantec was not my own but I believe it competes well against other products such as SCCM offering more features.
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Return on Investment
Nagios Enterprises
  • Reduction of at least 10% of false alarms.
  • Increased network traffic by 5%.
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Broadcom
  • Being able to report on the majority of things you want all from one interface, makes it really easy to get the results you want.
  • Because my employer didn't provide training, it took working with support, reading technical documentation, and just playing around on my own to learn how to do certain things.
  • I've had a lot of help from the SMP Support staff and they're great people and very helpful!
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