What users are saying about
11 Ratings
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Score 6.6 out of 100
3 Ratings
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Score 7 out of 100

Likelihood to Recommend

Nagios XI

Nagios XI is suitable for inexpensive and very detailed monitoring of the physical hosts and VMs. Both Windows and Linux. This would require configuring 2-3 ways of monitoring for the same set of hosts and some time spent to fine tune the configurations. It may also be used for SQL and Apache front-ends such as Tomcat, Glassfish, etc.
Anonymous | TrustRadius Reviewer

Symantec Server Management Suite

The SMP suite is great at what it does, but it can be very complicated to learn how to get it to do what you want. It's a beast! However, when you learn how to the things you want to do, it comes as second nature and you complete them like they're supposed to be done that way. A lot of these things are done to be able to be completed a number of different ways. Take Patch Management, you can deploy patches automatically, via Jobs, or via the "Start Software Update Cycle Now" link in the SMP Agent!
Ben Liebowitz | TrustRadius Reviewer

Pros

Nagios XI

  • Nagios XI has an exclusive feature of bulk modification of attributes that help in monitoring the same set on monitoring modules on a newly set up environment.
  • It allows you to monitor many network devices, such as switches, routers, servers, and is helping to monitor network performance and track traffic on the network interface.
  • The audit trails feature allows us to scrutinize the modification or setup.
Eduin Zuloaga | TrustRadius Reviewer

Symantec Server Management Suite

  • Software deployment through policy
  • Engage with customers for feedback
  • Understands the future needs of customers
Anonymous | TrustRadius Reviewer

Cons

Nagios XI

  • Robust, but visually old interface. Requires a lot of work to become presentable.
  • Small selection of dashlets to construct new views.
  • No MS Azure monitoring ability, nothing for “as service,” very limited Amazon cloud monitoring abilities.
  • Questionable price politics (could make it a lot less for developing markets to actually increase use of the product and R&D budgets).
  • No report designers nor the ability to create new reports. No changes in this area for years.
  • Overall lack of new developments, making this product more and more outdated.
Anonymous | TrustRadius Reviewer

Symantec Server Management Suite

  • The SMP solution is a beast. Each piece is complicated in itself let alone how everything ties together!
  • There is plenty of documentation online on how to perform a specific task, but you need to pay attention to what VERSION the article is written for. I've been halfway through implementing something only to hit a roadblock since I'm running a newer version and the option the article says to click on doesn't exist anymore...
Ben Liebowitz | TrustRadius Reviewer

Support Rating

Nagios XI

Nagios XI 9.0
Based on 2 answers
Nagios XI support has plans to offer the following features:
  • Access to knowledgeable IT professionals – including support staff and developers.
  • Access to customer-only tutorials, documentation, and content in the Nagios Library.
  • Access to customer-only boards on our support forum for expedited assistance.
  • Access to customer-only email support for fast, confidential assistance.
  • Discounts on future license purchases.
Eduin Zuloaga | TrustRadius Reviewer

Symantec Server Management Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

Nagios XI

Nagios XI is better supported vs SolarWinds, needs less manual administration work vs Datadog and a lot less expensive for a long as you are willing to compromise on the look and some functionalities. Moreover, SolarWinds database design prevents one from storing any meaningful data for an extended period of time (creating averages of the averages of the averages), where Nagios could be set for keeping years of detailed information without large storage or the overutilized DB engine. In both Datadog and SolarWinds trials we could not get answers to many of our questions, configure working solutions out of the box by using the inline documentation. Nagios XI does not have limitations, offers such as AppOptics impose on the customers (making it very expensive and absolutely not a real life product). Overall, Nagios XI is a great tool, requiring a lot of R&D “yesterday” to make it beat all the competition on all fronts. That is assuming you have an extensive knowledge in the many areas of IT (thus knowing what should be monitored and how to interpret the data).
Anonymous | TrustRadius Reviewer

Symantec Server Management Suite

The decision to use Symantec was not my own but I believe it competes well against other products such as SCCM offering more features.
Anonymous | TrustRadius Reviewer

Return on Investment

Nagios XI

  • Reduction of at least 10% of false alarms.
  • Increased network traffic by 5%.
Eduin Zuloaga | TrustRadius Reviewer

Symantec Server Management Suite

  • Being able to report on the majority of things you want all from one interface, makes it really easy to get the results you want.
  • Because my employer didn't provide training, it took working with support, reading technical documentation, and just playing around on my own to learn how to do certain things.
  • I've had a lot of help from the SMP Support staff and they're great people and very helpful!
Ben Liebowitz | TrustRadius Reviewer

Pricing Details

Nagios XI

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Server Management Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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