Item: Nagios XI
Rating: 9
Author: Eduin Zuloaga

Overall Satisfaction with Nagios XI

Use Cases and Deployment Scope

Nagios XI is helping us to do the monitoring completely automatic. The advance dashboard and admin dashboard are designed so well and are easy to configure as per each user's need. The scheduled managed report help in scaling up the capacity planning of the infrastructure. Nagios XI is providing the complete and comprehensive IT infrastructure monitoring many of our projects, and helps us to deliver the project in faster and more efficient ways.

Pros and Cons

Pros

Nagios XI has an exclusive feature of bulk modification of attributes that help in monitoring the same set on monitoring modules on a newly set up environment.
It allows you to monitor many network devices, such as switches, routers, servers, and is helping to monitor network performance and track traffic on the network interface.
The audit trails feature allows us to scrutinize the modification or setup.

Cons

The mobile interface is newly developed and needs more development. It should provide more options for the audit log and add more detail for the configuration rollback options.
The scheduled report should be included in standard edition.
Master Node is configurable on LINUX platform only. We had to hire a Linux administrator

Return on Investment

Reduction of at least 10% of false alarms.
Increased network traffic by 5%.

Alternatives Considered

Zabbix

I like to be fixed rather than just dislike: it's not user-friendly with almost anything excluding a Windows Operating System. A Linux version, for example, is visibly backward. This does not seem to be a serious issue for most people, but it is still considered a disadvantage. As I do not like the way the dashboards are supposed to be designed, I think it should be easier and take less time. The initial price is reasonable, and for this reason we decided to buy it

Support Rating

Nagios XI support has plans to offer the following features:

Access to knowledgeable IT professionals – including support staff and developers.
Access to customer-only tutorials, documentation, and content in the Nagios Library.
Access to customer-only boards on our support forum for expedited assistance.
Access to customer-only email support for fast, confidential assistance.
Discounts on future license purchases.

Key Insights

Do you think Nagios XI delivers good value for the price?

Yes

Are you happy with Nagios XI's feature set?

Yes

Did Nagios XI live up to sales and marketing promises?

Did implementation of Nagios XI go as expected?

Would you buy Nagios XI again?

Yes

Other Software Used

Apache Web Server, Azure DevOps Server (formerly Team Foundation Server), Jira Service Desk, JIRA Software

Likelihood to Recommend

Nagios' ability to chart website ping values over any length of time helps when trying to correlate the data with other network components. Website ping and response times can be used in combination with other data as a great first step when determining whether or not connectivity and performance issues are limited to just the local network.

Comments

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Nagios XI -- The Open-Source Enterprise monitoring solution