Nasuni vs. Skyvia Backup

Well suited if you have a lot of data that doesn't need to be stored and read right away. I think even if you don't have much data, you can still use it for it's intended purpose to great effect, but think of it as the more data you have, the even better it will work. I don't think it would be particularly useful if you already have a slick file restore system in place and you don't need to store your data elsewhere with redundancy.

Incentivized

Skyvia Backup is well suited for Salesforce backup creation, retention, and partial restoration.

• The management console is extremely simple and easy to navigate, making common tasks easy to do.
• Our storage appliance is configured to snapshot data several times an hour, making the risk of data loss very low.
• Data restores are very intuitive, and take seconds to initiate regardless of whether it is one file or 300GB of data. We have successfully restored many Gigs of data in minutes.

Incentivized

• Skyvia Backup is a web tool, that's why we don't need to install and maintain it. The interface is pretty intuitive and you can clearly see what's going on with your backups, compare backup versions, and restore specific records per request.

• Better analytics when issues arise.
• Better onboarding documentation.
• Real-time monitoring.

Incentivized

• We'd like some improvement on backup email notification - we receive emails if the backup creation has failed for some reason, but we don't receive them when it has been completed, or when we run out of disk space. It requires spending some additional time to log in and check whether the disk space is still enough. Would be great to save this time for other tasks.

As I mentioned, the user interface is amazing and straight forward. It's very easy to learn how to configure and restore files. I would like a bit more reporting, especially in terms of live reporting and monitoring. The support is great when you have a question on how to do something, which helps with usability.

Incentivized

Easy to configure, not much technical knowledge required

Again, it may have a little to do with the size and speed of your own environment, but we've been nothing but pleased with the speed of access of the files - even pulling old files from the cloud storage. Recovery of huge and many data files is a bit slow if you don't have the specs of the filer up to snuff.

Incentivized

I love their Customer Care Team.

The technical support and escalation path for Nasuni is much more reliable and efficient. No getting transferred to various teams. Often times, the person who answers your call is able to resolve your issue. If they cannot, they get the case assigned to the appropriate engineer right away. Time to close has always been very good.

Incentivized

We evaluated Spanning Backup for Salesforce, but it didn't match our business scenario, as they create daily incremental backups without a possibility for retention.

• Dramatically reduced time spent managing our storage platform. Quotas and reporting tools take all the guesswork out of data growth. Updates are easy to deploy. Time freed up can be used for more user-facing activities that we consider more valuable to the organization.
• The overall stability of the platform has been very good. We have been running on the same hardware for the past four years without any performance issues.

Incentivized

• We haven't measured the ROI yet, but the fact that we don't have to pay per each user that accesses our backup account is very beneficial to us, as we are a small organization.