Reliable Salesforce backup solution
March 24, 2020

Reliable Salesforce backup solution

Helga Zabalkanskaya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skyvia Backup

Skyvia Backup has been recommended to us by a Salesforce consultant as we were looking for a SFDC compatible solution to protect our Sales Team data from accidental deletion, data losses, or malefactors. It is used by our IT department.

Pros

  • I like the fact that Skyvia Backup is a standalone cloud solution we have access to 24\7, so in case of an emergency we can find and restore any record we need. Not to mention that searching through Skyvia Backup is also faster in general than searching through Salesforce itself.

Cons

  • We'd like some improvement on backup email notification - we receive emails if the backup creation has failed for some reason, but we don't receive them when it has been completed, or when we run out of disk space. It requires spending some additional time to log in and check whether the disk space is still enough. Would be great to save this time for other tasks.
  • We cannot disclose figures, I guess, but Skyvia Backup for sure had positive impact on our ROI as it saved us a lot of money for SFDC records restoration.
The "Documentation" section on Skyvia's website has answered pretty much all of our questions, so we don't have to turn to support very often. They have live chat, forum and email options.

Do you think Skyvia Backup delivers good value for the price?

Yes

Are you happy with Skyvia Backup's feature set?

Yes

Did Skyvia Backup live up to sales and marketing promises?

Yes

Did implementation of Skyvia Backup go as expected?

Yes

Would you buy Skyvia Backup again?

Yes

I think Skyvia Backup is good for store & restore scenarios, but not that good for companies who need the latest backup versions only, as it doesn't overwrite old backups' files. You have to delete the unnecessary backup files manually which may seem a bit old school.

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