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68 Ratings
3 Ratings
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Score 7 out of 100

Pantheon

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68 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Navisite Managed Infrastructure Services (NaviCloud)

Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.
Anonymous | TrustRadius Reviewer

Pantheon

Pantheon has stable and powerful features and they offer a free trial for initial functionalities testing the data management and integration with multiple data sources is fantastic. The budgeting and meetings data management, sharing of documents and the best troubleshooting system, and perfect data analytics features and version control options on Pantheon are powerful.
Rahim Khan | TrustRadius Reviewer

Feature Rating Comparison

Infrastructure-as-a-Service (IaaS)

Navisite Managed Infrastructure Services (NaviCloud)
8.0
Pantheon
Service-level Agreement (SLA) uptime
Navisite Managed Infrastructure Services (NaviCloud)
8.0
Pantheon
Dynamic scaling
Navisite Managed Infrastructure Services (NaviCloud)
8.0
Pantheon
Monitoring tools
Navisite Managed Infrastructure Services (NaviCloud)
8.0
Pantheon

Pros

Navisite Managed Infrastructure Services (NaviCloud)

  • 24/7 monitoring
  • Immediate notification in the event of failures
  • Dedicated Senior DBA
  • Dedicate Account rep
Anonymous | TrustRadius Reviewer

Pantheon

  • Effective use of our codebase deployment and implementation.
  • The dashboard functionality and general stability and security are excellent.
  • The server is quite consistent, and if you need assistance from the support team, they are very quick to respond.
  • Automatic updates let me ensure that my customers have safe websites without increasing my own expense.
  • The team offers excellent assistance and help for chat.
Ali shabaz | TrustRadius Reviewer

Cons

Navisite Managed Infrastructure Services (NaviCloud)

  • San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
  • Avoiding too many management changes will help create good connection with individuals for sustained harmony
Anonymous | TrustRadius Reviewer

Pantheon

  • Pricing structure has too large of a jump between Basic and Performance plans
  • Have run into issues with prescribed WP updates not working through dashboard and having to do manually.
  • Pantheon site dashboard occasionally is unavailable (the site is never affected though)
Todd Underwood | TrustRadius Reviewer

Likelihood to Renew

Navisite Managed Infrastructure Services (NaviCloud)

Navisite Managed Infrastructure Services (NaviCloud) 8.0
Based on 1 answer
Price and facility equipment, location of the hosting facility factor into the decision to renew
Anonymous | TrustRadius Reviewer

Pantheon

No score
No answers yet
No answers on this topic

Usability

Navisite Managed Infrastructure Services (NaviCloud)

No score
No answers yet
No answers on this topic

Pantheon

Pantheon 8.2
Based on 2 answers
Pantheon is an easy Cloud platform and easy on deployment and also easy interface configuration and getting started is easy and even the features manipulation is excellent. The Cloud functionalities [offer] the best performance and even effective speed on services generation and also on data migration and insights gathering from other different platforms.
Simon Johnson | TrustRadius Reviewer

Support Rating

Navisite Managed Infrastructure Services (NaviCloud)

No score
No answers yet
No answers on this topic

Pantheon

Pantheon 10.0
Based on 1 answer
Even tier 1 Pantheon chat & ticket support is knowledgable, competent, and useful. They routinely understand and resolve urgent, complex, and/or unusual issues promptly that other hosts would need to escalate to tier 2 or tier 3 support personnel. I honestly can't think of a truly negative or disappointing support experience in the years I've used Pantheon hosting for client websites.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Navisite Managed Infrastructure Services (NaviCloud)

Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore
Anonymous | TrustRadius Reviewer

Pantheon

A lot of the other providers on this list are different from each other with very different target audiences. The only thing Pantheon can compare with is managed WordPress hosting, WordPress-related support, and hosting on Google Compute Engine. Pantheon wins hands down in DevOps. The amount of website management that can be done by non-developers via the platform alone is unbelievable and no other managed hosting comes close to it.
Quratulain Habib, PMP | TrustRadius Reviewer

Return on Investment

Navisite Managed Infrastructure Services (NaviCloud)

  • Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
  • Data team not on call 24/7
  • Navisite team will try to fix issue if possible - e.g. shrink log files that have grown
Anonymous | TrustRadius Reviewer

Pantheon

  • Enabled my client's business to host a full online edition of a magazine where they can take paid monthly and annual subscriptions.
  • The recent increases in monthly costs with Pantheon [have] taken a large chunk out of their ROI, however.
  • Pantheon has enabled my client to maintain a high-quality website without the need to have a full-time web developer on staff.
Jennifer Blair | TrustRadius Reviewer

Screenshots

Pricing Details

Navisite Managed Infrastructure Services (NaviCloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Navisite Managed Infrastructure Services (NaviCloud) Editions & Modules

Additional Pricing Details

Pantheon

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$0

Pantheon Editions & Modules

Edition
Basic$291
Performance$1141
EliteContact for quote
  1. per month
  2. none
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Navisite Managed Infrastructure Services (NaviCloud)
7.0
Pantheon
9.5

Likelihood to Renew

Navisite Managed Infrastructure Services (NaviCloud)
8.0
Pantheon

Usability

Navisite Managed Infrastructure Services (NaviCloud)
Pantheon
8.2

Support Rating

Navisite Managed Infrastructure Services (NaviCloud)
Pantheon
10.0

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