Navisite Managed Infrastructure Services (NaviCloud) vs. SiteGround

Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.

Incentivized

If you've got a WordPress site and are unhappy with the performance, support or price of your current hosting service, SiteGround is well worth checking out as it excels in all those areas. From a single one-off blog, to more robust hosting packages, they offer a range of options that are well-suited to any budget or service need. Everybody, from noobs to experienced developers needs support from time to time, and SiteGround's team is the best I've seen. Not only are they easy to communicate with and highly proficient to solve any issue I've thrown their way, they're also easy to reach with multiple access options with minimal wait times.

Incentivized

• 24/7 monitoring
• Immediate notification in the event of failures
• Dedicated Senior DBA
• Dedicate Account rep

Incentivized

• You get a number of page views as a guide to your bandwidth, and a fixed amount of disk space on the server. So you know what you have to work with. No hazy promises of “unlimited” resources.
• If you pay more, you’re allocated a server with fewer accounts, so there’s less chance you’ll be slowed down by your neighbors.
• Its self-help material is pretty good — close to InMotion Hosting for knowledgebase quality.
• SiteGround tackles slow speeds from all angles, using SSD storage, Nginx, SuperCacher, CloudFlare CDN, and HHVM.

Incentivized

• San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
• Avoiding too many management changes will help create good connection with individuals for sustained harmony

Incentivized

• Business model and clarity about prices after the second year
• Server Performance when it's stressed or under a big volume of traffic
• Upgrading model. Sometimes I felt like it was mandatory to update and pay more for basic needs, even with low traffic volumes

Incentivized

Price and facility equipment, location of the hosting facility factor into the decision to renew

Incentivized

I don't feel stress about the website and emails hosted with SiteGround. I like the customer/tech support, the agents are always polite and ready to find a solution. My websites are secure and has a free SSL certificate - I can get on with my business. The boost in speed to the webpage loads is a big bonus especially when designing and developing websites online. They also provide tips and how to videos on various topics which is valuable learning tool.

Incentivized

Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore

Incentivized

I used Namescheap in the past. I believe Namescheap is a big company compared to SiteGround, as big as godaddy. I think because of that, you get what you expect. Good services, but maybe more costly and you have to pay for everything as extra. Email $5, SSL $10, CDN $10 etc In my opinion, SiteGround actually has packages that make sense for wordpress hosting. If my website gets a lot of traction in the future, I will need to upgrade from the current plan and maybe move away from SiteGround.

• Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
• Data team not on call 24/7
• Navisite team will try to fix issue if possible - e.g. shrink log files that have grown

Incentivized

• All the sites I've set up at SiteGround are performing faster than they did at their previous hosting provider. This yields a superior customer experience and higher Google/SEO rankings.
• Their service has been rock solid, necessitating little support (which is admittedly less than ideal for my support business, but a boon for my clients bottom line) and zero downtime.
• Easy to get new sites up and running, which speeds creation of new businesses and rapid deployment of conceptual campaigns.

Incentivized