NAVOMI CRM Connect vs. Salesforce Service Cloud
NAVOMI CRM Connect vs. Salesforce Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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NAVOMI CRM Connect | N/A | NAVOMI developed CRM connectors embedded into contact centers’ platforms like LivePerson’s Conversational Cloud and Twilio Flex. CRM Connect integration and communication between contact center platforms and various CRM systems. This means that all the information the agent needs is available in the same place. | N/A | |
Salesforce Service Cloud | N/A | Service Cloud is a customer service platform that helps businesses manage and resolve customer inquiries and issues. It provides tools for case management, knowledge base, omni-channel support, automation, and analytics, enabling companies to deliver exceptional customer service experiences. | $25 per month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
NAVOMI CRM Connect | Salesforce Service Cloud | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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NAVOMI CRM Connect | Salesforce Service Cloud | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | SAP Service Cloud Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
NAVOMI CRM Connect | Salesforce Service Cloud | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (74 ratings) |
Likelihood to Renew | - (0 ratings) | 9.5 (6 ratings) |
Usability | - (0 ratings) | 8.0 (12 ratings) |
Availability | - (0 ratings) | 9.5 (19 ratings) |
Performance | - (0 ratings) | 8.6 (7 ratings) |
Support Rating | - (0 ratings) | 7.0 (20 ratings) |
Online Training | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.0 (1 ratings) |
NAVOMI CRM Connect | Salesforce Service Cloud | |
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Likelihood to Recommend | NAVOMI No answers on this topic | Salesforce |
Pros | NAVOMI No answers on this topic | Salesforce |
Cons | NAVOMI No answers on this topic | Salesforce |
Likelihood to Renew | NAVOMI No answers on this topic | Salesforce |
Usability | NAVOMI No answers on this topic | Salesforce |
Reliability and Availability | NAVOMI No answers on this topic | Salesforce |
Performance | NAVOMI No answers on this topic | Salesforce |
Support Rating | NAVOMI No answers on this topic | Salesforce |
Implementation Rating | NAVOMI No answers on this topic | Salesforce |
Alternatives Considered | NAVOMI No answers on this topic | Salesforce |
Return on Investment | NAVOMI No answers on this topic | Salesforce |
ScreenShots | Salesforce Service Cloud Screenshots |