What users are saying about
1 Ratings
2 Ratings
1 Ratings
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Score 9 out of 100
2 Ratings
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Score 7 out of 100

Likelihood to Recommend

Navvia

Process /Procedure production.Collaboration.Training / Education.
Steven McReynolds | TrustRadius Reviewer

PlanPlus

PlanPlus Online is great to split regional sales activities. PlanPlus Online is great in office environments but difficult to use on the road.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Navvia
5.7
PlanPlus
Dashboards
Navvia
5.0
PlanPlus
Standard reports
Navvia
6.0
PlanPlus
Custom reports
Navvia
6.0
PlanPlus

Process Engine

Navvia
8.4
PlanPlus
Process designer
Navvia
9.0
PlanPlus
Business rules engine
Navvia
9.0
PlanPlus
SOA support
Navvia
9.0
PlanPlus
Process player
Navvia
9.0
PlanPlus
Form builder
Navvia
6.0
PlanPlus

Collaboration

Navvia
8.0
PlanPlus
Social collaboration tools
Navvia
8.0
PlanPlus

Sales Force Automation

Navvia
PlanPlus
7.2
Customer data management / contact management
Navvia
PlanPlus
8.0
Workflow management
Navvia
PlanPlus
7.0
Territory management
Navvia
PlanPlus
9.0
Opportunity management
Navvia
PlanPlus
6.0
Integration with email client (e.g., Outlook or Gmail)
Navvia
PlanPlus
6.0
Contract management
Navvia
PlanPlus
7.0
Quote & order management
Navvia
PlanPlus
7.0
Interaction tracking
Navvia
PlanPlus
7.0
Channel / partner relationship management
Navvia
PlanPlus
8.0

Customer Service & Support

Navvia
PlanPlus
7.0
Case management
Navvia
PlanPlus
7.0
Call center management
Navvia
PlanPlus
8.0
Help desk management
Navvia
PlanPlus
6.0

Marketing Automation

Navvia
PlanPlus
6.5
Lead management
Navvia
PlanPlus
6.0
Email marketing
Navvia
PlanPlus
7.0

CRM Project Management

Navvia
PlanPlus
6.7
Task management
Navvia
PlanPlus
6.0
Billing and invoicing management
Navvia
PlanPlus
7.0
Reporting
Navvia
PlanPlus
7.0

CRM Reporting & Analytics

Navvia
PlanPlus
7.4
Forecasting
Navvia
PlanPlus
8.0
Pipeline visualization
Navvia
PlanPlus
7.0
Customizable reports
Navvia
PlanPlus
7.0

Customization

Navvia
PlanPlus
7.3
Custom fields
Navvia
PlanPlus
7.0
Custom objects
Navvia
PlanPlus
7.0
Scripting environment
Navvia
PlanPlus
8.0
API for custom integration
Navvia
PlanPlus
7.0

Security

Navvia
PlanPlus
7.0
Single sign-on capability
Navvia
PlanPlus
6.0
Role-based user permissions
Navvia
PlanPlus
8.0

Social CRM

Navvia
PlanPlus
7.0
Social data
Navvia
PlanPlus
7.0
Social engagement
Navvia
PlanPlus
7.0

Integrations with 3rd-party Software

Navvia
PlanPlus
7.0
Marketing automation
Navvia
PlanPlus
7.0
Compensation management
Navvia
PlanPlus
7.0

Platform

Navvia
PlanPlus
6.0
Mobile access
Navvia
PlanPlus
6.0

Pros

Navvia

  • Now takes Visio process flow diagrams and converts them into Navvia for process document production.
  • Allows you to build your own profiles (essentially a custom template) for documentation.
  • Has good reference / trainingmaterial for ITIL, CoBit etc..
Steven McReynolds | TrustRadius Reviewer

PlanPlus

  • Drip marketing
  • Great customer service, Heather and Danielle were phenomenal!
  • Relatively easy to use, learn and personalize.
Jim Grauel, Jr. | TrustRadius Reviewer

Cons

Navvia

  • I don't particularly like the Navvia RACI being a RA(S)CI. Not a big issue however.
Steven McReynolds | TrustRadius Reviewer

PlanPlus

  • The synching did not always work well, especially for people on the road in remote areas.
  • Offline handling needs to be easier and faster.
  • Very complex CRM.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Usability

Navvia

Navvia 9.0
Based on 1 answer
Seems very easy to use. Basically if you are OK with Process flow diagramming then "the rest" is easy.
Steven McReynolds | TrustRadius Reviewer

PlanPlus

No score
No answers yet
No answers on this topic

Support Rating

Navvia

Navvia 9.0
Based on 1 answer
Someone always available .Regular check-ins.
Steven McReynolds | TrustRadius Reviewer

PlanPlus

No score
No answers yet
No answers on this topic

Alternatives Considered

Navvia

No answers on this topic

PlanPlus

Initially went with PlanPlus Online due to cost and ease of getting started, plus the team was extremely accessible. Once we grew and saw the value of the CRM we switched the whole company over to Salesforce so we could integrate all of our systems into one.
Jim Grauel, Jr. | TrustRadius Reviewer

Return on Investment

Navvia

  • Ensures that Process Production is more efficient.
  • Allows faster collaboration via Navvia and Company email.
Steven McReynolds | TrustRadius Reviewer

PlanPlus

  • Good ROI on our international team.
  • Very good to track records and faster sales success when discipline is followed.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Screenshots

Pricing Details

Navvia

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Navvia Editions & Modules

Additional Pricing Details

PlanPlus

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1,500*

* Up to 12 hours of Account Configuration Assistance Setup Include: Provision accounts and licenses (1hr), Kick-off Call (1 hr), and 10 additional hours of account configuration assistance to be used toward the following items, as needed by customers internal administrator: User Setup, Record Access, & Personal Preferences; Data Migration; Custom Fields & Page Layouts; Web-forms & Surveys; Views & Reports; Standard Sales Processes; Project Templates. Exact accomplishments may vary from this list based on Administrator's skills and requirements.

PlanPlus Editions & Modules

Edition
PlanPlus Online Planner Edition$69.991
PlanPlus Online Professional Edition$34.992
PlanPlus Online Business Edition$199.993
  1. Per/Year
  2. Per User per Month
  3. per 5 users/per month
Additional Pricing Details

Rating Summary

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