NebulaHex vs. Yellow.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NebulaHex
Score 0.0 out of 10
Small Businesses (1-50 employees)
NebulaHex is an AI agent platform for customer conversations. The platform connects AI agents to approved business systems so agents can retrieve current information and initiate permitted actions during customer interactions. Key Capabilities Connected-system access: NebulaHex integrates with CRM (customer relationship management), helpdesk, e-commerce, collaboration, and other operational systems. Subject to configured permissions,…
$55
per month per organization
Yellow.ai
Score 8.9 out of 10
N/A
yellow.ai (formerly Yellow Messenger) is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots. Combining AI and human intelligence to automate customer and employee experience, the company aims to democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation suite.N/A
Pricing
NebulaHexYellow.ai
Editions & Modules
Growth
$55
per month per Organization
Pro
$109
per month per Organization
Business
$219
per month per Organization
No answers on this topic
Offerings
Pricing Offerings
NebulaHexYellow.ai
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsCustom plans available with custom limits, SSO, SLA, dedicated support, and white-label options.Contact vendor for pricing information.
More Pricing Information
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NebulaHexYellow.ai
Small Businesses
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Medium-sized Companies
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Score 9.2 out of 10
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Enterprises
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User Ratings
NebulaHexYellow.ai
Likelihood to Recommend
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
NebulaHexYellow.ai
Likelihood to Recommend
NebulaHex
No answers on this topic
Yellow.ai
I guess well suited for all kinds of use cases, scenarios across the industry, geography, businesses, etc.
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Pros
NebulaHex
No answers on this topic
Yellow.ai
  • Web integrated chat bot
  • WhatsApp bot
  • Good support from YM team
  • Transparent dashboard for analysis
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Cons
NebulaHex
No answers on this topic
Yellow.ai
  • Shopping features in bot
  • pricing
  • app integration
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Alternatives Considered
NebulaHex
No answers on this topic
Yellow.ai
The main factor was use cases implemented elsewhere in the BFSI domain besides competitive cost & implementation timelines.
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Return on Investment
NebulaHex
No answers on this topic
Yellow.ai
  • Chatbot is another touch point for customer to do servicing of their loan.
  • The following are the benefits for the customers.
  • Avoid long wait times to reach agent.
  • Get quick and reliable and up to date information.
  • Easy and guided self-service journey.
  • Post-launch on 04-Jan-20, in one month we had around 28000 unique customers visiting the bot.
  • 24 X 7 availability.
  • Increased customer satisfaction.
  • Reduction in customer support manpower.
Read full review
ScreenShots

NebulaHex Screenshots

Screenshot of NebulaHex provides a unified, single dashboard to get all answers at first glance.Screenshot of where agents can be trained with both static and live knowledge.Screenshot of NebulaHex is an omni channel platform, connect it to your website and all the channels.Screenshot of NebulaHex offers native integrations with almost all the tools your team works with.