NetApp Cloud Insights vs. SolarWinds AppOptics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetApp Cloud Insights
Score 9.2 out of 10
N/A
NetApp Cloud Insights is an infrastructure monitoring tool that gives users visibility into their complete infrastructure. With Cloud Insights, users can monitor, troubleshoot and optimize all resources including public clouds and private data centers.N/A
SolarWinds AppOptics
Score 7.7 out of 10
N/A
SolarWinds AppOptics (formerly Librato) is an IT infrastructure monitoring service and APM, based on technology acquired by SolarWinds with Librato in 2015 to expand its cloud monitoring portfolio.N/A
Pricing
NetApp Cloud InsightsSolarWinds AppOptics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetApp Cloud InsightsSolarWinds AppOptics
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
NetApp Cloud InsightsSolarWinds AppOptics
Top Pros
Top Cons
Features
NetApp Cloud InsightsSolarWinds AppOptics
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
NetApp Cloud Insights
-
Ratings
SolarWinds AppOptics
6.8
30 Ratings
11% below category average
Application monitoring00 Ratings8.530 Ratings
Database monitoring00 Ratings7.528 Ratings
Threshold alerts00 Ratings6.426 Ratings
Predictive capabilities00 Ratings4.612 Ratings
Application performance management console00 Ratings7.126 Ratings
Collaboration tools00 Ratings5.914 Ratings
Out-of-the box templates to monitor applications00 Ratings6.020 Ratings
Application dependency mapping and thresholding00 Ratings6.518 Ratings
Virtualization monitoring00 Ratings7.313 Ratings
Server availability and performance monitoring00 Ratings8.123 Ratings
Server usage monitoring and capacity forecasting00 Ratings7.316 Ratings
IT Asset Discovery00 Ratings7.09 Ratings
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NetApp Cloud InsightsSolarWinds AppOptics
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Score 8.9 out of 10
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User Ratings
NetApp Cloud InsightsSolarWinds AppOptics
Likelihood to Recommend
8.2
(10 ratings)
7.9
(30 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Usability
8.2
(1 ratings)
9.6
(2 ratings)
Support Rating
8.4
(10 ratings)
9.0
(1 ratings)
Professional Services
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
NetApp Cloud InsightsSolarWinds AppOptics
Likelihood to Recommend
NetApp
For example, we had an application slowdown. It looked like the slowdown was storage. However, it was a malformed SQL query that no one realized was pulling data from the storage location that also housed the application. Cloud Insights saved us hours of downtime and frustration. Cloud Insights pinpointed which system was hogging resources. What makes Cloud Insights special is the way it looks at the data collected from the data sources. The insights it provides into the flow of data; sheds new light on how things work in your environment.
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SolarWinds
AppOptics is good for small to medium-sized organizations with less than 150 servers or less than 40 services to monitor. It performs well for this use case where people need to get an overview of application performance, and 95%ile data is okay. Somewhere every data point and every record is critical; it should be avoided.
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Pros
NetApp
  • The visibility and usage optimization are the most valuable features.
  • Ease to use for basic functionality.
  • It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis.
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SolarWinds
  • Request tracing with code profiling.
  • Automated alerting on latency and response codes for each API.
  • Low resource overhead while collecting data from our application servers.
  • Highly performant dashboard that enables us to make progress rapidly.
  • Very resilient. We have not seen a downtime in their service in the entire year that we have used them.
  • Identify database and cache requests that are taking longer than expected
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Cons
NetApp
  • Need to add more cloud resources for optimization, as many are still not compatible
  • Data retention time is limited.
  • Premium subscription is costly.
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SolarWinds
  • The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages.
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Likelihood to Renew
NetApp
No answers on this topic
SolarWinds
We have been using AppOptics for over 3.5 years and expect to continue to renew it for the foreseeable future
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Usability
NetApp
I have been extremely happy with its usability. You can take thins as they are out of the box and it is useful. You can carry it as far as you want to go and every step you take improves your ROI.
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SolarWinds
As far a usability is concerned for AppOptics, it is just as matter of few minutes away even if you start from scratch, as all you need to do is register on the site and you will get the URL and password. And after this all you have to do is follow the instruction, as per the configuration wizard (tool tip) within the console for various technology such as SQL, IIS, .NET
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Support Rating
NetApp
  1. It's very easy to contact the customer support service, and they seem to be very happy to help at any time.
  2. Timeliness of the support's response. Support is very active when responding to the customer's complaint or queries.
  3. Technical support always provided the solutions to the problems encountered.
  4. Overall customer support quality is good.
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SolarWinds
Solarwinds AppOptics is rated as 9 out of 10 and the reason is there are still few areas where AppOptics needs to improve such as Service Now Integration, GCP Cloud Support, Better Dashboard visualization for application transactions flow. Other than these feature everything is there in AppOptics and that's a reason given 9 points out of 10.
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Alternatives Considered
NetApp
For a while, we were using Zabbix to monitor our Kubernetes applications and microservices on our infrastructure in more than one public cloud platform. Cloud Insights has much better visualized dashboards. In addition, despite such a large number of quality features, it's still priced competitively.
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SolarWinds
What we found positive in AppOptics from others is:
  • Easy to install and manage.
  • Various stack support.
  • Point to point deep-dive metrics and correlation.
  • Metrics like DB connection, query analysis, latency in API calls, and other connections, response codes for various APIs, etc are the key ones in our case, which AppOptics provides efficiently.
  • Alerts can be sent on different channels.
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Professional Services
NetApp
Once you install the acquisition unit and start collecting data, you can immediately begin using it. It is very self-explanatory and helpful. I could have used Cloud Insights without working with the NetApp Cloud Insights support team. I am glad I engaged them though. They helped me carry Cloud Insights to a new level and it fast-tracked the process that would have taken me time to complete.
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SolarWinds
No answers on this topic
Return on Investment
NetApp
  • Performance and security have improved
  • Cloud Secure lets you get real-time alerts on any security breach, like a ransomware attack or something similar
  • You can easily notice if something weird is happening on the cloud and later prevent that
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SolarWinds
  • Application monitoring troubleshooting became more accurate. Accurate results save more man-hours of manual troubleshooting.
  • As Realtime monitoring and alerts provide more flexibility, downtime can be minimized and Accurate Root causes can be provided.
  • Dashboards can be useful for making future strategy based on trends.
  • Installation and integration is easy.
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ScreenShots

NetApp Cloud Insights Screenshots

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SolarWinds AppOptics Screenshots

Screenshot of AppOptics Home ScreenScreenshot of AppOptics DashboardScreenshot of AppOptics TracesScreenshot of AppOptics Trace Root CauseScreenshot of AppOptics InfrastructureScreenshot of Host Heat Map