What users are saying about
25 Ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

NetApp SnapMirror

NetApp SnapMirror is a no-brainer when it comes to retaining an offsite backup for disaster recovery purposes. The backbone of the product is the Snapshot technology built into NetApp technology. In my experience, the Snapshot/SnapMirror software has been flawless and very dependable. The only piece that I can see adding in the future is potentially connecting SnapMirror to the cloud as an additional backup destination.
Brandon Burch | TrustRadius Reviewer

VMware SRM

It's quite well suited for a medium to large size VMWare virtualization infrastructure where your production infrastructure can be failed over to a disaster recovery site. There are other cheaper options for a smaller budget business. Also, for a non mission critical virtual infrastructure, you can simply use VM backups such as Veeam backups for restoring failed VMs
Ravinder Gupta | TrustRadius Reviewer

Pros

NetApp SnapMirror

  • Disaster Recovery and Business Continuity are strong areas where NetApp SnapMirror exceeds by providing multiple recovery options without the need for additional software or degrading network performance.
Anonymous | TrustRadius Reviewer

VMware SRM

  • Easy configuration and setup.
  • Testing of a particular VM or datastore with several VMs is easy.
  • Auto configuration of IPs makes the process even easier.
Anonymous | TrustRadius Reviewer

Cons

NetApp SnapMirror

  • The volume size on the destination partner always has to be bigger than the source. This can get annoying. Not sure if they have made this automatic in future releases.
  • When you break a SnapMirror to use the destination volume you have to redirect all requests to the new volume. This isn't really a con but it is something you need to think about.
Brandon Burch | TrustRadius Reviewer

VMware SRM

  • It’s unfortunate, but more and more, the quality of VMware’s products and the technical support teams behind them has degraded significantly. We have opened several support requests within the last few months and ended up resolving a large majority ourselves due to the poor performance of their remote teams.
  • VMware is suffering from the same illness that’s affecting multiple U.S. technology firms, in that their focus has shifted completely away from their customers and moved to pleasing investors. In doing so, clients suffer because they do not get properly tested products and the support teams behind them are very weak and overwhelmed.
  • We worked close to a month trying to get SRM V6.5 to work. We have worked with many previous versions of SRM in the past while using HP EVAs, NetApps and Hitachi arrays, and we can honestly say that we are greatly disappointed with this release and the company.
  • We escalated right up to engineering, but their response times were brutally slow; the technicians were juniors at best.
  • As a technology leader, the last thing you want during a DR is to be dealing with a company that just can't deliver. SRM is not cheap, and you would expect much better products and support from VMware.
  • If you are comparing products, try other companies like Veeam... We ended up using them instead, the setup and execution was easy and seamless, and they answered all our questions quickly and efficiently. They actually do care about their clients.
Alejandro Contreras | TrustRadius Reviewer

Likelihood to Renew

NetApp SnapMirror

No score
No answers yet
No answers on this topic

VMware SRM

VMware SRM 10.0
Based on 1 answer
- easy to set up - easy to protect critical servers in case of disaster
Abhishek Thakor | TrustRadius Reviewer

Usability

NetApp SnapMirror

No score
No answers yet
No answers on this topic

VMware SRM

VMware SRM 9.0
Based on 1 answer
VMWare SRM is very easy to use and configure. You don't have to be a virtualization expert to learn SRM configuration and execution.
Ravinder Gupta | TrustRadius Reviewer

Support Rating

NetApp SnapMirror

NetApp SnapMirror 10.0
Based on 1 answer
NetApp support has always been great. With the NetApp Auto-support system/web portal, the visibility into your NetApp storage is incredible. There have been times when I've been contacted by them for an issue that I haven't even discovered yet. For example, I received a call 20 minutes after a drive failed in our filer. I hadn't checked my email at that time and therefore didn't see the alert.
Brandon Burch | TrustRadius Reviewer

VMware SRM

VMware SRM 7.0
Based on 2 answers
Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.
Ravinder Gupta | TrustRadius Reviewer

Alternatives Considered

NetApp SnapMirror

Over the years we have transitioned to NetApp SnapMirror for all our storage needs. However, due to the short life cycle of support, it is cost prohibitive to maintain after support is ended. The main reason we have liked NetApp SnapMirror due to the many options and standardized management capabilities and flexible options for provisioning and setup of storage.
Anonymous | TrustRadius Reviewer

VMware SRM

Entertained Veeam, however with SRM's tight integration and "brand" it was an easy decision. The cost for a 25 server license also weighed in the decision for using a VMware product. Plus I am a VMware fan and feel this option to go with SRM will transcend jobs.
Dan Forlano | TrustRadius Reviewer

Return on Investment

NetApp SnapMirror

  • Great for Growth and the price points are not bad. My IT Dept relies on NetApp SnapMirror as our primary leg in BCDR for data replication as well as application and data protection integration capabilities.
  • Short SDLC and Support Cycle
  • Support is desirable
  • Stable and flexible
Anonymous | TrustRadius Reviewer

VMware SRM

  • The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster.
  • We've been only running for 4 months and haven't had to use SRM.
Dan Forlano | TrustRadius Reviewer

Pricing Details

NetApp SnapMirror

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware SRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison