NetApp SnapMirror vs. VMware Site Recovery Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetApp SnapMirror
Score 9.2 out of 10
N/A
NetApp offers SnapMirror, a data replication option.N/A
VMware SRM
Score 8.5 out of 10
N/A
VMware's Site Recovery Manager (VMware SRM) is a disaster recovery option.N/A
Pricing
NetApp SnapMirrorVMware Site Recovery Manager
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetApp SnapMirrorVMware SRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
NetApp SnapMirrorVMware Site Recovery Manager
Top Pros
Top Cons
User Ratings
NetApp SnapMirrorVMware Site Recovery Manager
Likelihood to Recommend
9.5
(4 ratings)
7.3
(7 ratings)
Likelihood to Renew
9.0
(1 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
10.0
(2 ratings)
7.0
(4 ratings)
User Testimonials
NetApp SnapMirrorVMware Site Recovery Manager
Likelihood to Recommend
NetApp
NetApp SnapMirror is a no-brainer when it comes to retaining an offsite backup for disaster recovery purposes. The backbone of the product is the Snapshot technology built into NetApp technology. In my experience, the Snapshot/SnapMirror software has been flawless and very dependable. The only piece that I can see adding in the future is potentially connecting SnapMirror to the cloud as an additional backup destination.
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VMware
It's quite well suited for a medium to large size VMWare virtualization infrastructure where your production infrastructure can be failed over to a disaster recovery site. There are other cheaper options for a smaller budget business. Also, for a non mission critical virtual infrastructure, you can simply use VM backups such as Veeam backups for restoring failed VMs
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Pros
NetApp
  • Ease of use.
  • Reliable.
  • Efficient.
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VMware
  • Easy configuration and setup.
  • Testing of a particular VM or datastore with several VMs is easy.
  • Auto configuration of IPs makes the process even easier.
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Cons
NetApp
  • Cascade SnapMirror.
  • Broader bandwidth.
  • High resiliency.
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VMware
  • It’s unfortunate, but more and more, the quality of VMware’s products and the technical support teams behind them has degraded significantly. We have opened several support requests within the last few months and ended up resolving a large majority ourselves due to the poor performance of their remote teams.
  • VMware is suffering from the same illness that’s affecting multiple U.S. technology firms, in that their focus has shifted completely away from their customers and moved to pleasing investors. In doing so, clients suffer because they do not get properly tested products and the support teams behind them are very weak and overwhelmed.
  • We worked close to a month trying to get SRM V6.5 to work. We have worked with many previous versions of SRM in the past while using HP EVAs, NetApps and Hitachi arrays, and we can honestly say that we are greatly disappointed with this release and the company.
  • We escalated right up to engineering, but their response times were brutally slow; the technicians were juniors at best.
  • As a technology leader, the last thing you want during a DR is to be dealing with a company that just can't deliver. SRM is not cheap, and you would expect much better products and support from VMware.
  • If you are comparing products, try other companies like Veeam... We ended up using them instead, the setup and execution was easy and seamless, and they answered all our questions quickly and efficiently. They actually do care about their clients.
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Likelihood to Renew
NetApp
Very well versed and a good product to deal with downtime to recover from the failure is pretty good. Also, NetApp's engagement on Incident calls is very professional and humble. I would give a 100% rating to this product as I have been working on this for the past 5 years. It is stable, fast and highly reliable
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VMware
- easy to set up - easy to protect critical servers in case of disaster
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Usability
NetApp
No answers on this topic
VMware
VMWare SRM is very easy to use and configure. You don't have to be a virtualization expert to learn SRM configuration and execution.
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Support Rating
NetApp
NetApp support has always been great. With the NetApp Auto-support system/web portal, the visibility into your NetApp storage is incredible. There have been times when I've been contacted by them for an issue that I haven't even discovered yet. For example, I received a call 20 minutes after a drive failed in our filer. I hadn't checked my email at that time and therefore didn't see the alert.
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VMware
Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.
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Alternatives Considered
NetApp
Over the years we have transitioned to NetApp SnapMirror for all our storage needs. However, due to the short life cycle of support, it is cost prohibitive to maintain after support is ended. The main reason we have liked NetApp SnapMirror due to the many options and standardized management capabilities and flexible options for provisioning and setup of storage.
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VMware
Entertained Veeam, however with SRM's tight integration and "brand" it was an easy decision. The cost for a 25 server license also weighed in the decision for using a VMware product. Plus I am a VMware fan and feel this option to go with SRM will transcend jobs.
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Return on Investment
NetApp
  • NetApp SnapMirror has allowed us to recover critical data in a timely manner on multiple occasions.
  • We have been able to decrease our RPO objectives.
  • We have been able to decrease our DR costs as well.
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VMware
  • The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster.
  • We've been only running for 4 months and haven't had to use SRM.
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