Independently Invited by TrustRadius
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
![]() NextBee | Score8.4 out of 10 | N/A | NextBee headquartered in California offers a referral marketing and customer loyalty platform supporting incentive management with rules configurator and reward distribution, and program management console with segmentation and campaign analytics. | $149 per user/per month |
SmartCustomer | Score7.6 out of 10 | N/A | Founded in 2006 as Sitejabber, SmartCustomer is a reviews platform that helps businesses elevate their online reputation and visibility. Brands can use SmartCustomer to source feedback and surface reviews across various channels, resulting in expanded reach and business growth, with connections based on trust and confidence. SmartCustomer states that their review platform is both funded by the US government’s National Science Foundation and an official Google review partner. | N/A |
| NextBee | SmartCustomer | |||||||||||||||
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| Editions & Modules |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| NextBee | SmartCustomer | |
|---|---|---|
| Considered Both Products | ![]() No answer on this topic | |
| Key User Insights | ||
| Would buy again | ||
100% Would buy again 7 Answers | No answers on this topic | |
| Delivers good value for the price | ||
100% Delivers good value for the price 7 Answers | No answers on this topic | |
| Happy with the feature set | ||
100% Happy with the feature set 7 Answers | No answers on this topic | |
| Lived up to sales and marketing promises | ||
100% Lived up to sales and marketing promises 7 Answers | No answers on this topic | |
| Implementation went as expected | ||
100% Implementation went as expected 6 Answers | No answers on this topic | |
| NextBee | SmartCustomer | |
|---|---|---|
| Small Businesses | No answers on this topic | Trustpilot Score6.8 out of 10 |
| Medium-sized Companies | No answers on this topic | PowerReviews Score7.8 out of 10 |
| Enterprises | No answers on this topic | Bazaarvoice Score7.6 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| NextBee | SmartCustomer | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 9.2 |
| NextBee | SmartCustomer | |
|---|---|---|
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