Nextiva Customer Experience vs. Verint Voice of the Customer
Nextiva Customer Experience vs. Verint Voice of the Customer
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nextiva Customer Experience | N/A | Nextiva centralizes customer information by giving key teams access to customer interactions, history, and call transcriptions with their customer experience plugin. By uploading contacts from systems like Google Contacts or Microsoft Outlook, Nextiva brings talk, text, chat, and video together in a single place and enables users to send automatic surveys after any interaction with customers. Responses are displayed directly in the continuous conversation. The plugin also displays real-time… | N/A | |
Verint Voice of the Customer | N/A | Verint® Experience Management™ empowers CX Leaders to optimize customer experiences in real-time. With Verint Experience Management, companies can listen everywhere, act immediately, and analyze. Verint offers prescriptive XM solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences. | N/A |
Nextiva Customer Experience | Verint Voice of the Customer | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Nextiva Customer Experience | Verint Voice of the Customer | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Nextiva Customer Experience | Verint Voice of the Customer | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nextiva Customer Experience | Verint Voice of the Customer | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.5 (8 ratings) |
Likelihood to Renew | - (0 ratings) | 9.7 (2 ratings) |
Usability | - (0 ratings) | 8.6 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (3 ratings) |
Nextiva Customer Experience | Verint Voice of the Customer | |
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Likelihood to Recommend | Nextiva | Verint |
Pros | Nextiva No answers on this topic | Verint |
Cons | Nextiva No answers on this topic | Verint |
Likelihood to Renew | Nextiva No answers on this topic | Verint |
Usability | Nextiva No answers on this topic | Verint |
Support Rating | Nextiva No answers on this topic | Verint |
Alternatives Considered | Nextiva | Verint |
Return on Investment | Nextiva No answers on this topic | Verint |
ScreenShots |