Nextiva Contact Center vs. Puzzel Contact Centre Solution
Nextiva Contact Center vs. Puzzel Contact Centre Solution
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user | |
Puzzel Contact Centre Solution | N/A | Puzzel, headquartered in Oslo, offers their Contact Centre Solution, providing a cloud-based ominchannel (e.g. messaging, voice, email, web chat, etc.) platform designed to support customer interactions for companies of all sizes. | N/A |
Nextiva Contact Center | Puzzel Contact Centre Solution | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Nextiva Contact Center | Puzzel Contact Centre Solution | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Nextiva Contact Center | Puzzel Contact Centre Solution | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nextiva Contact Center | Puzzel Contact Centre Solution | |
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Likelihood to Recommend | 9.1 (31 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Nextiva Contact Center | Puzzel Contact Centre Solution | |
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Likelihood to Recommend | Nextiva | Puzzel No answers on this topic |
Pros | Nextiva | Puzzel No answers on this topic |
Cons | Nextiva | Puzzel No answers on this topic |
Likelihood to Renew | Nextiva | Puzzel No answers on this topic |
Support Rating | Nextiva | Puzzel No answers on this topic |
Alternatives Considered | Nextiva | Puzzel No answers on this topic |
Return on Investment | Nextiva | Puzzel No answers on this topic |
ScreenShots |