Nextpoint vs Nuix Discover (formerly Ringtail)

In my opinion, Nextpoint is best suited for small or mid-sized firms that want to bring the e-discovery process in-house, whether to save costs (if on contingency), to earn additional revenue (if billing client for e-discovery), or just to be able to control in real time what goes on inside the software. Nextpoint is also good for firms that want to cap their e-discovery costs. Nextpoint is one of the few e-discovery platforms that charge flat fees instead of per-gigabyte, the latter of which can spiral out of control price wise.For big firms with dedicated in-house e-discovery personnel, Nextpoint may not be the best choice because what you gain in simplicity, you do lose a bit in functionality. There are other, slightly more robust e-discovery products on the marketplace.

It is a great litigation review platform.

The basic package does not include support other than general issues and the help content is not very helpful. The next level has committed and dedicated resources which would provide a better rating here but for the basic package, the support is lacking which makes it a difficult starting option and as a result, you then miss out on the pricing benefits.