Nimble vs. Talisma Social CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nimble
Score 7.5 out of 10
N/A
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$15
per month
Talisma Social CRM
Score 3.5 out of 10
N/A
Talisma Social CRM is a customer relationship management (CRM) software with features such as customer retention, targeted marketing campaigns, and social media monitoring and listening.N/A
Pricing
NimbleTalisma Social CRM
Editions & Modules
Business
$19.00
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
NimbleTalisma Social CRM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
NimbleTalisma Social CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Nimble
8.5
30 Ratings
10% above category average
Talisma Social CRM
5.6
1 Ratings
31% below category average
Customer data management / contact management9.429 Ratings8.01 Ratings
Workflow management8.528 Ratings6.01 Ratings
Territory management8.724 Ratings6.01 Ratings
Opportunity management8.228 Ratings4.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.429 Ratings3.01 Ratings
Contract management8.523 Ratings4.01 Ratings
Quote & order management6.821 Ratings5.01 Ratings
Interaction tracking9.227 Ratings9.01 Ratings
Channel / partner relationship management8.126 Ratings5.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Nimble
8.2
22 Ratings
9% above category average
Talisma Social CRM
4.7
1 Ratings
45% below category average
Case management8.022 Ratings3.01 Ratings
Call center management8.320 Ratings5.01 Ratings
Help desk management8.321 Ratings6.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Nimble
8.7
27 Ratings
14% above category average
Talisma Social CRM
4.0
1 Ratings
61% below category average
Lead management8.426 Ratings5.01 Ratings
Email marketing9.026 Ratings3.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Nimble
8.2
29 Ratings
8% above category average
Talisma Social CRM
6.0
1 Ratings
23% below category average
Task management8.529 Ratings7.01 Ratings
Billing and invoicing management8.518 Ratings4.01 Ratings
Reporting7.725 Ratings7.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Nimble
8.9
27 Ratings
16% above category average
Talisma Social CRM
5.7
1 Ratings
28% below category average
Forecasting8.923 Ratings5.01 Ratings
Pipeline visualization8.827 Ratings3.01 Ratings
Customizable reports9.023 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Nimble
8.6
29 Ratings
13% above category average
Talisma Social CRM
6.3
1 Ratings
18% below category average
Custom fields9.029 Ratings9.01 Ratings
Custom objects8.322 Ratings8.01 Ratings
Scripting environment8.518 Ratings3.01 Ratings
API for custom integration8.820 Ratings5.01 Ratings
Security
Comparison of Security features of Product A and Product B
Nimble
9.3
26 Ratings
11% above category average
Talisma Social CRM
5.5
1 Ratings
41% below category average
Single sign-on capability9.324 Ratings2.01 Ratings
Role-based user permissions9.224 Ratings9.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Nimble
8.4
29 Ratings
15% above category average
Talisma Social CRM
4.0
1 Ratings
58% below category average
Social data8.529 Ratings5.01 Ratings
Social engagement8.429 Ratings3.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Nimble
8.8
25 Ratings
21% above category average
Talisma Social CRM
3.5
1 Ratings
68% below category average
Marketing automation8.725 Ratings4.01 Ratings
Compensation management8.919 Ratings3.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Nimble
8.3
27 Ratings
10% above category average
Talisma Social CRM
4.0
1 Ratings
61% below category average
Mobile access8.327 Ratings4.01 Ratings
Best Alternatives
NimbleTalisma Social CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NimbleTalisma Social CRM
Likelihood to Recommend
8.5
(33 ratings)
4.0
(1 ratings)
Likelihood to Renew
8.3
(2 ratings)
-
(0 ratings)
Usability
8.5
(19 ratings)
-
(0 ratings)
Support Rating
9.8
(19 ratings)
-
(0 ratings)
User Testimonials
NimbleTalisma Social CRM
Likelihood to Recommend
Nimble
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
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Talisma Corporation
If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
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Pros
Nimble
  • Importing contacts in the CRM is very much consist of easy steps.
  • It allows me to create, edit and view contacts records anywhere from the web.
  • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
  • it is playing an excellent role in managing our all relations.
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Talisma Corporation
  • Tracks information.
  • Sorts and categorizes data.
  • A lot of flexibility.
Read full review
Cons
Nimble
  • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
  • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
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Talisma Corporation
  • Not easy to use.
  • Takes a lot of time to understand the basics.
  • Issues with data and lists.
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Likelihood to Renew
Nimble
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
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Talisma Corporation
No answers on this topic
Usability
Nimble
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
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Talisma Corporation
No answers on this topic
Support Rating
Nimble
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
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Talisma Corporation
No answers on this topic
Alternatives Considered
Nimble
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
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Talisma Corporation
Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
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Return on Investment
Nimble
  • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
  • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
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Talisma Corporation
  • Positive: It has helped find new leads.
  • Positive: It has helped run reports.
  • Negative: It has taken a lot of time to manage.
Read full review
ScreenShots