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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nimble

    Score7.5 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Pricing
    Nimble
    Editions & Modules
    Business
    $19.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Nimble
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Nimble
    Considered Both Products
    Nimble
    Chose Nimble
    I used to use Workdesk and it was fantastic, you could easily work out what was needed and help desk would support you not just give you the tips to read.
    Incentivized
    Chose Nimble
    To help track products for the most demanding clients, Nimble has been an inspiration. With this tool, we can easily manage our customers and leads. This tool has many themes and templates for sending emails and notifications. In contrast to other CRM programs, Nimble is a …
    Incentivized
    Chose Nimble
    I believe that Nimble is a Customer Relationship Management (CRM) Software that is beyond conventionalism. I feel that when a business will implement Nimble’s channel then you will be able to have much more professional access to customer contact. I would say it is one of the …
    Incentivized
    Chose Nimble
    I really like Nimble because it has always been influential and inspiring in fostering product tracking for the most influential and demanding clients. Other than that, Nimble has allowed me in choosing the correct moment to intervene and offer the required information to …
    Incentivized
    Chose Nimble
    I cannot regard Salesforce as a perfect tool for CRM. I found Salesforce lacks many important features that we were looking for. Moreover, [the] email marketing feature of Salesforce wasn’t working well and I didn’t like that feature. But on the other side, the email marketing …
    Incentivized
    Chose Nimble
    CRM tools need to be proactive, but unfortunately Agile didn’t fit well with our business demands, and we found Agile buggy and sometimes it results in slowing down our system, so that was a big issue for us. Luckily with Nimble, we haven't faced any such issue and it fit well …
    Incentivized
    Chose Nimble
    Nimble is best of all. It has more reliable features than Freshdesk. I was using a lot of contact software for organization and it easily integrated with them effectively. Easily integrate with Google products, outlook and email
    Incentivized
    Chose Nimble
    Nimble is mainly used for contact management and email tracking, linking companies and people into a single database, and using the database as a communication panel.
    Incentivized
    Chose Nimble
    Nimble was either on par or much better than most platforms we evaluated in the initial stage of shortlisting the top 2 or 3 platforms.
    Incentivized
    Chose Nimble
    Nimble has a straightforward setup, [is] easy to use, and has a fast and intuitive interface. This was the plus point for their choice.
    Incentivized
    Chose Nimble
    It has all the necessary tools in different areas; we can have specific monitoring, sales, and advertising goals.
    Incentivized
    Chose Nimble
    Nimble has given me the tools I need to get the data from potential customers and use it to transform them into potential customers.
    Incentivized
    Chose Nimble
    NONE
    Incentivized
    Chose Nimble
    Nimble is a good CRM for someone who wants to use it for what it can do out of the box. Someone who doesn't need social media links in the client records. If you want to customize a CRM to look and feel like you want it to, I'd suggest you go someplace else. Nimble does not …
    Incentivized
    Chose Nimble
    Nimble is more cost effective than both. Easier to use than Salesforce. It's built for the user and the person in the customer facing role to make their lives easier. The others are built for making managers lives easier and can get frustrating for end users.
    Incentivized
    Chose Nimble
    I think they are neck in neck. Nimble might be cheaper and their customer support might be just a smidge better. I would be happy with both products.
    Incentivized
    Chose Nimble
    Nimble is much better than Salesmate as it's user interface having many features and helping me to manage all day-to-day activities easily without any interruption.
    Incentivized
    Chose Nimble
    Both Insightly and HubSpot are very capable systems in terms of CRM capabilities. However, Nimble is indispensable to us for its data enrichment feature that gives us the advantage of intel that is crucial for getting responses from our email campaigns We love how smart the …
    Incentivized
    Chose Nimble
    I haven't used another CRM for at least 8 years. While I keep up to date on key CRMs, I feel it would be unfair to Nimble and the other CRMs of me to compare them here.
    Incentivized
    Chose Nimble
    Every CRM has about 80% of what I need so there is always a few details that don't work exactly how we need them.
    Incentivized
    Chose Nimble
    I selected Nimble for the group message integration and social media integration. The other tools that I looked at had restrictions that kept me from the ease of managing my customers. Prospecting is a big part of my business, and having the triggers for contact from Nimble is …
    Incentivized
    Chose Nimble
    Google Apps combined with Communication History and the Social portion of Nimble places it in a category by itself, in my opinion.
    It is very cost effective.
    I have found other tools cannot compete on pricing and the social aspect.
    Incentivized
    Chose Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we …
    Incentivized
    Chose Nimble
    We checked out Hubspot CRM. You get a lot for free from them but it seems that to get the functions contained in Nimble you'd have to spend 2X per user to get the sales pro. To get the marketing aspects you'd really need the HS marketing package which is far more expensive than …
    Incentivized
    Chose Nimble
    See my previous comments in my first answer. I've detailed this answer with a comparison of Insightly vs Nimble.
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    17 Answers
    Features
    Nimble
    Sales Force Automation
    Comparison of Sales Force Automation features of Nimble
    Feature
    Nimble
    8.5
    30 Ratings
    8% above category average
    Customer data management / contact management9.529 Ratings
    Workflow management8.428 Ratings
    Territory management8.724 Ratings
    Opportunity management8.128 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.429 Ratings
    Contract management8.523 Ratings
    Quote & order management6.621 Ratings
    Interaction tracking9.227 Ratings
    Channel / partner relationship management8.126 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Nimble
    Feature
    Nimble
    8.1
    22 Ratings
    5% above category average
    Case management7.922 Ratings
    Call center management8.220 Ratings
    Help desk management8.321 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Nimble
    Feature
    Nimble
    8.7
    27 Ratings
    12% above category average
    Lead management8.426 Ratings
    Email marketing9.026 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Nimble
    Feature
    Nimble
    8.2
    29 Ratings
    6% above category average
    Task management8.529 Ratings
    Billing and invoicing management8.418 Ratings
    Reporting7.725 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Nimble
    Feature
    Nimble
    8.9
    27 Ratings
    15% above category average
    Forecasting8.923 Ratings
    Pipeline visualization8.827 Ratings
    Customizable reports9.023 Ratings
    Customization
    Comparison of Customization features of Nimble
    Feature
    Nimble
    8.6
    29 Ratings
    12% above category average
    Custom fields9.029 Ratings
    Custom objects8.322 Ratings
    Scripting environment8.518 Ratings
    API for custom integration8.820 Ratings
    Security
    Comparison of Security features of Nimble
    Feature
    Nimble
    9.3
    26 Ratings
    10% above category average
    Single sign-on capability9.424 Ratings
    Role-based user permissions9.324 Ratings
    Social CRM
    Comparison of Social CRM features of Nimble
    Feature
    Nimble
    8.4
    29 Ratings
    11% above category average
    Social data8.429 Ratings
    Social engagement8.429 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Nimble
    Feature
    Nimble
    8.8
    25 Ratings
    15% above category average
    Marketing automation8.725 Ratings
    Compensation management8.919 Ratings
    Platform
    Comparison of Platform features of Nimble
    Feature
    Nimble
    8.3
    27 Ratings
    9% above category average
    Mobile access8.327 Ratings
    Best Alternatives
    Nimble
    Small Businesses
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternatives
    User Ratings
    Nimble
    Likelihood to Recommend
    7.0
    (33 ratings)
    Likelihood to Renew
    7.0
    (3 ratings)
    Usability
    8.0
    (19 ratings)
    Support Rating
    9.8
    (19 ratings)
    User Testimonials
    Nimble
    Likelihood to Recommend
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Pros
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Cons
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Likelihood to Renew
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Usability
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    Support Rating
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
    Read full review
    Alternatives Considered
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
    Read full review
    Return on Investment
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
    ScreenShots