What users are saying about
45 Ratings
45 Ratings
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Score 8.9 out of 101

Likelihood to Recommend

Nimble

Nimble is well suited for businesses with up 50 employees wanting to ensure that their users can see all contact with a person in the database, whether they are using a desktop, notebook or mobile device. This helps to build better relationships with contacts and answer questions.Nimble is easy to integrate with 150+ apps due to PieSync being its native 2-way sync integration tool. This reduces duplication of data and saves time in its management. It also helps with businesses looking to integrate with tools like Xero or Quickbooks accounting, and with marketing automation tools like 366 Degrees and Mailchimp.It's perhaps not ideal for businesses wanting to segregate data between divisions or business units. However, this can be managed by taking subscriptions under different business units and the addition of staff subscriptions.
Ross Keating profile photo

Feature Rating Comparison

Sales Force Automation

Nimble
7.8
Customer data management / contact management
Nimble
9.4
Workflow management
Nimble
8.4
Territory management
Nimble
6.5
Opportunity management
Nimble
8.4
Integration with email client (e.g., Outlook or Gmail)
Nimble
9.1
Contract management
Nimble
5.9
Quote & order management
Nimble
5.8
Interaction tracking
Nimble
9.3
Channel / partner relationship management
Nimble
7.7

Customer Service & Support

Nimble
9.6
Case management
Nimble
9.7
Call center management
Nimble
9.5
Help desk management
Nimble
9.5

Marketing Automation

Nimble
8.0
Lead management
Nimble
8.4
Email marketing
Nimble
7.5

CRM Project Management

Nimble
6.4
Task management
Nimble
8.2
Billing and invoicing management
Nimble
4.1
Reporting
Nimble
6.8

CRM Reporting & Analytics

Nimble
7.8
Forecasting
Nimble
8.3
Pipeline visualization
Nimble
8.5
Customizable reports
Nimble
6.4

Customization

Nimble
7.2
Custom fields
Nimble
8.7
Custom objects
Nimble
7.7
Scripting environment
Nimble
5.5
API for custom integration
Nimble
6.7

Security

Nimble
7.6
Single sign-on capability
Nimble
9.1
Role-based user permissions
Nimble
6.1

Social CRM

Nimble
9.2
Social data
Nimble
9.4
Social engagement
Nimble
9.0

Integrations with 3rd-party Software

Nimble
7.2
Marketing automation
Nimble
8.0
Compensation management
Nimble
6.3

Platform

Nimble
8.7
Mobile access
Nimble
8.7

Pros

Nimble

  • The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
  • The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.
Chuck Royer profile photo

Cons

Nimble

  • The only area that has been a piece lacking was with more integrations with other cloud-based applications like Constant Contact, QuickBooks online, and more. As of a few weeks ago, this entire missing piece was remedied by having PieSync become a major addition to Nimble as an add-on application that handles all of the two-way syncing we were looking for. More integrations as being added within PieSync every week.
Chuck Royer profile photo

Likelihood to Renew

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart profile photo

Usability

Nimble

Nimble 9.1
Based on 1 answer
In terms of ease of use, this is a very intuitive system to get around in today. I have used many contact management systems over the years and this one is quite nicely laid out and easy to navigate for sales people and managers in the field to get data and use it to manage the insights found in the system.
Chad Stewart profile photo

Support

Nimble

Nimble 7.3
Based on 1 answer
I have not used the support enough to give them a higher rating. But, they have not disappointed
Chad Stewart profile photo

Alternatives Considered

Nimble

Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation.The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
Chuck Royer profile photo

Return on Investment

Nimble

  • Once you find relevant prospects, Nimble helps you engage them in meaningful conversations, and transform them into long-term customers.
  • - Instantly respond to business-relevant conversations or set tasks to follow up later
  • - Add relevant prospects to Nimble with one click or share them with your team
  • - Using the Nimble Prospector within the Nimble Contact Widget within Mozilla Firefox, Google Chrome, and Apple Safari browsers or add-ins for Microsoft Outlook, Google Contacts, other contact tools I can continually gain the most current email addresses, mailing addresses, social media accounts, and website information with one click in the widget
  • Nimble puts all of my contacts, tasks, events, emails and the most popular social streams (LinkedIn, Facebook and Twitter) in one single place.
  • - Manage all of my business contacts on an easy-to-navigate screen
  • - Receive all of my emails, tweets and status updates in one inbox
  • - Connect my contacts to new events and tasks with a single click
  • - Be reminded every day on the Nimble Home Dashboard of important engagement opportunities and continual reminders of contacts that need follow-up each week, month, quarter or year
Chuck Royer profile photo

Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

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