Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
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| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Nimble has proven to be invaluable for businesses in managing contacts and improving customer relationships. Users have praised its ability to gather and customize information about clients to meet their specific needs. By integrating with other email tools and social networks, Nimble allows users to keep track of potential customer opportunities and enhance their marketing efforts. The software is widely used by marketing departments to identify prospects and foster better business relationships. Additionally, Nimble's stability and efficiency in managing customer interactions have allowed organizations to provide timely attention and support without neglecting other important activities. With its user-friendly interface and integration with popular platforms like Microsoft 365 and Google Workspace, Nimble has significantly improved business processes by organizing social media and content marketing contacts in a single database. Whether it's tracking leads, managing sales, or nurturing campaigns, Nimble provides a comprehensive CRM solution that meets the needs of small and medium-sized enterprises as well as individuals within organizations.
Valuable Email Marketing Tool: Users have found Nimble to be a valuable tool for email marketing, as it effectively organizes all client information and contacts in one centralized place. This feature has saved users time and allowed for better management of their marketing efforts.
Beneficial Reports: Reviewers highly appreciate Nimble's elaborate and beneficial reports that provide valuable insights for making informed decisions and improving marketing strategies. The availability of these reports is seen as a strength by users.
Efficient Task Management: Nimble's task management feature is highlighted by multiple reviewers as a strength. Users find it extremely helpful in properly managing projects and staying organized, which greatly contributes to their overall productivity.
Tricky and Confusing User Interface: Some users have found Nimble's user interface to be slightly tricky and confusing, particularly for those who are not familiar with it.
Limited Mobile App Functionality and Lack of Office 365 Integration: The pricing and costs of Nimble are not satisfactory for some users, especially due to the limited functionality of its mobile app and the lack of integration with Office 365.
Basic Sales Pipeline Feature in Need of Improvement: Users have expressed dissatisfaction with the sales pipeline feature of Nimble, considering it to be basic and in need of improvement.
Users often recommend Nimble for its affordability and suitability for small businesses with a limited budget. They appreciate the tutorial videos that aid in easy learning and highlight Nimble's ability to update contacts through social media platforms and emails, saving time and improving communication with customers. Users also emphasize the importance of integrating Nimble with social networks for effective contact management. Additionally, users recommend Nimble for its simplicity, great user experience, and comprehensive CRM functionality.
