TrustRadius
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.https://dudodiprj2sv7.cloudfront.net/product-logos/i7/6P/K6NH2X9370SI.jpegNimbleLumbering CRM in your way? Get Nimble!2018-04-27T20:09:21.818ZI use Nimble to organize my customers, track sales and opportunities, and help in keeping in touch with my clients. The main business problem that it addresses for me is tracking customer contacts and tasks for current campaigns. My business is sole proprietor so it is used by myself (entire organization ;-) ),Nimble does a great job of providing a quick visual snapshot of my customers & who I need to contact.
Nimble's integration with social media sources is great for keeping in touch with clients and prospects. I like this feature a lot. It is great having all of these feeds within my CRM.
The group message feature is good for tracking emails that are opened, clicked, etc.,My main improvement request would be mail tracking from standard emails. I can track using the group message, however, that is limited qty, and just not as convenient.
I do not like how if I open a group message, it will log it in the stats as being "read".,9,I am still in the early months of using Nimble, so not much to speak of on ROI yet. I have already been reminded of a client that I had lost touch with, reached out and landed a gig within 2 weeks.,Insightly and Zoho CRM,Accounting by WaveDavid LisauskasThe BEST CRM for Building Relationships and Sales with Social Media Intelligence2017-12-18T20:57:21.876Z1) Eliminating wasted time manually entering critical information on all Social Media platforms that a potential customer lead can be set up to nurture a professional and appropriate sales opportunity or networking advocate.2) Ease of uploading existing contacts from Twitter, Facebook Pages, LinkedIn and other Email programs into Nimble3) Having pertinent and reliable reminders to engage with a contact within Nimble based on triggers I set up with my designated criteria so that no contact slips through the cracks without having appropriate contact with my company4) Having the newly released Group Messaging tool to send out email messages that allow for personalization of content from fields within the contact record5) Using the Nimble Mobile app to manage all my activities to engage with contacts on multiple mobile devices keep me in easy reach to call, write, post a comment on any social media site, or create tasks not to be forgotten,The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.,The only area that has been a piece lacking was with more integrations with other cloud-based applications like Constant Contact, QuickBooks online, and more. As of a few weeks ago, this entire missing piece was remedied by having PieSync become a major addition to Nimble as an add-on application that handles all of the two-way syncing we were looking for. More integrations as being added within PieSync every week.,10,Once you find relevant prospects, Nimble helps you engage them in meaningful conversations, and transform them into long-term customers.
- Instantly respond to business-relevant conversations or set tasks to follow up later
- Add relevant prospects to Nimble with one click or share them with your team
- Using the Nimble Prospector within the Nimble Contact Widget within Mozilla Firefox, Google Chrome, and Apple Safari browsers or add-ins for Microsoft Outlook, Google Contacts, other contact tools I can continually gain the most current email addresses, mailing addresses, social media accounts, and website information with one click in the widget
Nimble puts all of my contacts, tasks, events, emails and the most popular social streams (LinkedIn, Facebook and Twitter) in one single place.
- Manage all of my business contacts on an easy-to-navigate screen
- Receive all of my emails, tweets and status updates in one inbox
- Connect my contacts to new events and tasks with a single click
- Be reminded every day on the Nimble Home Dashboard of important engagement opportunities and continual reminders of contacts that need follow-up each week, month, quarter or year,Insightly, iContact and Zoho CRM,PandaDoc, LivePlan, PieSyncChuck RoyerNimble gives outbound sales tools to get ahead.2017-12-05T23:18:32.143ZNimble is being used mainly by sales.
The problem that Nimble solves is giving us the ability to locate and find prospects. Other CRM tools feel like a repository of data where you put all your data in there and then others can see it. The organization, ability to add new information about prospects and the ability to set up automatically "keep in touch" tasks in the tool reduces the amount of organizing needed. We organize and reach out to clients far more efficiently with Nimble. Rarely do we need to do any data entry due to the tight integration with email and Chrome/Safari.,Keeping in Touch. There's an automatic feature you can enable on any contact you have. You can set this task for weekly, monthly, quarterly or annually. Just by staying in touch we've uncovered opportunities from people that had forgotten about us.
Integrates well. Recently Nimble natively embedded PieSync into their platform. This will allow us to couple Nimble with Mailchimp in a very clean, 2 way sync that will give us a unified setup for sales and marketing. Piesync also integrates with many other systems outside of Mailchimp.
Data ingestion. See a contact on your browser you want to add into Nimble? Click a button and their chrome/safari extension will "grab" that contact and put it in the database. If the contact on the screen lacks an email address you can ask Nimble to find you the missing data and it will update it for you.,While I still love Nimble, the interface looks a little dated and it doesn't seem to resolve super well on high resolution (retina) monitors. They can make far better use of the width of modern day screens. Some parts of the system are a bit disjointed visually and could be smoothed a little.
Although they now natively sync with Mailchimp (and other systems) through the embedded PieSync service, I would love to have the marketing components all in one place. We may change our minds on this depending on how well we find the Sync working for us.
Visually related, we'd like better use of the screen real estate to see the history of interactions with clients. It's comprehensive now but requires a bit of scrolling. With some decent UI tweaks this can be handled far better.,10,We find opportunities within past contacts, old clients, old website leads and things that have gone stale. Our business is all about timing so not forgetting old clients is something Nimble helps us with greatly.
The cost per user of Nimble is one of the most competitive we've seen, so for all the functionality it's a fraction of the well known apps. Functionality out of the box is far better and requires little customization and setup.
We feel that the contact data is far easier to swift though and can be categorized by far more than just tags.,,LessAccounting, SquarespaceShirin ElkoshairiBe Nimble with your Customer Relationship Management (CRM)2017-12-05T16:29:20.953ZNimble is the hub for CRM in my organization. Although Nimble can support other CRM systems such as Salesforce, in my organization Nimble is the primary CRM system. It is used mainly for Contact Management and email tracking. Although it has features for tracking the progress of sales leads and reminders to follow up etc. they are hardly used in my organization. Contact Management consists of adding contacts to the CRM database and Nimble makes this a breeze by automagically adding fully populated contact records from either an email address or a contact found in a web browser. Email tracking is the process of matching the Contact's email addresses (plural) with the organization's email addresses (plural) so that there is one place to see all interactions with Contacts. The system also allows ad-hoc notes to be added to Contact records such as telephone conversations or snippets of data that may get lost in an email system. Nimble also tracks Tweets in a similar fashion to tracking emails and this adds a social dimension to Contact records.,Organizations (or individuals) can connect multiple email addresses to Nimble, which is possibly unique but certainly useful. As an individual, you could, therefore, manage your business and private life in one database and you could manage additional organizations as well, if required. This saves having multiple databases to manage.
The database can be segmented in many ways but Tags are the most powerful. Adding a Tag to a contact record enables that contact to belong to that group or segment. Any Contact can belong to multiple groups. Using the built-in synchronization engine, Contacts can be added to mailing lists in separate systems such as MailChimp simply by adding the appropriate Tag to the record in Nimble.
Using Nimble's widget means that if you see a Contact mentioned online or you receive an email from a Contact, you can simply hit "add to Nimble". But in the process, you can build a complete record such as the name, address, phone number, email, website etc. which saves a huge amount of time and is the reason why the data in CRM's that don't provide that functionality is generally not up to date.,Nimble has a built-in Group Messaging capability used for Mailmerged emails but Nimble management have chosen to throttle the use of that facility to so many emails per day which are fully tracked. That means that any large email shots have to be undertaken using a 3rd party system such as MailChimp. Fortunately Nimble fully supports 3rd party email systems but it would be more convenient to just use Nimble.
Nimble has a powerful email signature which is applied to all emails by default. The problem is that there is currently only one signature so you must choose your default email to use for that and delete it when using any of the other emails. It would be better if the system allowed a different email signature per email address.
List management within Nimble is not as flexible as with some databases but perfectly adequate for most users. Power Users can export the data and use tools like Excel to do anything that cannot be accomplished within Nimble itself.
Nimble has a system for "Keeping in touch" with your Contacts but if you have a very large database this becomes overwhelming. For smaller databases it is a nice feature but I would prefer if it could be turned off.,10,Nimble is the only CRM that I have felt happy to pay for because it makes me so much more productive by saving time in terms of keeping the data up to date.
Nimble has enabled me to use a single system to support multiple organizations, thereby saving time and money.
Nimble makes managing data in connected systems like iCloud Contacts or MailChimp effortless.,,MailChimp, Buffer, VtigerThomas OlesenNimble puts you in touch with your best contacts, keeps you in touch, and makes you look great!2017-12-05T16:26:20.159ZWe all use Nimble at StoryMiners to stay in touch with clients, find new prospects, and to stay abreast of what matters in our industry and to our clients. Nimble gives each of us more information than we have to give it--which makes it productive time-wise and a pleasure to use. In one place, we can see what's happening in any channel.,Nimble is great at aggregating social profiles and adding them a client's record. Nimble Prospector adds their email and phone numbers as well. This saves tons of time and allows for instant outreach.
Nimble makes you look great online. It tells you when it's time to reach out to someone you haven't communicated with in a while. Cool leads get warm. Warm leads get hot. You get the picture.
Nimble's deal boards make it easy to track how far along contacts/communications/deals are. It's one of the best social selling tools in our opinion.,I'd love it if Nimble (or a third-party product) would show me how a record in my CRM matches (or conflicts) with a record in Nimble. PieSync can kinda do that, but I'd love it to be a native Nimble feature.
I'd like more set-up instructions on the front end. It's already super easy to use. Having some extra info (based on current situation and future intent) would help me make better decisions earlier and adjust my own workflows accordingly.,10,Nimble has saved me 1-2 hours per week on outbound social engagement.
Nimble has make deal tracking much easier (30% fewer steps).
Nimble has given me cross-platform (facebook, twitter, crm, etc.) visibility for the very first time.,Hootsuite Pro,Asana, Toggl, UberConference, ZoomMike Wittenstein
Unspecified
Nimble
38 Ratings
